Tags » EMEA

NETHERLANDS – More Nationalities Exempt from Tuberculosis Test

Effective immediately, the Netherlands Immigration and Naturalisation Service (IND) has published a new, expanded list of nationalities which are exempt from undergoing a tuberculosis (TB) test when applying for a residence permit. 27 more words


LEBANON – Foreign Nationals Excluded from Some Professions

In a decision issued 17 December 2015, the Lebanese Minister of Labour reserved to Lebanese nationals the exclusive right to practice certain careers in Lebanon. 73 more words


The Always-on customer has changed how marketing works - forever

This post is by Eric Dupuy, the President of Business Development at Teleperformance EMEA.

In my last few blogs I have focused on customer loyalty, but I now want to explore another aspect of how customers are changing their behaviour and how this affects loyalty – the always-on customer. 477 more words

Customer Service

KKR appoints Haroun van Hövell as a Head of the EMEA Energy Team

LONDON–January 12, 2015– KKR today announced the appointment of Haroun van Hövell as a Managing Director and the Head of its Energy Team covering Europe, Middle East and Africa. 391 more words

Virtual News

How Can Retailers 'Enable' Their Customers?

Last month I explored the idea of ‘reverse showrooming’, the idea that some customers are using the Internet more extensively for comparison and selection of products and then going to a physical store to make the purchase. 266 more words

Customer Service

11 More Things That Drive Me Nuts On Flights!

Happy New Year to you all!

Yeah, it happened. No sooner had I posted a blog on the 11 things that drive me nuts on flights, I found myself aboard a flight paying even more attention to things that I found annoying. 1,617 more words


The New Universal Language

People speak a new universal language—one that is made up of photos, emojis, stickers and videos. This visual language is seen as a succinct, time-efficient and powerful way for people to get their point across. 865 more words