Tags » EMEA

Strategies for earning loyalty from your customers

This post is by Eric Dupuy, the President of Business Development at Teleperformance EMEA.

I’m very interested in the way companies can encourage greater loyalty from customers. 282 more words

Customer Service

Jansport Hauler (EMEA) Backpacks Black/White Smoke Screen reviews

Jansport Hauler (EMEA) Backpacks Black/White Smoke Screen

Jansport Hauler (EMEA) Backpacks Black/White Smoke Screen. If you looking for Jansport Hauler (EMEA) Backpacks Black/White Smoke Screen. 80 more words

'Project Tea Cosy'

Wedgwood known for all things Tea, have joined forces with the British Fashion Council (BFC) to create a project called ‘Project Tea Cosy’, this is a creative alliance with BFC and their millinery programme BFC Headonism. 163 more words

Fashion

Can the use of Customer Effort Score help you get more business?

This post is by Eric Dupuy, the President of Business Development at Teleperformance EMEA.

In my last few blogs I have explored how Customer Effort Score (CES) may be considered as a better way to measure the satisfaction of your customers – especially when compared to more traditional metrics such as the Net Promoter Score (NPS). 286 more words

Customer Service

How can supermarkets improve their #custserv?

Supermarket retailers in Europe are facing an uncertain future. For a long time the key to success was scale – bigger was better and there are now some enormous hypermarkets carrying tens of thousands of different products. 304 more words

Customer Service

Driving key solutions in Africa, the Middle and Far East with GDS-Hantarex FIDS displays

In Eastern and African airport markets what most contractors and system integrators are seeking for their airport displays projects can be summarized in three concepts : “TURN KEY SERVICE”,”CO-OPERATION” and “FLEXIBILITY” . 304 more words

Corporate - Displays

End of my Google contract

It feels like I only recently started, but my time at Google has already come to an end! 11 months have passed in what feels like two or three. 728 more words

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