Tags » Employee Behavior

5 Conflict Resolution Practices

by Chris Ceplenski

Conflict in the workplace is common, so effective conflict resolution strategies for HR need to be common as well.

Conflict is any workplace disagreement that disrupts the workflow. 368 more words

Are you hiring the wrong employees?

Office Managers are often puzzled at how different an employee’s behavior is after they’re hired versus how amazing they were in their interview.

Some people interview amazingly well, and turn out to be less than stellar employees. 180 more words

Customer Service

Training Keys for Retention

by Ron Katz

Training is a reward. Top people want to keep their skills up and you need them to believe that the organization cares about keeping  employee skills up to date. 178 more words

BRAND: It’s Business…and very Personal

The news is awash with the sale of WhatsApp to Facebook. For some, it signals impending doom, as they believe our privacy will be compromised. Others see it as a conspiracy theory by the NSA to further probe into the lives of the global publics. 790 more words