Tags » Employee Experience

branding, HR, and the customer experience

Want to build your company’s brand? Give a close look at your HR department.

That’s not how we typically approach it, is it? There are a ton of articles on branding, but far too many that discuss it as though it’s a separate activity, as though it’s a shiny bit of chrome that gets bolted on to make the company look nice. 528 more words


Do mobile retail right

There was an article this week published in WWD entitled “Mobile Seen E-tail’s Next Battleground” by Rachel Strugatz. It talked about the rise of mobile commerce and that by 2018 57% of all internet traffic will be on mobile. 627 more words