Tags » Enterprise 2-0

Finding your core...

This morning my husband contacted me from a different time zone. He’s working as part of the leadership of a growing company, and they are trying to articulate their core values to support their rapid growth. 284 more words

homework: Success Factors of Enterprise 2.0 review

  • What did the authors want to know about social computing and what kind of methodology did they choose?

In this paper authors investigate what motivation stands behind the users and contributors of the Wiki environments that were introduced in their companies.  282 more words

Social Computing

Beat your competition

The internet has made our world smaller, and your competition could be on another continent rather than just down the road. This makes it even more difficult to differentiate your business in the marketplace. 279 more words

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Weekly CRM Roundup: Social CRM, Operationalizing Social Media


Welcome to our roundup of customer relationship management (CRM) industry news from across the web. This week’s roundup will explore the power of social media within the enterprise in regards to CRM.
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CRM

The building blocks of Social Media

Social software has taken the world by storm. At any one time, you can be engaged in at least 5 conversations at once. At the office over inter-office messenger, Facebook posting, checking your email, updating your blog and sending a Viber or Whatsapp. 425 more words

Social Media

What are the challenges of Social Media within organisations?

The above illustrates many organisations policies on just how much freedom employees receive when it comes to the web and the access they are granted.  Speaking from personal experience (not being get on to the subway website to order lunch for customers), it is highly frustrating and annoying when employers deem you untrustworthy as far as your work ethic goes when it comes to web-surfing.. 162 more words

Social Media