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Dave Hill - Workplace Violence Article

This is our dog Megan. She has anger management issues. Our family life is kept hectic- transporting kids to activities such as soccer games and practices, music lessons, etc. There are days when we rush home to grab some high speed food and then dash out the door again. Our dog, Megan, follows us around the house putting on her “pretty face”- puppy eyes, ears pricking up, and a goofy smile just to entice us to love her so much that we will take her for a long walk. As we rush out the door, we say goodbye to her, and you can see the bitter disappointment in her face. We return a few hours later to find the contents of a waste paper basket strewn all over the floor. She looks at us sheepishly with guilt written all over her face. She does not make eye contact when we reprimand her and call her a “Garbage Dog”. I often wonder what goes on in her mind once we leave the house. Does she get animated and verbally angry? “I hate this family, I sit here all day waiting for them to come home and take me for a walk and they just come home to taunt me. Why do they bother to come home if they don’t want to go for a walk? I bet they are out there walking some other dog. I hate them, I hate them so much. I am so angry; I am going to show them who is the boss in this house. I am going to throw the garbage. Dirty tissues, candy wrappers and other nasty stuff – that will teach them a lesson. Oh no, what have I done, they will never forgive me…”
The dog throwing the garbage is a frequent demonstration of aggression. I would like to be able to say that all acts of aggression that have crossed my path are laughable and tolerable; however, that is not the case. I have been on the receiving end of workplace verbal aggression that humiliated me and sucked the energy out of me, but most importantly, I have witnessed the end of someone’s career when physical violence came into the scene.

Dave Hill - Article on Workplace Violence

It was Christmas day, December 25th, 1981, and I was on a cargo ship in the middle of the Pacific Ocean. Christmas, the season of good will, was about to unravel at the seams and result in an engineer officer getting sacked. There were personality conflicts between some of the senior officers and the junior officers, and “pushing buttons” to get a reaction was the game at hand. An engineer cadet mischievously took a bite out of the 2nd Mate’s (deck officer) sandwich without asking as he was out of the room. He got rebuked and jostled by the 3rd engineer officer, which caused the 6th engineer officer to react violently and beat up the 3rd engineer. With emotions in the room flaring, the scene progressed when the 2nd deck officer came back into the room to find a fight scene just finishing, and a part of his sandwich missing. With anger, he shouted at the 6th engineer, “If you hit me that will be the end of your career.” That’s when the 6th engineer officer hit him in the face, and the 2nd mate fell down, concussed. Merry Christmas, all. The 6th engineer was sacked when the ship got into port a few weeks later. It most likely ended his career.

To this day, I still wonder how a good engineer could end up getting sacked over a sandwich. How did the personality conflicts deteriorate and get so out of hand? How and why did physical violence invade the workplace?

What Can We Learn From This?
As an engineer of nearly 30 years, I have grown to learn that conflict is a natural part of working with people. I have also grown to learn the importance of dealing with conflict, rather than living with it. Differences of opinion, different motivations, emotional conflicts, misunderstandings, ignorance, manipulation, and prejudice are just a few of the aspects that can “light the fuse” of a conflict. If not managed appropriately, conflict can potentially escalate to violence. What are some of the devastating effects that can result from conflict in the workplace?
• Loss of respect and trust
• Employees setting each up for failure
• A culture of doing the minimum
• Increased turnover of valued employees
• Loss of profits
• Energy levels and creativity are sucked out of the workplace
• Deadlines get missed
• Teams that are not cohesive become inefficient

Ten Ways Exceptional Workplaces Handle Worker Conflict and Violence
1. Train people at all levels of the organization in conflict management, negotiation skills, and listening skills
2. Deal with conflict right away, rather than having it fester in the background
3. Have zero tolerance for violence
4. Hire people with exceptional communication skills and impeccable ethics
5. Do thorough background checks when hiring
6. Address unresolved conflicts efficiently and effectively through workplace resources and have a policy and a process that is flexible enough to cover different scenarios
7. Develop a culture of respect and trust, and have a workplace that embraces diversity
8. Energize and empower employees.
9. Create a workplace with an aura of balanced fun-energy. Levity can help derail conflict in the heat of the moment.
10. Evoke an open-door culture where employees will speak up when they identify that conflict is not getting resolved, or if they have a concern that it may escalate to violence

Further information on this subject can be found at www.fbi.gov/publications/violence.pdf

If you have any advice, thoughts, or comments on conflict and violence in the workplace, please feel free respond to this blog or send me an e-mail at dave@davehillspeaks.com

Dave’s Public Speaking Website (Bio, Keynotes, Workshops, etc.) www.davehillspeaks.com

Copyright © 2009 Dave Hill Speaks LLC all rights reserved

Dave Hill - Article on Job Trade-Off's

It was July 13th, 1998, and I was on top of my house putting on a new roof covering. I was installing new tar-type roof shingles after removing three layers of old ones. My wife and I were aching and hurting from carrying the heavy bundles of shingles onto the roof. I remember thinking to myself, “I never want to be so poor that I have to do this again.” Anyone who has done this type of work will relate to how physically punishing it is. At that time, I was employed by a major insurance carrier as a Property Insurance Loss Prevention Specialist in Canada. My job was to visit heavy industry locations, identify major equipment breakdown risks, and recommend actions to reduce the risk. I worked out of my house as a field engineer, and would go to the corporate office every year for my performance review. My boss was very happy with my performance, I was doing exceptional work going over and beyond what was expected, but every year he would give me the same story, saying, “You must remember, Dave, that in the present economic climate, a 2% pay increase is not too bad.” This boss was not liked by any of the field engineers for many reasons. His character and ethics were questionable, and we did not trust him or respect him. When he decided to move, it was a breath of fresh air. I was not at all concerned when he announced that he was transferring to the company’s insurance division in Dallas, Texas.
Fast forward 3 years, and I have resigned from the insurance company after finding a new career that would allow me to do more of what I liked and would also pay me nearly double the money. It would involve me working at the corporate office of a chemical corporation in Dallas, Texas, USA. As far as I was concerned, I would never work in the property insurance industry again- I was sick of being poor.
I arrived at the corporate office, and within a few weeks I was given the assignment of organizing a meeting with the insurance carriers, and basically giving them a scolding over some loss prevention reports that were not timely and accurate. The insurance carrier representatives arrived into the conference room. Tension was in the air as they knew that we had issues with the work they were doing. Low and behold, who should walk in the door – my ex-boss from Canada. I ended up reprimanding him and his direct reports in a professional manner, and we came up with a solution to make sure our corporate insurance needs would be met. I smiled to myself thinking that God not only has a plan for me, he also has a wicked sense of humor. Some years later, this not so nice ex-boss went to work for a company called Enron, the infamous energy company that went belly-up. God had not finished messing with him.
This week, twelve years later, I came across a woman in her 30’s who was describing her job working for a marketing company. She said it was so perfect that if they asked her to sign a lifetime employment contract, she would sign it immediately. She stated that she has a great relationship with her boss, and that she loves everything about the work she does.
This woman is one of the small percentages of people who do not have to deal with job trade-offs. I have had three different careers, each of them have been extremely rewarding and have helped me grow as an engineer; however, none of them have been perfect. Each one has had significant negative aspects.
Career #1 – Engineering Officer on Cargo Ships – working in 120 degree Fahrenheit engine rooms, being away from home for 6 to 9 months at a time, working 7 days a week, dangerous.
Career #2 – Loss Prevention Specialist in the Property Insurance Industry – I did not respect or trust my boss. I was not paid well. I had to travel a lot.
Career #3 – Principal Risk Engineer – My work included regular conflict.

What can we learn from this?
1. Every job has its trade offs. There are very few “perfect” jobs. It is so important to look over your shoulder periodically, and reevaluate your job. What do you like about it and what do you dislike? The aspects you dislike are the trade-offs. Ask yourself the question, “Are the trade-offs worth it?” If not, why be in a job that is not meeting your needs?
2. Identify what you need to do to move to a job or new career which will incorporate more of what you have a passion for, and less of what you dislike.
3. Write down the steps to make change happen and set goals (research the job, identify training needs, get career guidance etc.)
4. Talk to people doing the job or in the group/department to find out what the expected trade-offs are. Make sure you are not stepping into an arena of unexpected job challenges.

I would appreciate any feedback or personal stories on job trade-offs. Please use the comments section below or send me an e-mail at dave@davehillspeaks.com –
Thanks, Dave

Dave’s Public Speaking Website (Bio, Keynotes, Workshops, etc.)
www.davehillspeaks.com

Copyright © 2009 Dave Hill Speaks LLC all rights reserved.

Dave Hill - Presentation Skills Articles

This week, I throw myself to the wolves. I will be giving a keynote speech to about 1000 students aged from about 11 to 14 on the annual middle-school career day. Anyone who has presented to this age group will know that this will potentially be a tough audience. My professional speaking friends had impish smiles on their faces at a recent National Speakers Association of North Texas chapter meeting when I told them about the engagement, and had expressions on their faces that read “better you than me”. In addition to the keynote, I will be giving three 45 minute career guidance presentations. The reason I am doing these speeches is to give back to the community. During my life I have had so many people help me out, coach me, and mentor me. Even today, I still have people mentoring me to help me as a professional speaker who wants to excel.
To make sure that my keynote speech is beneficial, educational, and entertaining for the students and teachers, I have thought carefully about what I am going to present and make sure I grab every opportunity to energize the audience. What I want to share with you is the importance of having a well thought out introduction to set the stage for a top class presentation. The goal is to have an introduction that sets the tone of the speech and gets the audience sitting up in their seats. I want the audience to know that I am not just turning up to make some points, and that I am credible on the subject. I would also like them to know that I am going to reinforce my points with stories and humor. I am always trying to hone my introductions to let the audience know that I have had an unusually interesting life, and that I will be bringing a sense of playfulness and humor to the podium.

Here is what I have seen go wrong with introductions:
1) There is no introduction. The keynote speaker walks onto the podium and starts off with zero energy from the audience.
2) Without an introduction, the audience may wonder if the speaker is credible on the subject.
3) The introduction is put together at the last minute by the introducer. It is fumbled and the introducer rambles on and on, sucking the energy out of the audience.
4) The poorly prepared introducer makes up details, provides incorrect details, or gets the presenters name or credentials wrong.
5) The poorly written introduction confuses the audience, and they start clapping before the introduction is complete. The introducer then keeps talking as the audience claps, and the presenter arrives on the podium in a moment of mayhem.
6) The introducer does not practice the introduction with the speaker, and the following happens:
o The well thought out written introduction includes some notes for the introducer (e.g. PAUSE FOR LAUGHTER, PAUSE, EMPHASIZE THIS WORD), and the guidance notes get read out loud! Believe it or not, this actually happens.
o The humor gets lost in a sentence because the introducer does not put the correct emphasis on the right words, and does not pause at the part where the audience would laugh.

Success Strategies for Speech Introductions
1) Spend a lot of time writing and honing your introductions
2) Practice your introductions in front of family, friends, and other speakers. Ask for constructive feedback.
3) Through trial and error, understand what is working and get rid of what is not working.
4) Use your introduction to give you the speaker credibility (something that describes why your point of view is believable).
5) When using humor in your introduction, understand pauses, give the audience a clear indication of where the punch-line is, and allow them the opportunity to laugh.
6) The ending of the introduction is critical. Have a sentence that clearly indicates that this is the end of the introduction, and it is now time to start clapping. The last two words on the introduction should be your name.
7) Practice your introduction with your introducer (even coach them on projecting their voice or on using the microphone effectively. Show them how to turn on the microphone and how to keep it close to the mouth, etc.).
Use big a large font and put the written introduction on stiff paper so the paper does not shake visibly if the introducer is nervous.
9) Even though you may have sent your introduction to the introducer ahead of time, still bring a hard-copy to the event, as it may get lost.
10) Every introduction you develop should be filed (I have about 20 introductions that have evolved over the years.
11) Speakers routinely ask, “Where do I stand when I am being introduced? Do I stand up front or out of sight of the audience?” My preference is to be out of sight at the back of the room. I start walking energetically onto the podium (to show I am bringing vigor) when the last two words of my introduction are being read (my name). I am walking during the applause, then stand center stage, allow the applause to die down, and scan the audience while smiling. Then I start my powerful opening.

EXAMPLE 1
This is the introduction I am perfecting for next week’s keynote to the middle school students. My wife, a teacher, has reviewed it and provided suggestions based on her knowledge of students that age. I will make the font as big as will fit on a single page, and I will bring a copy of it with me, printed on stiff paper.
I am still trying to find some more humor to add so that I can get some energy levels going at the beginning. I want the students warmed up for laughter, since my keynote included stories from my childhood and beyond, with humorous content.

“Our speaker this morning is Dave Hill. He grew up in a very small town in Ireland. One particular school he attended had only one teacher who taught all grades. Her first job in the morning was to light a coal fire to keep the classroom warm. The school didn’t even have indoor toilets.
“Dave left home when he was 18 to go to college in Scotland, and graduated as a mechanical engineer. His first career was as an engineering officer traveling worldwide on cargo and passenger ships. This was in spite of the fact that when he was going from Ireland to England on the ferry boat for his first job interview, he got [PAUSE] sea sick! …[PAUSE FOR POSSIBLE LAUGHTER]
“Dave has had three different engineering careers with some unique experiences:
“He has traveled to 75 countries [EMPHASIS]. He even spent a year volunteering on a square rig sailing ship traveling from Australia to the Caribbean.
“He now also has his own professional speaking business.
“He met his Canadian wife in Australia and they have two children.
Please help me welcome …Dave Hill [EMPHASIS]”.

EXAMPLE 2
This is an introduction I have used several times, and it has good results getting audiences laughing and emitting energy. It continues to progress.

“Imagine a presenter who provides life changing ideas.
“Envision a speaker who will give you ideas to enrich your life and the lives of others.
“Unfortunately… [PAUSE] due to budget cuts we were not able to get that quality presenter [PAUSE FOR POSSIBLE LAUGHTER]
“So, today we have Dave Hill ……the engineer.
“Dave has had some unique working experiences.
“He has travelled to 75 countries… from the highlands of Papua New Guinea…… to the shores of Ethiopia… to the Pacific Islands.
“He even spent a year on a square rig sailing ship travelling from Australia to the Caribbean.
“He met his Canadian wife in Australia, and likes to tell people it’s just another one of those [SLOWLY] …Irishman …meets…Canadian …in…Australia …and …lives in Texas …stories!
“Their two kids are Irish-Canadian with emerging Texas accents and are known to start off the day with [SLOWLY] “Top-Of-The-Morning… Y’all… EH! [PRONOUNCED “A”]
“Today, he is going to help us understand how balanced fun in the workplace can increase our effectiveness and profits.
“Please help me welcome – The world traveling Irishman…Dave Hill [EMPHASIS]”

I would appreciate any feedback or personal stories on introductions for speakers. Please use the comments section below or send me an e-mail at dave@davehillspeaks.com –
Thanks, Dave

Dave’s Public Speaking Website (bio – Keynotes – Workshops etc.)
www.davehillspeaks.com

Copyright © 2009 Dave Hill Speaks LLC all rights reserved.

Dave Hill - Presentation Skills

In 2002, the chemical industry was in survival mode. We were being told that every $100 being spent was to be scrutinized. As a Corporate Principal Risk Engineer, I was standing in a conference room presenting to upper management trying to convince them to buy a $650,000 fire truck to replace an old one at a chemical plant. Someone had previously tapped me on the shoulder and advised me that it was “career limiting” to push this kind of project during the dire economic environment. It was my job to support the chemical plant emergency responders and get them the safety equipment that they needed, so I put a lot of work into developing a top class PowerPoint presentation to convince upper management to approve it.
People took their seats in the room, and I could feel the tension. The lights were dimmed a little bit so the PowerPoint presentation’s bullet points would be clear. I had rehearsed the presentation with a chemical plant emergency responder for hours so that it would flow smoothly. After numerous slides, the nonverbal language from the audience gave a clear indication that we were failing miserably. Some people had narrowed eyes, one person had a raised eyebrow, and the aura of tension was building. I stopped my presentation, and turned off the projector. We took out a large engineering drawing with an aerial view of the chemical plant, and started circling areas of the chemical plant that, over a period of 30 years, had experienced fires. I turned to the emergency responder and asked, “What would have happened if we did not have our large ladder fire truck available during these fires?” He stated that there would have been a high probability of the fire getting out of control causing significant damage. The response time of fire trucks from our other chemical plants in the area could be as long as 40 minutes, due to railway crossings at the entrance and very long freight trains causing delays. His words struck home, and after additional dialogue, agreement was given. It makes me proud that the company I was working for would spend so much money during tough times, but it was fortunate that we were able to pick up on the nonverbal feedback and change tactics.

Nonverbal Audience Feedback Signs To Be Aware of as Speakers:
• Rubbing forehead – unclear explanation, confusion and/or stress, frustration
• A raised eyebrow, tent shaped eyebrow or squinting eyes – questioning your last statement, shows pessimism, skeptical
• Scrunched up nose – considers your idea stupid or off target
• Pursed lips – does not approve
• Frozen smile – afraid to express true feelings of disapproval or disagreement
• Nervous gestures – anxious about topic at hand
• Darting eyes or fidgeting – bored, feels pace is too slow
• Looking up or holding a hand to the chin – analyzing the information
• Looking away – does not want to deal with the conflict topic
• Hand to chin – processing the information

Value of understanding nonverbal audience feedback:
Imagine you are giving an important presentation at your workplace, but you notice that a few people are giving an indication of being confused or skeptical. What do you do? You have a choice of plowing ahead with your presentation with the knowledge that you may not be successful, or you could stop and respectfully check and see if the nonverbal feedback signs should cause you to do something different.

If you have any advice, thoughts, or comments on nonverbal audience feedback, please feel free respond to this blog, or send me an e-mail at dave@davehillspeaks.com

Dave’s Public Speaking Website (Bio – Keynotes – Workshops etc.) www.davehillspeaks.com

Copyright © 2009 Dave Hill Speaks LLC all rights reserved

„Eu am venit ca ele să aibă viaţă şi s-o aibă din abundenţă. ” (Ioan 10:10, NTR)

Jilava
Nu te lasă grijile să dormi sau te deşteaptă din somn. Dar se întâmplă ca şi de pe urma fericirii să te pomeneşti treaz în toiul nopţii. Aşa mi s-­a întâmplat mult timp după ce am fost primit botezul. Doar din bucurie (…) deschideam brusc ochii, cuprins de o stare euforică, izvoditoare nu de adormire — ca la stupefiante — ci de veghe, de viaţă supraintensă; de somn îmi ardea mie? de odihnă? de uitare? de oblivon ori evadare? Nu, de prea plin îmi venea să mă reped jos din pat ori de pe prici, să alerg, să strig de bucurie, să­-i zgâlţâi şi pe ceilalţi, să le spun cât sunt de fericit, să-­i rog să­-şi dea seama ce comoară posedă cu toţii, ce sobiţă minunată”, ce tranchilizant fără prescripţie medicală. Noroc de mine că străşnicia regulamentului mă împiedică să mă dau în spectacol.
Ceva din felul meu diurn de a fi trădează probabil, măcar în parte, veselia mea lăuntrică; deoarece unora le sunt surprinzător de drag, în timp ce altora le impun o solidă antipatie.
— „Tu, ateu? Aida de, eşti mult prea vesel”. (Dostoievski în Adolescentul)

din “Jurnalul fericirii” de Nicolae Steinhardt

Probabil in monahul de la Rohia s-au impletit spectaculos pofta de viata a evreului si voiosia ortodoxiei pravoslavnice, ambele imbracate si innobilate de un crestinism profund, “euforic”, un crestinism al Fericirilor de pe Munte, mai spumos si savuros decat orice bucurie pamanteasca.

Pelerinul ajunge la cocioaba în care locuieşte o pereche sărăcită: le-a ars casa, el şi-a pierdut un braţ, viaţa pentru ei nu mai e decât o ruină.

Soţii citesc Evanghelia Sfântului Ioan şi ea izbucneşte în plâns. Bărbatul îi înţelege amarul şi o consolează spunându-i că nenorocirile îi justifică pe deplin lacrimile.

Ea însă: Nu plâng din pricina nenorocirilor noastre, ci de bucurie, bucuria de a citi Evanghelia aceasta.

Desigur, desigur: nebunie curată. Contabilii şi raţionaliştii să-şi vadă de drum. Oamenii raţionali — care nu-s raţionalişti — pot însă încerca.

din “Jurnalul fericirii” de Nicolae Steinhardt

SURSA

Dave Hill - You Have to Laugh!!

Dave Hill - Careful When You Cross the Line

CROSSING THE LINE

The KKK Award
My boss walked into my office unannounced; with him were my two co-workers. They all sat down smiling. I was being presented with a safety achievement award. My boss at the time happened to be a fairly conservative engineer. The award was an engraved glass cube about 3 in. high, covered by a small velvet bag. Without missing a beat, I took the glass cube out of the bag and put it on my desk. I then put the velvet bag over my fingers and shouted out “wow, look at this, a Ku Klux Klan puppet”. My boss and one of my coworkers immediately left my office in shock leaving me with my African-American co-worker who was slowly clapping her hands, laughing and saying, “You are one sick, crazy Irishman Dave”. The bottom line is that the humor was totally inappropriate. My thoughtless intent was to purely get a laugh, but the fact that I made some of my coworkers uncomfortable made it improper.

Elevator Ego
I was at an upper management meeting in a corporate office conference room as a technical advisor. A few days earlier, the electric motor shaft had snapped on the executive elevator. The automatic safety systems had kept people safe; however, as you can imagine, there was an element of concern.
The upper management had a rule at these safety meetings that if anyone made a sarcastic comment, they had to put 25 cents into a cup which was on the table. At other meetings, I had observed them dropping 25 cent coins into the cup while making humorous cynical comments. It seemed to bring an air of joviality to serious and sometimes conflict ridden meetings. Being a company with a strong focus on safety, the discussion on the table was what we could do differently to make sure there would not be any more elevator breakdowns. The question was posed to me, and the correct answer would have been to “do periodic testing of all the elevator motor shafts to check for cracks”. My wife likes to say that I do not have wires connecting my brain and my mouth, and what came out of my mouth was the statement, “We should limit the elevator to one… ego… at… a… time”. As I simultaneously dropped a quarter into the cup, the silence in the room was deafening. The humor was sarcastic, way off-target, and inappropriate; I was lucky to get away with just getting scowled at.

Dave Hill - Consious Effort Not To Cross the Line

STAYING ONE STEP BEHIND THE LINE

Flashing Human Resources
The event was the corporate office Mardi Gras party that was being held in a local pub. This was a “pump up the employees” evening event, and the company provided free beer and Cajun food. As an Irishman who likes to relax and have fun, I arrived in a jovial mood. About 100 people had already arrived, and there at the door was the human resources (HR) manager handing out beer voucher coupons. He was throwing Mardi Gras beads at the people lined up to enter. As I was approaching the door, my mind immediately went into “play mode”. My twisted Irish wit slipped into gear, and I mischievously thought to myself what a great laugh I would get if I was to lift my shirt and expose my naked chest at the same time that beads were being thrown at me. Here is the discussion that went on in my head in a flash – “Ok Dave, this prank could get you huge laughs and you could go down in corporate history as the engineer who flashed at HR. Even if you do get sacked for disrespect, what a great story you will get to tell for the rest of your life“. Then the voice of experience and rational thinking came to play, “That would be very tasteless Dave, and in addition, you are married with two kids that you have yet to put through college. What would your wife say when you will have to explain that you got sacked for flashing the HR?”

This rational thinking took a split second, and I was quite happy smiling to myself, imagining what would have happened if I had allowed my recklessness to take charge and if this scene had actually played out. I have matured to the point that I understand (most of the time) when I have the potential to cross the line, to consider the consequences, and most of all, to understand the appropriateness of my actions.

The Two-Headed Baby
It was May, 2009, and I was walking through the chemical plant with a young electrical engineer. During casual conversation, she mentioned that she was three months pregnant. As we were walking to inspect an electrical transformer, she noticed that one of the chemical reactors was being opened for routine maintenance and inspection. She stopped walking and said that even though it was safe for her to be in the area, her instinct as a mother-to-be was to take no risks with her pregnancy. An impish smile came to my face as my twisted Irish sense of humor was toying with me to say the words, “I bet it would hurt like heck to give birth to a two headed baby”. The words were on my lips, yet again I refrained from saying anything aloud.

What can we learn from this?
A healthy sense of humor can help you get noticed and promoted; however, it is very important to understand boundaries. A remark made at the wrong place at the wrong time can literally destroy a career whether you have 1 year experience or 30.
1. Make fun of situations rather than individuals
2. Be thoughtful of your audience, if one person would be hurt, insulted, or embarrassed, then it is not appropriate
3. People laughing does not always mean that the humor was fitting
4. If your humor is off-target, apologize quickly
5. Do not use sarcastic or other negative humor

I would appreciate any feedback or personal stories on this subject. Please use the comments section below or send me an e-mail at dave@davehillspeaks.com
Thanks,
Dave

Dave’s Public Speaking Website (bio – Keynotes – Workshops etc.)
http://www.davehillspeaks.com

Copyright © 2009 Dave Hill Speaks LLC all rights reserved

Dave Hill - Bali Indonesia

So how can this translate to the workplace?
Negotiating is a very common occurrence in most workplaces. As an engineer, I find myself negotiating with project engineers to make sure that there are enough safety features in the proposed design to keep people safe. We have to work together to make sure we get a final concept that works with the constraints of budgets etc. When we are trying to convince people to consider our point of view, we are in negotiating mode. A win-win negotiation is the best outcome, and it can also build bridges for future wheeling and dealing.

What can we learn from this?
A healthy sense of humor is a powerful tool for dealing with negotiations. When people are laughing, it is very difficult for them to be angry or stubborn. Imagine the relief you feel when someone makes a humorous comment during a tense moment.
When tension in the workplace is not managed correctly, there can be a gradual erosion of respect and trust amongst employees as well as other destructive mechanisms such as:
a. Employees do not work creatively together to come up with a mutually agreeable solution
b. Future negotiations are set up for failure from the start
c. Energy levels and inventiveness are sucked out of the workplace, and employees can lack trust and be instinctively combative
d. Teams that are not cohesive become inefficient and unproductive

Eleven ways exceptional workplaces negotiate successfully and build ongoing relationships rather than adversaries:
1. Seek win-win negotiations, not win-destroy
2. Aim for a long-term relationship of mutual respect and trust
3. Be truthful- being deceitful will destroy the success of future negotiations
4. Negotiate using lighthearted humor- smile and laugh at appropriate times
5. If a preposterous offer is made that is way-off, make it clear that it is not worth negotiating if rational thinking is not being brought to the table
6. Keep the negotiations respectful
7. Use active listening skills, don’t cut off the other persons sentence and jump in with your contradiction
8. Use emotional wording such as:
a) “The offer you have put on the table is generous. It makes me feel that I can trust you and that you understand the importance of both of us succeeding.”
b) “Imagine my predicament: we made a bid for your project that you accepted, we shook hands, and a week later, the price of steel sky-rocketed. It would help me out if you could work with me to get a bit more funding. I feel awful about asking, but I am boxed into a very difficult corner.”
9. Make fun of yourself (the safest type of humor)
10. One of the most powerful negotiating relationship builders is to give the other person an additional benefit once the deal has been made (in Bali, the shopkeeper got a free massage for his dog). This creates good-will for future negotiations
11. Negotiate face-to-face so you can observe body language. Smiles can go a long way, narrowed eyes can mean skeptical, lack of eye contact can mean deception.

I would appreciate any feedback or personal stories on this subject. Please use the comments section below or send me an e-mail at dave@davehillspeaks.com
Thanks,
Dave
Dave’s Public Speaking Website (bio – Keynotes – Workshops etc.)
http://www.davehillspeaks.com

Copyright © 2009 Dave Hill Speaks LLC all rights reserved

459335     จิตวิทยาเด็กพิเศษ     Psychology of Exceptional Children

การศึกษาเด็กซึ่งมีปัญหาทางจิตวิทยาในลักษณะต่างๆ เด็กปัญญาอ่อน เด็กปัญญาล้ำเด็กที่มีความผิดปกติทางกาย เด็กที่มีปัญหาทางอารมณ์ และสังคม มีการศึกษานอกสถานที่

(Study of children who present various psychological problems, children with mental retardation, gifted children, children with physical impairments, children with emotional and behavioral problems. Field trip required.)

(459335 มหาวิทยาลัยเกษตรศาสตร์)

VEZI AICI IMAGINEA

„ Ridicaţi-vă ochii spre ceruri şi priviţi: Cine a creat toate acestea? El, Cel Care face să apară oştirile lor una câte una, chemându-le pe nume. Atât de mare este tăria Lui, atât de tare este puterea Lui, că nici una nu lipseşte. ” (Isaia 40:26, NTR)

„ Cerurile povestesc slava lui Dumnezeu şi bolta cerească istoriseşte despre lucrările mâinilor Lui. ”         (Psalmii 19:1, NTR)

Dave Hill - My Dog Megan

Example – Story Structure
It was August 27th, 2001, and an 80 lb Irish Setter dog called Megan arrived at our home [IDENTIFY THE SPECIFIC LOCATION AS SOON AS POSSIBLE] from the Fort Worth Rescue Center. We had decided to accept her into our family even though we were told she had a history of Mast Cell Tumors (Cancer) and that if they came back, she would probably have to be put down. I knew this was a big risk; if the dog had to be put down, my family, including two very young kids, would be devastated [IDENTIFY THE CHARACTERS AND DO NOT HAVE TOO MANY].
Three months later, Megan had settled into our home, her nervousness disappeared, and she was a. bundle of love. While rubbing her tummy one Saturday morning, I noticed a black spot under her thick red hair [DEVELOP A “HOOK” AND IDENTIFY CONFLICT]. Panic set in- I grabbed the family, and we drove to the local vet at high speed. As my kids held hands, the vet examined Megan while she lay quietly on the ground. The vet’s face became tense, tears welled up into her eyes, [BUILD TENSION] and she said, “You do realize, Mr. Hill, [STORY REACHES A CLIMAX]…. that dogs…. have teats“!!!!! [RELEASE OF TENSION] As the vet finished her examination, my wife stepped on my foot discreetly and whispered, “You are forbidden from telling anyone about this!”
At some stage, the vet’s assistant left the room. It appears that there is no Hippocratic Oath for assistants, because when I got to the reception, everyone knew that our dog Megan…had teats. Nobody was making eye contact, and there was an electric sense of suppressed laughter. I went to the cashier- she was young, pretty, and evil. She was clenching her teeth, and appeared to be holding her breath. She looked at me and snorted, “That… will be $80, Mr. Hill”.
They say that Irish Setters are not very intelligent dogs. This brings up a rather obvious question about a certain Irish owner… luckily, the school of hard knocks taught me a long time ago how important it is to be able to laugh at myself.

Success Strategies for Story Structural Development
1) Use your own stories (people may know other people’s stories, and the impact can be lost if they know the outcome).
2) The following story structure and components have been in effect for thousands of years:
• As soon as possible identify the location with vivid details. Be specific e.g. “It was July 10th, 2009, at 9:15 am in London, England”. Provide a “hook” to capture the audience’s attention, e.g. “I was stepping off the sidewalk on Mayhem Street when suddenly…”
• Identify the characters with visual details, e.g. “A weathered looking man dressed in rags holding a frayed rope with an attached dog collar looked at me with tears in his eyes...”
• Provide visual details of conflict- build the struggle step-by-step (some effective stories have someone overcoming an obstacle or many obstacles building to a climax. The story evolves which will be resolved by the end of the story) – e.g. “A weathered looking man dressed in rags holding a rope with an attached dog collar looked at me with tears in his eyes and asked me to help find his old dog”
• Bring the story step-by-step to an emotional peak, e.g. “No sooner were the words out of his mouth, I heard the screech of car tires, followed by the pitiful sound of a dog yelping. There was a thump as the car hit a fire hydrant and a jet of water shot 100 feet in the air. In the following moment of silence, a glow of happiness flowed through my body when out of the firewater downpour trotted a big, old, shaggy dog with a grin on his face...”
• Make sure the plot of the story is clear – how do all the details fit together, is there a clear roadmap from start to finish? A plot is the chain of events that moves the story towards a conclusion. The audience can get frustrated if they lose their way in the story when it is too complicated. Ways audiences get confused during a story include too many characters, the story jumps all over the place in an illogical manner, or is too wordy and lacks visual detail.
This is the starting point for developing your story. After that, you can work with honing it to a masterpiece with visual details.
To illustrate this in action, I have included one of my favorite stories at the beginning, and embedded some CAPITALIZED and BOLDED comments to identify the structure and story components. I would like to be able to tell you this story is fictional- unfortunately it is true. I used this story several years ago to illustrate my point that humor can evolve from a stressful, traumatic situation- that it can be beneficial to laugh at your mistakes, and that audiences love humor where you are making fun of yourself.
The following link will take you to my Public Speaking Demo Video where you can see clips from two personal stories. The clips will give you a feel for the identification of characters, conflict and outcome.

http://www.youtube.com/watch?v=w7ws7IODgpQ
I would appreciate any feedback or personal stories on this subject. Please use the comments section below or send me an e-mail at dave@davehillspeaks.com

Thanks, Dave

Dave’s Public Speaking Website (bio – Keynotes – Workshops etc.)
www.davehillspeaks.com

Copyright © 2009 Dave Hill Speaks LLC all rights reserved.

Dave Hill - Quiet Moment Outside the Pub

Back when I was living in the countryside of Ireland, I used to travel to a farmhouse type pub way out in the countryside, seven miles from my home. I had to travel along roads that were barely two small car widths, with twists and turns all along the way. I used to frequent this pub on a Tuesday night because that was when musicians, poets, and storytellers would show up for a fun filled, relaxing evening. The roaring coal fire would push out the dampness. The characters that would turn up ranged from pretty, young farmer girls, to weathered looking storytellers, to jolly musicians. Just thinking about this place brings fond memories and warmth to my mind. It amazed me the way the old storytellers could tell a story with so much tension, emotion, humor, and visual detail.
As a public speaker and award winning storyteller I cannot emphasize enough, the importance of using stories in keynote speeches, workplace meetings, presentations, seminars, and training. They make your points come alive, they captivate your audience, and they make your information memorable. There is no better feeling than someone coming up to you and saying “I remember you- you were the one who told the story about…”

In this blog, I will cover a methodology for compiling hundreds of your own stories. Once you start compiling your own stories, you will never end up looking at a blank sheet of paper thinking to yourself, “What can I write about?” or “How can I make this interesting?”

Dave Hill - Capture Your Stories with Post-It Notes

Success Strategies:
Purchase some mini Post-It notes and keep some in your car, in your wallet, and in your kitchen. Anytime you see, hear, or recall something funny, amusing, or interesting, write down a very brief outline within 1 minute. The outline could be just enough to jog your memory when you come to expand the story, or it could be a more detailed description. The reason I have a golden rule to write down the thought within one minute is because it may be lost even as I scramble to find a pen. There is nothing more frustrating than standing with a pen in your hand, looking at a Post-It Note and finding that the thought you had a few moments ago has just evaporated.
Over a period of a few years, I have captured nearly 300 vignettes and observations which I build upon to incorporate into presentations, training sessions, humorous speech competitions, blogs, newsletters, humor, and even books that I am presently writing. Every month or so, I gather my Post-It Notes and transcribe the information into a database. In this database I hyperlink the story summary to a separate page where I stretch them from observations or vignettes into stories that have vivid details. Does this sound like a lot of work? It really isn’t. When I am having a lunch break or drinking coffee at home on the weekend, I might peruse my list of outlines and decide which one I am in the mood to elaborate and write out in more detail. All my blogs started off as a sentence or two on a post it note (or in my database) to remind me of the observation.

If you would like a copy of my MS Word database template to capture your own stories, send me an e-mail with STORY FILE in the subject line

Dave Hill's Story File - Vignette Story Section

Dave Hill's Story-File - Blog Stories Section

I would appreciate any feedback on this subject. Please use the comments section below or send me an e-mail at dave@davehillspeaks.com

Thanks, Dave

Dave’s Public Speaking Website (bio – Keynotes – Workshops etc.)
www.davehillspeaks.com

Copyright © 2009 Dave Hill Speaks LLC all rights reserved.

… and force them to do ordinary work… start ups will hire ordinary people… and inspire them to do extraordinary things.”

Until next time, may peace be upon you all…

*Mohammed Ali

Mohammed Ali | Create your badge

The Chronicles of Narnia – The Chronicles of Narnia: Leul, vrăjitoarea şi dulapul

Magnific realizata scena patimilor si a invierii!

The Chronicles of Narnia 2: Prince Caspian

Dave Hill - Feedback From an Intern

Once again I would like to take a moment to thank you for everything you have done for me. I will use my experiences with the chemical corporation and your teaching to guide me as I take the leap into college and soon into a career.
Thanks!”.

What can we learn from this?
1) I am proud to work for a company that supports an intern program. It empowers high-schoolers by helping them understand and experience life as an engineer.
2) Some of these interns may have such a good experience that they might end up applying to work for us.
3) I have found out that some of the school districts have formal intern programs where students can apply for an internship. They are accepted on criteria such as grades, career goals, hobbies and an interview with the School District Intern Coordinator. Our interns have come from the Richardson school district in Texas. If they have a positive experience and then decide to work for us, we are potentially getting the cream of the crop.
4) Recently, I discovered that there are high schools with Magnet campuses all over the USA. These are schools that get more focused towards career niches, e.g. The School of Science and Engineering in Dallas school district that has been recognized as among the best public schools in Texas.
5) Being proud of the organization I work for is an important component of what makes my job good. No job is perfect, and there are trade-offs. If an employee is considering jumping ship to work for someone else, this could be one of the factors that convinces him or her to stay – “the other company is offering me more money, but why should I move when the organization I work for makes me feel proud and treats me well?”.
6) The importance of good career choice is clear to me when I look at my coworkers and friends in the community. Some of them are in their 40’s and 50’s and still changing careers; even I have changed careers three times. Some of these people are deeply unhappy, caught in a rut in a working environment that does not fuel their passion- they cannot find a way out. They are handcuffed to pay checks, awaiting benefits to lock in, or feel they are too old to make a change – what a tragedy. This really helps drive home my passion to help young people get it right early on.

What can you do?
1) Set a goal to provide high-schoolers with an internship at your workplace, get the information on how it can be done, and help make it happen
2) If you own a business or can get permission for students to visit your workplace, why not contact schools to see if there is an opportunity for you to provide a real life career day for students that are considering a career in your type of industry
3) Participate in career days at schools
4) Talk to your kids and help them find their passion, listen to them and guide them. Once you start narrowing down the options, make the effort to find out how to get them to visit people in that business and learn the positives and negatives of the jobs. Help them learn what the trade-offs are
5) Give them the knowledge and help them set specific measurable goals to get grades that will make college become a reality. Reward achievement to encourage progress.
6) Before enrolling your kids in a school, take the time to visit the school and talk to the teachers and principal. Find out what challenges the school faces so you are well aware of the success potential. We live in a world of choices; make the effort to make good educated ones.

If you have any advice, thoughts, stories or comments on this subject, please feel free respond to this blog or send me an e-mail at dave@davehillspeaks.com

Dave’s Public Speaking Website (Bio – Keynotes – Workshops etc.) www.davehillspeaks.com

Copyright © 2009 Dave Hill Speaks LLC all rights reserved

Dave Hill - Starting Up A 30,000 Horse Power Ship Engine

Dave Hill - Chief Engineer Officer

Looking back into my past, I remember living in a small town in Ireland called Rathdowney. There was a one room schoolhouse where the teacher taught all grades, and whose first task in the morning was to light the coal fire to keep the room warm. The schoolhouse had outside shack-like toilets. Fast forward a couple of years, and I am studying at an engineering college in Glasgow, Scotland, and I had been sponsored by a British shipping company called the Bank Line, and they were paying for all college fees, accommodation, food and even travel back to Ireland for vacation. On top of that, they paid me a small wage. At the age of 20, I flew out to Bombay, India, as an engineer cadet on a cargo ship. About eight years later, I was wearing four gold and purple stripes on the cuffs of my engineering officer uniform, indicating that not only had I reached the top qualification as a chief engineer officer, I was also working at that rank. By the time I was 25 years old, I had traveled around the world seven times, and by the time I finished this 14 year career, I had been to 75 countries. This career ended literally the day I got married. Four years earlier, I had met a Canadian girl in Darwin, Australia, while we were both working on a square rig sailing ship. I was on the sail training ship for a year traveling from Australia to the Caribbean via the Indian Ocean, around South Africa and up the South Atlantic. When I moved to Canada, I transitioned into a career as a machinery loss prevention specialist for the property insurance industry and stayed at that for 6 years. That career transitioned into a Corporate Principal Risk Engineer Career in Dallas, Texas, working for a chemical corporation.
While working for the chemical corporation in Dallas, the company would sponsor high school kids to come to our department as interns. They were high school kids who were just getting the inkling of wanting to become an engineer, and my company was providing them with a unique opportunity to explore this further. It fascinated me to learn that when I asked the question, “Why did you choose to become an engineer and what prompted you to decide to pursue a certain type of engineering?”, the frequent answer I got was, “I was good at math and science and my teacher suggested that I become an engineer. The reason I chose a particular specialty in engineering was because it sounded cool!!!” Based on this feedback, it looks like career choice still has some “randomness” and there is still a need for stepping stones to allow young engineers to stumble in the right direction. At my kid’s middle school, I do keynote speeches to educate the students on success strategies, and do educational sessions to help them decide if an engineering career would be a good fit or not. I talk about how I had continuously built my foundation with a passion for learning, and this had allowed me to change careers and each time reaching greater fulfillment.
.

TEN THINGS YOUNG ENGINEERS CAN DO TO GET NOTICED AND PROMOTED
1) Understand your passions and find a career that might be a good fit
2) Choose a job that will be valued by the organization (you will lose energy if you do not have this vital component)
3) Develop a passion to learn, expand your knowledge and skill set to the limit
4) Use you time well, pursue a routine of learning by listening to personal and professional development material while exercising or driving to and from work. Develop skills in communication, negotiation, conflict management, listening, management, leadership and presentation skills etc.
5) Find a career where a company recognizes and supports the importance of professional and personal development (ask if they have an audio library etc.)
6) Supercharge your learning ability by having mentors. Many experienced engineers are thrilled to be asked to help someone out by sharing knowledge and experiences (ask!).
7) Find a company that will provide you with a structured career path
Ask for uncompromised honest feedback during performance reviews
9) Develop a positive “can do” attitude. Volunteer, volunteer, volunteer – get yourself noticed.
10) As your career progresses, determine what aspects of your job excite and energize you and what aspects you dislike. Develop a plan to move your career in a direction where you do more of what you like and less of what you dislike.

Dave Hill - Principal Risk Engineer

If you have any advice, thoughts, or comments on this subject, please feel free respond to this blog or send me an e-mail at dave@davehillspeaks.com

Dave’s Public Speaking Website (Bio – Keynotes – Workshops etc.) www.davehillspeaks.com

Copyright © 2009 Dave Hill Speaks LLC all rights reserved

Tanjirea dupa Dumnezeu a fost publicata in cel putin 8 limbi (incepand cu aprilie 2009). Aceste limbi reprezinta limbile fundamentale cu peste 1,8 miliarde locuitori peste tot in lume. Drepturile de publicare sunt vandute deja în limba africana, chineza, croata, germana, engleza – in Marea Britanie, engleza – in Sudul Africii, engleza – Carte Audio neprescurtata, franceza, coreana, portugheza, româna, spaniola si suedeza.

● Prezinta personajele-cheie din istoria crestinismului
● Combina relatari teoretice si experiente practice
● Ofera aplicatie spirituala in fiecare capitol
● Fiecare capitol este impartit in sectiuni mai mici pentru o devotiune ideala

De ce tocmai aceasta carte?

Cartea de fata are doua scopuri principale. Primul este sa explice cele sapte cai principale in apropierea de Dumnezeu care s-au dezvoltat de-a lungul istoriei crestine. Pe scurt, ele sunt urmatoarele:
• Viata spirituala ca o corecta ordonare a dragostei noastre pentru Dumnezeu
• Viata spirituala ca pelerinaj
• Viata spirituala ca o recuperare a cunoasterii lui Dumnezeu care s-a pierdut la Cadere
• Viata spirituala ca intimitate cu Isus Cristos
• Viata spirituala ca o ordonare corecta a experientelor noastre cu Dumnezeu
• Viata spirituala ca actiune si contemplare
• Viata spirituala ca ascensiune divina
Autorii individuali au fost selectati pe baza modului in care a supravietuit in timp si i-a calauzit pe altii marturia lor in favoarea lui Cristos. Caile de mai sus sunt descrise cu lux de amanunte in capitolele urmatoare.
Al doilea scop este mult mai personal: Noi vrem ca voi sa va treziti si sa cresteti in cunoasterea, intelegerea si dedicarea voastra fata de Dumnezeu si sa va confruntati cu adancimile si bogatiile care va sunt imbiate de acesti scriitori. Cartile contemporane despre spiritualitate tind spre una din urmatoarele doua extreme: fie prezinta viata spirituala intr-un mod analitic si detasat, fie o infatiseaza in limitele unor experiente emotionale inguste si distincte care sunt imposibil de replicat. Niciuna dintre aceste doua extreme nu reuseste sa se conecteze la sursa vietii. Scopul nostru este sa va ajutam sa gasiti sursa inepuizabila a acestei vieti cu Dumnezeu si sa participati la realitatea ei.

Autorii

RICHARD J. FOSTER este fondatorul organizatiei crestine RENOVARÉ din Denver, Colorado. El este autorul mai multor carti, incluzand Disciplinele spirituale, care a fost vanduta in peste doua milioane de exemplare in intreaga lume, si Freedom of Simplicity.

GAYLE D. BEEBE este presedintele Colegiului Westmont din Santa Barbara, California, si fost preşedinte al Universitatii Spring Arbor din Spring Arbor, Michigan. El a slujit ca unul din editorii principali ai The Renovaré Spiritual Formation Bible.

Pentru cei dornici sa vada aceasta bijuterie cinematografica a lui Zeffirelli despre viata sfantului Francisc de Assisi iata ca a aparut si online:

http://www.56.com/u44/v_Mjk1NDcwODk.html

http://www.56.com/u86/v_Mjk1NTc0Mjc.html

Filmul este exceptional intrand in categoria celor  ” MUST ” pentru vizionare.

Dacă s-ar face un sondaj de opinie în rîndul unui grup reprezentativ de oameni bine informaţi şi cultivaţi, întrebarea fiind „Ce figură istorică din ultimii două mii de ani a întruchipat pe deplin viaţa şi învăţăturile lui lisus Hristos”, persoana menţionată cel mai des ar fi cu siguranţă Francisc din Assisi. Iar, la drept vorbind, acest răspuns ar fi încă şi mai frecvent dacă oamenii chestionaţi nu ar aparţine nici unei con­fesiuni. Acelaşi răspuns l-ar fi dat probabil şi mulţi dintre con­temporanii săi — sau oricum cei care au trăit la un secol sau mai multe după el Căci în persoana lui Francisc din Assisi imitarea vieţii iui lisus şi respectarea învăţăturilor sale (datorie care, cel puţin în principiu, revine fiecărui credincios) au atins un ase­menea grad de fidelitate, încît el şi-a cîştigat renumele, devenit oficial datorită Papei Pius al Xl-lea, de „al doilea Hristos [alter Christus]“.

Jaroslav Pelikan,  Iisus de-a lungul secolelor (Humanitas,2000)

TREI SOLUŢII
Testament politic
Pentru a ieşi dintr-un univers concentraţionar — şi nu e neapărat nevoie să fie un lagăr, o temniţă ori o altă formă de încarcerare; teoria se aplică oricărui tip de produs al totalitarismului — există soluţia (mistică) a credinţei. Despre aceasta nu va fi vorba în cele ce urmează, ea fiind consecinţa harului prin esenţă selectiv.Cele trei soluţii la care ne referim sunt strict lumeşti, au caracter practic şi se înfăţişează ca accesibile orişicui.

Soluţia a doua: a lui Alexandru Zinoviev
Este cea găsită de unul din personajele cărţii Înălţimile găunoase. Personajul e un om tânăr, prezentat sub porecla alegorică Zurbagiul.

Soluţia stă în totala neadaplare în sistem. Zurbagiul nu are domiciliu stabil, nu are acte în regulă, nu e în câmpul muncii; e un vagabond, e un parazit, e un coate goale şi o haimana. Trăieşte de azi pe mâine, din ce i se dă, din ce pică, din te miri ce. E îmbrăcat în zdrenţe. Munceşte pe apucate, uneori, când şi dacă i se iveşte prilejul. Îşi petrece mai toată vremea în puşcării ori lagăre de muncă, doarme pe unde apucă. Hoinăreşte. Pentru nimic în lume nu intră în sistem, nici măcar în cea mai neînsemnată, mai păcătoasă, mai neangajantă slujbă. Nici măcar păzitor la porci nu se bagă, neurmând pilda eroului unei nuvele a lui Arthur Schnitzler: acela, obsedat de frica de răspundere, sfârşeşte porcar. NU, Zurbagiul s-a proiectat (în stil existenţialist) odată pentru totdeauna câine de pripas, capră râioasă, călugăr budist cerşetor, smintit, nebun pentru (întru) libertate.
Un asemenea om, aflat în marginea societăţii, e şi el imun: nici asupra lui nu au de unde exercita presiuni, nu au ce-i lua, nu au ce-i oferi. Îl pot oricând închide, hărţui, dispreţui, batjocori: dar le scapă. Odată pentru totdeauna a consimţit a-şi trăi viaţa conform exemplului şi modelului unui perpetuu azil de noapte. Din sărăcie, neîncredere, neseriozitate şi-a făcut un crez; se aseamănă unui animal sălbatec, unei fiare jigărite, unui tâlhar la drumul mare. E Ferrante Palia al lui Stendhal. E Zacharias Lichter al lui Matei Călinescu. E un iurodivîi laic, un drumeţ neplictisit (iar Wotan coborând pe-acest pământ ce nume poată?
Der Wanderer), un jidov rătăcitor.Şi-i slobod la gură, vorbeşte de istov, dă glas celor mai primejdioase anecdote, nu ştie ce-i respectul, toate le ia de sus, spune ce-i trece prin minte, rosteşte adevăruri pe care ceilalţi nu-şi pot îngădui să le şoptească. E copilul din povestea regelui gol, a lui Andersen. E bufonul regelui Lear. E lupul din fabula — şi ea îndrăzneaţă a lui La Fontaine: habar nu are de zgardă.
E liber, liber, liber

27 Toate nădăjduiesc în Tine
ca să le dai hrana la vreme.
28 Tu le-o dai, ele o primesc;
Îţi deschizi mâna, ele se satură de bunătăţi;
29 Îţi ascunzi faţa, ele se îngrozesc;
le iei suflarea, ele mor
şi se întorc în ţărână;
30 Îţi trimiţi Duhul, ele sunt plăsmuite,
înnoind astfel faţa pământului.

Psalmul 104 (TM)/103 (LXX)

006436 การจัดโครงการสำหรับเด็กพิเศษ Program Administration for Exceptional Child

ความรู้และความเข้าใจเกี่ยวกับความต้องการ ลักษณะและรูปแบบของการเรียนรู้ของเด็กพิเศษ บทบาทและความรับผิดชอบของผู้ดูแลในการจัดสภาพแวดล้อมให้เหมาะสมกับพัฒนาการและการเจริญเติบโตของเด็กพิเศษ มีการศึกษานอกสถานที่

(Basic knowledge and understanding of needs, learning characteristics and styles of exceptional child. Roles and responsibility of caregiver in designing an appropriate environment for development and growth of exceptional child. Field trips.)

(006436 มหาวิทยาลัยเกษตรศาสตร์)