“Hello. Yes mam. This is he, how can I help you? Oh no. I’m so sorry for your trouble. Sure we can handle that. I tell you what we will give you a full refund and redo everything for you. 453 more words
When we have new people start with us I often ask 'who' are the most important people to our Company. Very few employees' say 'We are' - and they are just as important as our customers.