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Why Millennials Don't Want To Buy Stuff

The concept of shopping has shifted from owning stuff to buying into new ideas. 

As all forms of media make their journey into a digital, de-corporeal space, research shows that people are beginning to actually  193 more words

A Lesson In Overcoming Adversity Through Innovation

A boy from Malawi teaches us how to tackle socio-economic issues with innovation.

BY FAISAL HOQUE | September 17, 2014

William Kamkwamba is from Wimbe, a small rural village in Malawi, Africa. 307 more words

Faisal Hoque

A Lesson In Overcoming Adversity Through Innovation

A boy from Malawi teaches us how to tackle socio-economic issues with innovation.

BY FAISAL HOQUE | September 17, 2014

William Kamkwamba is from Wimbe, a small rural village in Malawi, Africa. 307 more words

Faisal Hoque

The path to greater customer loyalty is through engagement

This post is by Eric Dupuy, the President of Business Development at Teleperformance EMEA.

In the past, I have written several blogs about customer loyalty from the point of view of the customer service manager trying to measure it – how can you redesign the contact centre metrics so loyalty is encouraged? 273 more words

Customer Service

kickstART Your Weekend with Some Good Reads: Removing Traffic Signals, Building Community, and Love is All You Need

Our Friday update here at kickstART farmington highlights some great articles we’ve read this week dealing with art, creative placemaking, and building great communities. You’re sure to find some inspiration to make your life and our community even better! 210 more words

Sometimes a car is not just a car

Ever since Liz Gannes reported about Google’s new self driving car, I have been actively thinking about its impact on the auto-business, economics of mobility and the idea of car ownership in a world full of sensors, networks and automation. 66 more words

Writings