Tags » Financial Ombudsman Service

New FOS figures: PPI, uphold reasons and newcomers

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The Financial Ombudsman Service (FOS) publishes the numbers of complaints it receives and upholds by product each quarter.

Q3 figures are out. Here we select the latest complaints trends, uphold rates and root cause analysis from the ombudsman published final decisions. 659 more words

Advisory Services

Financial Services Update: Determinations by the Financial Ombudsman Service ("FOS")

In this my second blog I want to look at what could be an important unanimous Court of Appeal decision in Clark v. In Focus Asset Management EWCA Civ 116 and the effect it has upon a complainant accepting a determination of the FOS. 1,233 more words

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