Delta Airlines made the most improvement raising their score from 2010 to 2011, but their customer compliant rate (2 complaints per 10,000 passengers) was the highest of any airline. The airline intro… more →
NewsFeedwrote 2 months ago: A Delta jet sustained “significant damage” when it rolled off an Atlanta runway Tuesday morning. For … more →
wrote 2 months ago: On a Delta flight from Atlanta to New York Wednesday night, two tuxedo-clad passengers waddled down … more →
wrote 7 months ago: With a face so cute, who could resist a bulldog? The airlines can, apparently. That’s right, the pup … more →
wrote 10 months ago: The Wall Street Journal reports that 40 of the 100 most delayed flights in the country begin or end … more →
wrote 10 months ago: Lawmakers, who have recessed until September, failed to reach an agreement that would reinstate the … more →
wrote 11 months ago: It’s no wonder that airlines have asked for a delay in rules that would make checked-baggage f … more →
wrote 1 year ago: Please note that the nearest sample of animal excrement may be behind you. On April 13, the Food and … more →
wrote 1 year ago: You know the airline industry is in dire straits when even flight attendants are bailing on their fl … more →
wrote 1 year ago: The Atlanta-based airline hopes customer-service classes will help its staff lose the ‘tude, a … more →
wrote 1 year ago: Want to recoup the money you spent to check your bags? If you play your cards right and don’t … more →
wrote 1 year ago: With all of the commotion over pat-downs, we’ve practically forgotten about the exorbitant baggage f … more →
wrote 1 year ago: Aviation might well be the safest form of transport but the latter part of 2010 seems to be giving t … more →