Tags » Guest Relations

In Hospitality, front is the backbone

The word HOSPITALITY is defined by Google as the friendly and generous RECEPTION and entertainment of guests, visitors and strangers.

When talk of hospitality as an industry, we deal with fragile ego of a lot of consumers who avail or seek to avail the services from their prospective sellers. 532 more words

Informational

Customer Service - Lessons from "Be Our Guest"

In North America, Customer Service is what determines if a business is excellent or not.  It determines if a customer would return to that business or not. 222 more words

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