Blogs about: Handling Customer Complaints
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101 Ways to Advertise, Promote and Sell a Carpet Cleaning Service (Tips 71-80)
Weekly newspaper columns: Some carpet cleaning companies have found great success promoting their company by running weekly columns in the local newspaper where people write in questions they have rel… more →
Carpet Cleaning How To
Handling Customer Complaints
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wrote 1 month ago: Most organizations that supply products and services find that there are occasions when customers ar … more →
101 Ways to Advertise, Promote and Sell a Carpet Cleaning Service (Tips 71-80)
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wrote 4 months ago: Weekly newspaper columns: Some carpet cleaning companies have found great success promoting their co … more →
The Most Important Thing Unhappy Customers Will Teach You
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wrote 7 months ago: “Your most unhappy customers are your greatest source of learning.” Bill Gates There are no perfect … more →
101 Ways to Advertise, Promote and Sell a Carpet Cleaning Service (Tips 61-70)
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wrote 9 months ago: Technical Expertise:The more technically proficient you are at what you do the more confidence you w … more →
The Not so GRAND Grand Opening- The Push that Got Me Started!
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wrote 1 year ago: TGI Friday Roseville, CA TGI Friday: Roseville, CAThis visit is what finally pushed me to get this b … more →
101 Ways to Advertise, Promote and Sell a Carpet Cleaning Service (Tips 51-60)
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wrote 1 year ago: Sales to apartment owners/managers: Again a constant source of jobs. All of the methods listed above … more →
Handling Customer Complaints Positively
wrote 1 year ago: As a manager or business owner, it is inevitable that you will receive customer complaints. Whether … more →
101 Ways to Advertise, Promote and Sell a Carpet Cleaning Service (Tips 41-50)
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wrote 1 year ago: Sales Scripts: Preparing and practicing a sales script will help give you the confidence to sell you … more →
Just Be Yourself Customer Service
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wrote 1 year ago: To be successful at dealing with people you have to first and foremost be able to just be yourself. … more →
Handling Customer Complaints: From Sour to Satisfied
wrote 1 year ago: Sometimes customers and people in general can be a pain; stubborn, uncooperative and insubordinate. … more →
101 Ways to Advertise, Promote and Sell a Carpet Cleaning Service (Tips 31-40)
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wrote 1 year ago: Customer lists: A complete and up-to-date file should be kept on each past customer to determine buy … more →
Powerpoint tip : Wow Customer Service !
wrote 1 year ago: … more →
101 Ways to Advertise, Promote and Sell a Carpet Cleaning Service (Tips 21-30)
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wrote 1 year ago: Weekly meetings: Helps keep you and your employees focused on what is being done properly and what i … more →
Handling Customer Complaints
wrote 2 years ago: Many of us would agree that death and taxes are two things we will have to deal with. But if you are … more →
Video Tip : How to win old clients back.
wrote 3 years ago: A short video on how to win old clients back . It takes humility, transparency and honesty, but it w … more →
Audio Rant : How to deal with Cranky customers
wrote 4 years ago: We all have to deal with cranky customers now and then, but how do we win them over? I have drawn u … more →
Customer service staff meeting
wrote 4 years ago: Schedule a set day of the week where the staff meeting can be held. This should be done at a time wh … more →
A Small Price to Pay
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wrote 4 years ago: Whenever there is a meal served to someone and it is not cooked properly there is only one thing to … more →
