Tags » Helpdesk

In praise of customer service

In this day and age of instantaneous and online nothing beats good old fashioned personal customer service. EyeWish Groeneveld Opticians are even making it their campaign theme. 134 more words

Help Desk Support Specialist

Amber has excellent helpdesk support experience and holds an active secret clearance. 

Proficiencies:  Word, Excel, Outlook, PowerPoint, DSS, DRA, Adobe Flash, Active Directory, NAVFIT, ApproveIt, DbWebsign and JAVA… 25 more words

Aaargh My In-Box - How To Handle Stuff

I don’t know about you but living with all the stuff in my life that is becoming more and more connected (to you know what), my “in boxes” of choice are becoming overwhelming. 103 more words

Pen Paper And IT

Spiceworks In-Depth Updated

I have been using Spicworks now for three years in a corporate environment. I have had the privilege of attending a few class room training sessions:  SpiceWorks University Columbus Inventory 201 & 202, SpiceWorks University Dayton Help Desk 101, Spiceworks University Dayton Help Desk 202. 1,100 more words


Hawthorne Helpdesk bans Facebook

Employees at Hawthorne Helpdesk had reportedly been spending too much time on social media and streaming videos, prompting management to block the websites altogether.

“It’s a real pain, actually,” explains Account Executive Harry Simkins. 156 more words


XIV IBM - Helpdesk (for student)

Position: XIV IBM – Helpdesk (for student)

Company: XIV IBM

Location: Tel-Aviv


2+ years experience with user’s support in Linux & Windows environment.
Minimum 18 months remaining until graduation of an academic degree. 62 more words

“Help Desk” - The Rodney Dangerfield of IT Jobs

While relaxing the other day, I had an opportunity to watch (for about the 100th time) the movie, “Ghost Busters”. As the lyrics of “Who you gonna call” kept swirling around my head, I kept thinking about how these words relate to technology and IT. 721 more words