Tags » Helpdesk

eLIM Helpdesk Christmas Closure Dates

Availability of the eLIM SIMS and eLIM SLP/Education Technology helplines over the Christmas and New Year break.

eLIM SIMS Team Helpline:

closed as of 4.00 pm… 79 more words


SmarterTrack 11.x BETA Now Live

We’re excited to announce the BETA of the next version of our popular helpdesk: SmarterTrack 11.x! Customers using the hosted solution at http://www.SmarterTrack.com will continue to run the latest production release until SmarterTrack 11.x is fully released to the public in the first quarter of 2015. 1,167 more words


Lokerping BNI LIFE

BNI Life insurance is a subsidiary of PT Bank Negara Indonesia (Persero) Tbk or BNI, and joint venture Company with Sumitomo Life. BNI Life mission is to become the pride of the nation’s leading insurance company. 214 more words


1,000 Reviews & a Near 5-Star Value: Our “Good Listener” Approach

By @ConradoLamas

Is it really that difficult to have good customer service?

When we first started with MailTrack.io back in November, 2013, there were a few values that we wanted to make sure were embedded in our startup. 1,678 more words


Reporting in HEAT 2014

SQL Reporting services (SSRS) has been introduced to the latest version of HEAT. We are now given the opportunity to create much more complex and customized reports through SSRS and view these through HEAT2014. 165 more words


Ninjas in Training

Along with the four Help Desk students, there is also ten Digital Literature students in the classroom. One of the projects that these students were assigned was to become a certified… 150 more words

Weekly Post

Inbound Email processor using Node.JS Mail-Notifier

I have written a simple but full fledged inbound email processor application using mail-notifier npm which internally uses imap & mailparser. The complete source code is in my… 381 more words