The U.S. Secret Service has issued an advisory to the hospitality industry to be on alert for keyloggers on the computers in the business center. Whether your hotel received this advice or not, this is something that will undoubtedly affect your business in the near future. 450 more words
Tags » Hospitality
Are you a leader? Are you a manager?
Over the past months I have talked about customer service, training, blue collar versus white collar issues, as well as a host of other issues that beset the hospitality/hotel industry, and it got me to thinking about leaders and managers. 1,385 more words