Blogs about: Hotel Guest
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Debit or Credit?
Debit cards are not credit cards. Although it may be processed like a credit card by the processor or bank, a debit card is still not a credit card. Banks control how an individual’s debit card … more →
Behind the Scenes Stories From a Real Hotel
Hospitality Industry Payment Fraud Risks: Florida Hotels Victims Of $15,000 Scam By Guests; Legitimate Credit Cards "Switched" To Prepaid Debit Cards
wrote 10 hours ago: “…(three men) racked up roughly $15,000 in charges at several Disney hotels earlier this … more →
Hotel Guest Wishlist
wrote 1 month ago: Hotel Guest Wishlist This is a lesson I did today with my business class students. This article was … more →
Debit or Credit?
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wrote 9 months ago: Debit cards are not credit cards. Although it may be processed like a credit card by the processor o … more →
Priceline's Ugly Underside
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wrote 9 months ago: Through the recent recession many hotels that might not have previously done so began using the serv … more →
Cleanliness Tips For Hotel Guests
wrote 9 months ago: Naturally we work toward making sure that all aspects of our hotel are clean and comforting. Especi … more →
American woman named after Lothian Road suicide shocker
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wrote 1 year ago: By Christine Lavelle IT has been revealed that the woman who leapt to her death from a fourth floor … more →
HOW TO: OOT BAG
wrote 1 year ago: Q. What is an OOT Bag? A. First, lets clarify what it is OOT means. The OOT acronym stands for Out … more →
Message to a guest
wrote 1 year ago: I had the opportunity to stay at Moorilla, a unique hotel/vineyard/brewery/art gallery that is on th … more →
The art of tipping
wrote 3 years ago: Heaving luggage up and downstairs is, of course, all part of the job. On occassion a small gratuity … more →
What happens when a hotel guest has a meltdown
wrote 4 years ago: I think you’ll agree that this is a good follow up to our Post about Dealing with Angry Custom … more →
