When you deliver service to your customer, do you feel the service you render? Delivering your service without passion has always been the fact of all mishaps in the dictionary of excellent customer service. 225 more words
Tags » HOTEL MANAGEMENT
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Loss of or damage to Guests’ property – Guests are advised to take care of their personal belongings as… 242 more words
SAMS Group of Institution
OTA’s are not bad guys, however, over-dependence on any third party channel is simply poor revenue management or perhaps lazy revenue management. I would rather pay a travel agent 10% commission on consumed business than 20% to 30% to an OTA. 427 more words
After 1 year of hard work it is time to evaluate the progress we have made with implementing revenue management at 2 youth hostels in Paris. 611 more words