Tags » Human Error

Whoops! Johns Hopkins sends out acceptances to rejected students

(CNN) — “Embrace the YES!” said the subject line.

Uh, no.

The Washington Post reported that almost 300 students who had been rejected by Johns Hopkins University received a joyous shock over the weekend when the prestigious Baltimore school sent them emails telling them to “Embrace the YES!” They’d been admitted after all. 176 more words


Eliminating human error

HUMAN error is often cited as a major contributor to data centre downtime. In fact many studies now claim it is the leading cause – and therefore a leading cause of headaches for IT managers. 403 more words


Most of the time we don’t communicate, we just take turns talking.


'Human error': Still undefined after all these years

Despite the pervasive and controversial nature of the notion of ‘human error’ in academia, industry and society more generally, there is still – after several decades of research – little agreement on what ‘human error’ means. 1,795 more words


Walk a Mile in Another's Shoes...

Before assuming, learn the facts.

Before judging, understand why.

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©Photos by Laura


Life After 'Human Error' - Velocity Europe 2014

This is a keynote address from Velocity Europe 2014 in Barcelona on 17 November. I wanted to give a fairly light presentation (it was first slot in the morning!) to summarise some key issues in moving on from a focus on human error when explaining failure – and normal work – in complex systems. 392 more words