Blogs about: Improve Customer Service
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A Crucial Lesson About Salesmanship
A friend of mine is a District Manager for Honda. For his job he’s in charge of several dealerships making sure they’re doing the proper marketing and getting everything they need from cor… more →
Customer Service = Success!
A Crucial Lesson About Salesmanship
cpblog08 wrote 3 weeks ago: A friend of mine is a District Manager for Honda. For his job he’s in charge of several dealer … more →
Fast and Affordable Window Systems!
Andrew Pearson wrote 1 month ago: I ran across a really interesting story the other day. It’s a story of a new company in the aluminiu … more →
Recession - is not a time to stop improving the customer service- it is time to continue and be ahead of the competition!
cpblog08 wrote 1 month ago: Overview of the research conducted in Lithuania: “How the companies are changing their custome … more →
Customer Service Proves Key to Retaining Clients
cpblog08 wrote 2 months ago: by Dave Dougherty and Ajay Murthy Harvard Business Review Superior customer service can be an essent … more →
A Tale of 2 Burgers
cpblog08 wrote 4 months ago: No doubt you’ve had the experience of traveling along the highway with a rumbling stomach when … more →
How Important Customer Care Really Is
cpblog08 wrote 4 months ago: As the world now knows, last year a guitarist named Dave Carroll was sitting in a window seat on a U … more →
Want to be More Profitable? Consider a Divorce From Your Customers
Drew Stevens wrote 4 months ago: Let us face it: customers can be frustrating. They are demanding and wasteful and desire more from y … more →
Building Patient Volume Starts with Commitment and Service
Drew Stevens wrote 4 months ago: Pump up the volume. That’s what physician practices would like to do, and it has nothing to do with … more →
Increase your sales by a simple Hi!
cpblog08 wrote 5 months ago: Internet marketing has taught us many new terms, one of which is conversion rate. Wikipedia states t … more →
eresource ERP is designed for manufacturing excellence
eresourceerpinfo wrote 5 months ago: Boon for small and midsize businesses ERP for Manufacturing Industry Eresource ERP is a comprehensiv … more →
Service Creates Loyal Customers
cpblog08 wrote 5 months ago: In the current economic environment, it is more important than ever to keep customers happy and comi … more →
Close That Sale Retail industry uses 'mystery shoppers' to check on customer service
cpblog08 wrote 6 months ago: The Hamilton Spectator By Lisa Grace Marr At the first stop on a “mystery shopping” tour … more →
Special Report: customer service
cpblog08 wrote 7 months ago: by Janet Caggiano Richmond Times-Dispatch Katherine Haynes has learned to be sneaky on the job. Her … more →
Undercover shopping a mystery to many
cpblog08 wrote 7 months ago: By Naomi Snyder The Tennessean It’s 9 a.m. on a recent Saturday and about 40 people are seated … more →
Incognito mystery shoppers serve as managers' eyes and ears
cpblog08 wrote 8 months ago: Daily Breeze The Mystery Shopper Providers Association convention in Long Beach provides a glimpse i … more →
DIRFT
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Leslie Clark wrote 10 months ago: What is DIRFT? It stands for Do It Right the First Time. We’ll say it like dirt but with an … more →
Stoopid Questions
Leslie Clark wrote 10 months ago: Customers ask lots and lots of questions, and some of those questions are stupid. Imagine a custom … more →
Mystery Shopping Success Stories
cpblog08 wrote 10 months ago: by Judith Ann Hess Founder and owner of Customer Perspectives™ Most retailers agree that customer re … more →
Service Incentives Work!
cpblog08 wrote 10 months ago: by Judith A. Hess (Founder and President of Customer Perspectives™) “Reward, whether in the co … more →
