Blogs about: Incident Management
Featured Blog
IT Solutions for Medication Incidents
Over the last three decades there has been a dramatic increase in the number of medications and generic versions of medications release by pharmaceutical companies. Add to that the greater volume of p… more →
The Health IT Advisor
Relationship between ITIL Processes - 1
Prashant Bhardwaj wrote 3 days ago: Basic! yes! very! But don’t be surprised if there are people who have been managing these proc … more →
Wave as a Customer Support Platform.
Brian Nunnery wrote 2 weeks ago: Businesses are already taking advantage of Google Wave’s wide-open door of innovative opportunities. … more →
JIRA and Confluence: Hand-in-Hand Collaboration.
Brian Nunnery wrote 2 weeks ago: Atlassian claims JIRA and Confluence were “designed to complement each other.” What some don’t reali … more →
When is it an incident?
Prashant Bhardwaj wrote 1 month ago: Rob England in a recent post brought up the topic of distinction between a Call and Incident in the … more →
BTM what is it for me?… really
Marie-Pierre Belanger wrote 1 month ago: While on my spinning bicycle in class this early morning on a cool New York day, I was cycling and g … more →
BTM what is it for me?… really
Marie-Pierre Belanger wrote 1 month ago: While on my spinning bicycle in class this early morning on a cool New York day, I was cycling and g … more →
Merging Nuclear, Chemical and Biological Incident Information...
milnewsca wrote 2 months ago: ….into one system for military commanders to use for managing any such incidents – that … more →
JIRA 4's 2.0 UI Makes Issue Tracking Simpler, More Nimble.
Brian Nunnery wrote 2 months ago: Australian-based Atlassian debuts JIRA 4 today, October 6. Atlassian first debuted JIRA in 2003 as a … more →
Incident management services allows clear, reliable and fast communications
rapidecommunication wrote 3 months ago: I have been working with garment factory from past ten years. Never before that day, have I experien … more →
Putting a Price Tag on BTM
Assaf Amit wrote 3 months ago: The best things in life are free, but BTM solutions are not among them. After all, managing complex … more →
Incident Management: The Responsible Way to Gold-Star Customer Service.
Brian Nunnery wrote 5 months ago: Incident Management is debatably the most important area of IT Service Management because of its dir … more →
Incident Management
rapidecommunication wrote 5 months ago: While perusing through an article I understood the importance of Incident Management. With businesse … more →
Standard Service Levels for Incident Management
apricotbaby wrote 5 months ago: Most companies engage a minimum “3-Tier/Level of IT Support Structure for any incident manage … more →
The ABC of crowdsourcing in a crisis
paulclarke wrote 7 months ago: Miscommunication is as old as communication. The dark side of all interconnectivity is its power to … more →
Swine Flu, another knock on the doors of Business Continuity
bccmanagement wrote 7 months ago: Over the weekend, Mexico and the US had reported, Swine Flu Outbreak H1N1 in Human. As of 06:00 GMT, … more →
Another Boost for Police Technology?
rickwimberly wrote 7 months ago: Public safety technology vendors may find another big source of funds. The House has approved 1.25- … more →
The Incident Management Feature
rapidecommunication wrote 8 months ago: Being a business owner I am always on a search for the best business solutions. Yesterday, I read a … more →
BUSINESS CONTINUITY "The University Guide"
bccmanagement wrote 8 months ago: BCC Management Has Published An article about ” BUSINESS CONTINUITY The University Guide … more →
Practical problem & incident management
Sollers wrote 9 months ago: I found this few days ago while surfing on the net and liked it very much really. In all hone … more →
