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An Airline Without Pain Points

by Guest Contributor, Uri Hess, Hess L&D Inc.

Even your typical gold frequent flyers will tell you about their difficulties with airports and airlines. These “pain points” can begin the moment you enter the airport, and can continue throughout your flight all the way to your destination. 363 more words

Design Thinking

Releasing innovation from non-innovators

How do you get innovation out of people whose job is not innovation thereby generating the most meaningful innovation. Most of us think how do we inspire our design team, our coders, or even our consultants. 459 more words

Computing