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Blogs about: Interactive Voice Response

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Disaster-Proofing Customer Care

AnswerNet wrote 2 months ago: Contact centers have become the arteries of organizations, enabling customer care, retention and inc … more →

Tags: Business Practice, Disaster Recovery, Inbound, Outbound, auto attendant, Catalog, Contact Center Services, customer care, Direct Response

The Telephone Lady Speaks1 comment

voicegal wrote 2 months ago: My name is Allison Smith, and I have — to say the least — an unusual job. Most people li … more →

Tags: IVR Voicing, Telephony, Asterisk, IVR, Ivr Technology, telephone lady, Telephone Prompts

FTC bans most robocall telemarketing

davidkirkpatrick wrote 3 months ago: This type of regulation is long, long overdue. Robocalls are invasive, time-wasting and sometimes al … more →

Tags: Business, media, technology, Federal Trade Commission, National Do Not Call Registry, predictive dialer, robocall, Telemarketing, Telemarketing Sales Rule

Empathy or Apathy in the Contact Centre?

fredzimny wrote 4 months ago: http://www.customerthink.com/blog/empathy_or_apathy_in_the_contact_centre Aug. 07, 2009 By Shaun Smi … more →

Tags: Front Office and Customer Service Operations, knowledge, Customer service management, Ways of Seeing, Transition, Trends, technology, CRM and Web 2.0, Front Office and Customer Service, Operations

Mobisophy Interactive Voice Call Master v2.50.0820 for Nokia S60v5

saboor38 wrote 5 months ago: Briefing IVCM is an IVR based call manager + no beep call recorder. It’s the most powerful and … more →

Tags: Application, Symbian Applications, Nokia 5800, S60v5, answering machine software, Call Manager, Call Recorder, caller software, Daily Schedules

Mobisophy Interactive Voice Call Master v2.50.0820 for Nokia S60v5

saboor38 wrote 5 months ago: Briefing IVCM is an IVR based call manager + no beep call recorder. It’s the most powerful and … more →

Tags: Software, answering machine software, Call Manager, Call Recorder, caller software, Daily Schedules, Detail Descriptions, Hardwares, Incoming And Outgoing Calls

How to Generate Sales Using Voice Broadcast Leads ... 1 comment

savingwireless wrote 5 months ago:     …and Large scale voice broadcasting with our new Phone Prospector! This is the New Way to … more →

Tags: Phone Voice Broadcasting, free leads, hot leads, construction leads, mortgage leads, b2b sales leads, sales lead lists, Targeted Phone Leads, Using Voice Broadcast Leads

Excellent Job Opening_Service Delivery Manager

madhuvarsha wrote 7 months ago: A opening with one of our reputed Client for Service Delivery Manager. Designation: Service Delivery … more →

Tags: Job Opening, Employment, Nortel, Business, Management, Program Management, Voice over Internet Protocol, Enterprise Network Telecom

IVR - A Savior in a Time of Economic Uncertainty

theivrexpert wrote 11 months ago: In a time of economic uncertainty, when managers are being asked to do more with less, and when cost … more →

Tags: IVR, ivr development, ivr applications, ivr hosting, ivr outsourcing, ivr service, ivr services, ivr survey, ivr surveys

TeleTrade int’l, inc. announces through the first 11 months of 2008 for barter / trading activity is nearly $80 million USD for worldwide barter / trading on its online platforms for independent Trade Exchanges.

teletrade wrote 12 months ago: TTI announces today, the total on all worldwide platforms servicing the international independent Ba … more →

Tags: barter, trade exchange, Organized Barter, Trade, swap, exchange, technology, swipe card technology, Software

The Convergence of Digital Signage and Mobile Marketing

mobi33 wrote 1 year ago: The Power of Convergence Over the past year, a tremendous amount of buzz has been generated by the c … more →

Tags: Mobile Marketing and Advertising, Digital signage, Internet Marketing, Online Marketing, IVR, Mobile Internet Advertising, Ad Messaging, keyword opt-in, text2win

This months Press1 tricks and tips

pressone wrote 1 year ago: This months useful Tip is the Voice Message Reminder. - When out of the office going about your dail … more →

Tags: News, Press1 System Tips and Tricks, Virtual Switchboard, Call forwarding, 0844, 0845, 0870, IVR, phone menu

How can IVR help you make more money out of your traditional media advertising?

theivrexpert wrote 1 year ago: Traditional media advertising, which relies on the words of a skillful copywriter, still remains the … more →

Tags: IVR, ivr development, ivr applications, ivr hosting, ivr outsourcing, ivr service, ivr services, ivr survey, ivr survey tool

Press1 Customer Testimonials!

pressone wrote 1 year ago: Our customers tell us of their experiences with Press1’s Virtual Switchboard Service for small … more →

Tags: News, Service Info, Customer Profiles, Market feedback, Virtual Switchboard, Call forwarding, 0844, 0845, 0870

IVR - Reliability at its best!

callcentersoftware wrote 1 year ago: Interactive voice Response (IVR) is a phone technology that allows a computer to identify between vo … more →

Tags: Call Center Software, IVR, Interactive voice response software, ivr solution, ivr software

Computer telephony integration – Backbone of outsourcing industry

angelina001 wrote 2 years ago: Have you ever imagined why and how CTI has changed the scenario of call center industry? Today I’ll … more →

Tags: automated dialing software, predictive dialer


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