Tags » Internal Communications

Onboarding. Onshoring. Outsourcing. Offshoring.

Can you remember your last first day at a new job? The nervous gulp as you pushed open the front door of your new building? The ‘ting’ of the elevator as it arrived at your floor? 701 more words

The Importance of Information

By Hugh Tonks, Thymometrics.

It’s said that money is like the oxygen in the lifeblood of an organisation, and with good reason: the supply of money to different parts of the business, via budgets and staff costs, is what keeps everything running, as long as you can bring enough money in to keep the company “oxygenated”. 1,177 more words

Employee Engagement

Less suggestions, more directions

As I add more proverbial rings to my communications tree, I am discovering that consulting is less about wishy-washy and more about do this or suffer that. 131 more words

When It Counts--If Your Employees Are Confused, So Are Your Consumers

For better or worse, I enjoy a Starbucks Refreshers™ 12 oz. can of goodness almost every day. I gave up drinking diet soda on a daily basis more than a year ago. 545 more words

Customer Service

My dad doesn’t understand me! How comms pros broke line managers

Soon before he died in 2008, my dad and I were talking about how he’d loved watching us girls grow up into jobs we enjoyed and were doing well at. 553 more words

Too Busy to Listen? You Could be Courting Disaster

Today is the anniversary of the date the RMS Titanic hit that fateful iceberg, plunging into the freezing sea more than 2,000 people and spawning a chilling new meaning to the phrase “of titanic proportions.” While the life boat shortage is the obvious and oft-noted contributor to the ensuing loss of life, perhaps less recognized is the factor that could have prevented the disaster entirely: Effective communication. 322 more words

Internal Communications

Communication vs. Communications

Are you more focused on communication or on communications? That little “s” at the end of the word can make a lot of difference in how we approach our work and how others view our role. 171 more words