Albert Einstein

In simple terms, reputations are usually earned over a significant time period, based on the delivery of promises and the constant re-inforcement and maintenance of said promises. The promises could be services, goods, facilities or all manner of things.

Reputations help brands become trusted; no matter what your personal view is, McDonalds and Coca~Cola have world renowned brands based on their reputation for delivering consistency. No matter where you consume a Big Mac or a glass of Coke in the world, it’s the same. You know what you’re going to get before you get it. There may be some regional variations to accommodate local tastes but the quality is always there.

Reputations exist in the intranet world too. I could give you ten examples of companies who excel at specific aspects of intranet delivery. Their reputations precede them in these aspects and when I want to find out more about how to improve the things that my organisation is focussing on, I approach an organisation who’s reputation goes before them.

But how are reputations gained in the first place within the intranet business? Some are earned through winning some award or other, whilst others seem to be merely smokescreens for the reality. Word of mouth has a lot to do with it, and if the tale is told often enough it will become fact.

I know of an organisation who has a reputation for being the leaders in one particular aspect of the intranet industry, but the reality is far different. The reputation was earned by two major factors;

1. identify emerging technology and introduce it because you can, with little regard to how it would be managed, supported, paid for or how it fits into any strategic approach. Play with the gadgets and by sheer will of the crowd they become an essential part of the business.

2. continually perpetuate the fallacy that because the organisation is “creative” then it’s ok to continue to do things independently of any other part of the business; just because you can. Then tell everyone and anyone who will listen, about this wonderful new gizmo that’s been around for ages on the internet and how great your organisation is by bringing it in house because it’s “just what the business needs.” This view is usually driven by personal interest.

Bingo! Reputation is formed. Other companies constantly pat you on the back and tell you how good you are and how lucky the organisation is to have such a forward thinking Intranet manager.

Then of course, you clear off to another company or go freelance and jet around the world esposing your innovative and maverick ways to the highest bidder and leave someone else to try and unpick the mess that has evolved around you. The poor soul who’s left has to then integrate, or rationalise, many disparate systems that don’t work together or talk to each other. Whilst also having to negotiate with the business to remove little used toys, that have now become the lifeblood of one small bunch of users, who would rather fight you on the beaches than give up their right to using something “you gave us in the first place.”

The same individual also has to produce numerous business cases to gain budget (because business users won’t stump up the cash) to pay third party suppliers for licences and ongoing support, which in the long term far outweighs any initial preconceived business benefits. Inevitably the more budget that’s used for exisiting technical solutions means less available for any new stuff.

But that’s ok. Because your reputation goes before you.

And for those who still work for the company, you can take reflected glory in the reputation that you’re part of a forward thinking organisation. It takes years before reputations are tarnished or lost; no matter the reality.

Has it really been a month since I last wrote a proper blog post? What a busy month it’s been, too.

I’m moving on from my current job, taking a break before starting a new role in January.

This is my final day, so after the frantic period of activity running up to this week’s staff awards event I’ve settled down to write my handover notes.

Distilling two years’ work into a few pages is proving quite difficult. What’s struck me most is the frequency with which I’ve suggested my replacement “speak to so-and-so” to get a particular task done.

My email account will be closed and eventually deleted after I leave. That means the many detailed, lengthy and sometimes just plain weird discussions I’ve had with colleagues will vanish into the ether, just as the results of face-to-face conversations I’ve had will leave when I do.

This all underscores the value of human memory. I had no handover notes at all when I started here, so learning how to get even simple tasks done was a long and complicated process.

As people leave their employers they take with them detailed knowledge of people and processes, built up over years or even decades. While replacement staff may be easier to find in the current job market, their knowledge of the organisation will take much longer to develop.

Employers, as well as new employees, would benefit from finding improved ways to capture this organisational memory.

Internal social networking can enable that inter-generational transfer of knowledge between new employees and old-timers.

It needn’t be technologically complex, though. At an event I attended earlier this year, Euan Semple spoke about talk.gateway, the bulletin board he introduced at the BBC.

“Staff members shared more information outside the organisation and with people in other countries than they did with each other. We had to give them an infrastructure or mechanism to talk to each other online,” he says. “I wanted to introduce social computing tools on the intranet and started with a bulletin board.”

talk.gateway allowed staff to ask questions, find solutions and connect with each other. Crucially, though, it’s archived and searchable, which means discussions can be viewed even after the people involved in it have moved on.

More and more organisations are introducing internal Facebook-style social networking, including some in the public sector. Carl Haggerty’s innovative internal social networking pilot in Devon Country Council led to a sharp decrease in helpdesk calls, as employees solve problems by using each other’s knowledge.

Networks like this also enable newer employees to ask questions of and learn from longer-serving ones, helping people settle in and get up to speed with the job.

My (as yet unappointed) successor will have to make do with twelve pages detailing my key processes and projects. I wish them well, and look forward to the next challenge – watch this space!

After over a year, the leadership blog (internal corporate blog) aimed at employees is gaining momentum at my organization. I wanted to share insights on how we began, progress we made and personal learning. In case you are planning to champion a blog in your organization (training, business, engagement, CSR among others), I hope these insights give you information you can use.

The blog (hosted on the company intranet) was initially created as a channel for the CEO to post messages and interact with employees. The company went through organizational changes and to suit the inclusive style of the new leader the blog was expanded to allow a pool of writers to contribute. The leadership team took turns to pen their thoughts on how they perceived the company through their own eyes.

Arch

The ‘leader’ blog was an attempt to capitalize on ‘personality’ within organization, open a new channel of communication and provide an opportunity to “be real” and allow interactions. We expected to measure the impact of this exercise through direct comments from readers, fruitful conversations, ‘good will’ and increased engagement.

The posts range from the leaders’ business interactions to the team’s charter, from a personal account of the Mumbai 26/11 attacks to the company’s employee volunteering initiatives. The leadership was provided access to manage the blog in a DIY (do it yourself) model with  e-mail communication templates  to use after the posts went live.

The blog gets promoted in a roll-up newsletter, in Town Hall sessions and team meetings. The blog was measured by the readership, the feedback posted and the quality of the conversations. When I created a business case for blogging internally, I leveraged this interesting blogging success formula from Inside the Cubicle: “Personal voice + Accessibility + Relevant and timely information = Employee Engagement.”

In my role as the internal communications consultant I sow ideas on blog topics and relevant themes. Also my responsibility is to review the blog draft for consistency, language, redundancy, accuracy, company verbiage and opportunity to recognize employees. That apart, I look for avenues to build a conversation, address people concerns, manage the tone of voice, add context to the current environment, link to other company updates and help improve the human connection. I believe that the personal ‘touch’ occurs only when it is penned by the leader and not ‘ghost’ written.

Overcoming resistance to blogging: Often leaders shy away from blogging because they think it may ‘give away’ their true self. It was a struggle initially to get leaders to understand the benefits of blogging not just to be seen as friendly and approachable but also to be known as personalities or mentors people could look up to. Often I hear the comment that employees know me already, why do I need to blog?

Verbiage and small things that matter: In a post the leader drafted a message on a recent ‘offsite’ where the team ‘had fun’. I had to step back and understand the context. Finally we edited it to make it read more appropriate ‘also had fun’. Though I would have preferred to use the phrase ‘team huddle’ instead of ‘offsite’, we let it be since we wanted to be direct and honest in our communication. During a recession, having an offsite when all funds are scrutinized can be perceived differently by your employees.

Your readers are discerning: One leader had begun his post mentioning ‘I am a facilitator of our induction program’ while he was in fact ‘one of the facilitators’. To readers, the leader would have come across as pompous though he did not mean it that way.

Demonstrate that blogging is easy: Most leaders want to know how the blogs notes evolve. I usually share work in progress drafts and inputs which I provide to enhance the notes. This aids other leaders to begin thinking in a certain direction on how to pen their own posts. I reference external blogs that are well written to stimulate their thinking as well.

Promote the blog often: I highlight the importance of the blog and employee engagement during workshops and team meetings. I try to find visible spots for the blog in the company newsletter and on the intranet. It is a widely recognized channel for interaction today in the organization.

Taking feedback seriously: As soon as we discovered a theme emerging from the comments posted, a discussion between the leadership and the internal communication team led to a concrete action plan. The feedback providers were intimated and the progress shared proactively.

In the long run, we are hoping to reduce e-mail communication and have the blog as a preferred mode of communication.

Have other ideas from your experience on leveraging an internal corporate blog? Interested to hear from you.

_______________________________________________________________________________________

PS: I am proud to announce that Intraskope completed 150 posts since I began blogging in 2006. The blog statistics report 297 comments and over 27500 page views. I would like to thank all my readers for your feedback and encouragement.

Sharepoint wird von Firmen und Organisationen meist nur für interne Benutzer im Intranet genutzt. Mitarbeiter sind dabei auch als Mitglieder im Sharepoint Portal registriert und haben Zugriff auf Inhalte und Funktionen für die sie zugelassen sind. Anfänger machen dabei meist den Fehler dass sie sehr viele Websites und Arbeitsbereiche  anlegen und die Zulassung individuell regeln. In kürzester Zeit entsteht dabei ein Verhau von Sicherheitszonen, deren Organisation den Benutzern kaum mehr vermittelt werden kann. Das führt zu Frust bei den Benutzern auch wenn Benutzer in Sharepoint die Teilnahme zu verschiedenen Websites des Sharepointportals individuell beantragen können. Grundsätzlich sollte man einige wenige Gruppen (< 10) für Benutzer bilden und die Berechtigungen immer an die Gruppen und nicht an einzelne Teilnehmer vergeben.   Es empfiehlt sich ebenfalls die Zahl der Websites möglichst zu begrenzen. Es empfiehlt sich, in einer allgemein zugänglichen Übersichts -/Organisations Websites die Organisation des Sharepoint Portals mit Workspaces, Gruppen und Berechtigungen zu dokumentieren, damit Portalmitglieder wissen wo Informationen zu finden sind und welche Zugangsberechtigung vergeben werden.In Sharepoint kann man auch Berechtigungen u.a. für Listen und Dokumentenbibliotheken indivuell vergeben. Das sollte man aber auf ein absolutes Minimum begrenzen z.B. für Basisdaten, die im gesamten Portal verwendet werden.

Leider gibt es in Sharepoint keine Funktion, die es einem Teilnehmer erlaubt zu prüfen, welchen Gruppen er angehört. Hier hilft nur experimentelle Datenverarbeitung um herauszufinden für welche Bereiche im Portal und für welche Funktion man zugelassen ist. Man kann natürlich auch den Administrator fragen – aber auch für diesen steht keine vernünftige Funktion zur Verfügung und die Begeisterung des Administrators wird sich bei vielen Anfragen wohl in Grenzen halten..

Im Sharepoint ist es sehr einfach möglich, Anonymen Benutzern (im Internet) Zugriff als Leser oder Teilnehmer (kann Daten eingeben) auf Websites zu geben und kann damit die interne Organisation auf Kunden und Partner ausdehnen – das spart wirklich viel Arbeit und Geld wenn die Benutzer wissen wie man damit umgeht. Voraussetzung ist dabei aber immer, dass der Sharepoint Server in einer professinellen Netzwerkumgebung betrieben wird, damit der Zugriff von Externen auf die Firmendaten verhindert wird. Viele kleiner Firmen sind da aber überfordert. Eine recht elegante Lösung hierfür ist es, einen Sharepoint Server bei einem externen Service Provider zu nutzen. Man muss dann zwar die für die Öffentlichkeit oder externe Partner vorgesehene Daten vom internen Sharepoint Server auf den externen Sharepoint Server verschieben, hat dann aber eine hohe Sicherheit, dass interne Daten nicht versehentlich auf dem externen Server landen. Ich empfehle ein ähnliches Vorgehen auch bei Intra/Extra Sharepoint Servern. Mitarbeiter, die für die Freigabe von Daten zuständig sind, bekommen einen zweiten User ID für die externen Workspaces. Damit wird eine versehentliche Freigabe von internen Daten verhindert. Zur Erleichterung der Freigabe kann man in Sharepoint ja einen Workflow einrichten.

Ich halte eine solche recht umständliche Organisation bei Sharepoint für notwendig, da die Sicherheitsstruktur und die Vergabe von Rechten für die Benutzer nicht einsichtig sind und deshalb sehr schnell zu Problemen beim Datenschutz führen. Regelmäßig sollte die Sicherheitsinfrastruktur des Sharepoint Servers aber auch die Berechtigungen der Admistratoren und ihre Aktionen überprüft werden. Sharepoint bietet hierfür eine Reihe von Logging. und Berichtsfunktionen.

Taking a Second Look at Second Life^®

Second Life rolls out Enterprise Beta Product for Corporate Clients

Linden Lab recently announced the creation of their new Second Life Enterprise Beta (SLE), a $55,000 hardware appliance that enterprises can have installed into their data centers within about 30 minutes. The product gives corporate clients the look and feel of working within an immersive environment combined with the security and control a standard intranet provides behind a corporate firewall. Since the product is stand alone and completely disconnect from Second Life’s main grid it provides all of the depth and creativity of working within a Second Life world (or “prim”) without the security concerns; so sensitive information is always protected.

The high price tag (the basic cost doesn’t include any bells and whistles like customized avatars or corporate branding) may have some CFO’s scratching their heads; yet with the continued spike in travel expenses plus wasted hours in the air, the ability to host detail-rich conferences between clients and staff from anywhere around the world from a central Enterprise hub has CEO’s taking a second look at this dynamic, virtual tool.

Conference calls will be replaced by detail-rich, online collaboration where participants can interact via their avatars and use chat or voice to workshare, discuss presentations and team build. SLE comes standard with great features such as Quicktime video streaming, 3 standard collaboration tools and the ability to support 800 concurrent users at any given time.

Companies like me-Interactive^TM, an interactive agency specializing in online development and branding, are working to bring even more customized Enterprise collaborative tools to the standard package. me-Interactive President, Steve Haak, is pleased with SLE’s dynamic design. “The companies we’ve been talking with that want SLE are blown away with what we’re now able to offer. Before the thought of building from scratch in SL was just too much for most of them to consider and it didn’t always make sense if you weren’t selling a product that required heavy brand strategy and marketing. Now they can see the use for SLE to help reduce their internal costs by saving time, money and finding out if it can co-exist with their pre-existing Enterprise resources. It’s also a great stepping stone towards launching brands on Second Life’s main grid”.

Permissible Social Networking?

Until now most corporations have had to lock out access to any form of social networking from work but SLE finally gives companies the chance to capitalize on the inherent nature of it’s employees desire to socialize. Meeting around the “water cooler” will take on new meaning as customized avatars bring employees closer together within SLE’s common areas while allowing departments to interact on a deeper level. SLE allows for a completely customized experience with virtual offices that mimic real life bringing a company’s corporate culture to the forefront. These environments become inviting, micro-cultures where employees truly become a part of company life with diversity and interaction becoming key components.

Companies like Beta Technologies, a Gold Solutions Developer of Second Life content, are working with clients to enrich their SLE experiences by providing branded content as well as virtual on-site SLE Assistants that help new users acclimate to the SLE environment, departments schedule social events and staff organize fundraisers.

Alternatives to SLE’s Steep Price Tag

On November 6th, 2009, Beta Technologies’ Beta Business Park become the first business-oriented Community Gateway providing a unique community for businesses and the people who own, operate, and work at them. This business-to-people (B2P) community offers a different way to use Second Life for companies that can’t afford the jump to SLE. B2P provides a coherent territory dedicated to businesses and their clients, allowing easy connections between people, as well as convenient shared costs of common facilities.

Jeff Bush, in Beta’s New York office, is excited for what both options have to offer. “We understand not every client is an IMB, New Media Consortium or Northrop Grumman so they might not have a budget for the SLE package”. Bush believes that, “..thankfully the Beta Business Park is a great alternative to taking on the entire cost of having your own company Second Life world built from scratch. It also provides an automatic community of like-minded business owners you can learn and draw support from. Second Life is vast, and without the right tools it can be intimidating for new business owners that know there’s a lot to gain from building community and brand recognition here but don’t know where to start. We’re here to make that transition as smooth and painless as possible.”

Cost Benefits

In the end SLE can save medium and large corporations on a few levels from staff travel expenses to retaining key staff. In Leigh Branham’s book The 7 Hidden Reasons Employees Leave, “feeling unrecognized or devalued” ranks at number 5 and it’s been found that employees will often take lower paying jobs if they feel they are being appreciated and respected more at work. A more inclusive experience at work leads to happier employees less likely to jump ship; saving time and money on training new hires. Just those reasons alone make the initial outlay seem like a small price to pay to keep your organization running more smoothly and effectively.

Screen shots courtesy of Beta Technologies

Eptisa estuvo en la quinta edición de la Conferencia Española de Usuarios de Sharepoint, allí presentó sus soluciones de búsqueda empresarial Eptisa Search Solution, y BPOS de Geobúsqueda.

Eptisa mostró su solución de búsqueda empresarial Eptisa Enterprise Search Solution, que combina Sharepoint con la tecnología de búsqueda FAST. En la presentación, que contó con numeroso público, se mostraron casos de éxito en Administración Pública, Medios de Comunicación, Servicios Financieros y Energía.

Otra de las soluciones que se presentaron en la quinta edición de CEUS fueron las soluciones de cloud computing con Microsoft on Line.  La familia de soluciones de Eptisa sobre BPOS, representan  una oportunidad real de ahorro de costes para todo tipo de organizaciones. Durante la conferencia se presento un ejemplo de integración de SharePoint on Line con la plataforma ArcGIS de ESRI.

A continuación puedes conocer más en profundidad nuestra solución de búsqueda empresarial EESS y  BPOS de Geobúsqueda

The changing demographics in the workplace (brain drain) and heighted focus on worker efficiency is bringing the corporate intranet into the spotlight.
From my trusted sources comes a few tales of how companies are breaking down the borders between internal and external communications, along with attaching the ROI to such. Lastly, trends to look out for.

Sun: Realizing the intranet of the future

Known as Project 90/10, Sun is turning over ownership of the intranet to employees (that’s the 90 percent) instead of corporate communications (which will become the 10 percent). The intranet, they say, will become an aggregation point like a Netvibes or iGoogle page on the Web. The borders between internal and external are coming down too: Employees will be able to aggregate external content such as Facebook alongside internal content such as corporate news.

For Sun, it’s all about orienting the intranet toward the employee of the future. “The type of employee we’ll be seeing in five years, and are already seeing a lot of today, will be very familiar with social tools. They will want to get corporate news but also to share and play, to have fun and connect,” says McKenzie. Social media are at the heart of this vision, but where most companies struggle to come up with meaningful measures of ROI, Sun is introducing the Community Equity tool. This tracks both the level of participation and the value of contributions by employees. “It will be a powerful tool for us,” he adds. “For example, as a manager deciding who to promote, I can see who is contributing and participating.
Nissan: Democratizing communication

At Nissan, the intranet is a central hub providing employees with access to the information and tools to do their jobs-from workflow and processes to project management and virtual meetings. The vision for Nissan’s intranet is straightforward: to enable employees to connect and engage in a dialogue. “I think that without the intranet it would be almost impossible to run the organization,” says Simon Sproule, corporate vice president of global communication.

Nissan’s internal social network, N-Square, is bringing fundamental changes to the way of working at Nissan by breaking down hierarchical, functional and regional barriers. Interactions that would not have happened previously-such as dialogue between senior executives and employees, or across functions–are now happening in a way that employees are comfortable with and find convenient.

“In the same way that you may watch the inauguration of Obama on CNN and then go and visit other news sites and blogs to get a different perspective, so internal communications needs to become a trusted brand within the company,” says Sproule. He sees the internal communication brand, N-Com, not as being in competition with the democratized dissemination of information via employee blogs and profiles, but as adding value by providing a timely, relevant and trusted news service.
The Global Intranet Trends for 2010 report is subtitled ‘Towards the workplace web’. This phrase reflects what is happening today in intranets around the world as organizations are positioning the intranet as the entry point into the organization’s ensemble of information, applications, collaboration and communication tools.
More key stakeholders getting involved

The intranet is starting to be “business as usual” and thereby involving more high-level stakeholders in the organization. The ownership model is slowly moving away from the single owner model (usually communication). Forty percent of the organizations do still have this model but another 30 percent have a co-owner model where two or three functions share ownership.

The third model, which is cross-organizational with all major functions and divisions represented, exists in 15 percent. Although used less than the first two models, it is more often found in organizations with mature intranets
Senior management increasing involvement

Approximately one third of the organizations have a high-level intranet Steering Committee. The senior level presence on this body has increased over the last year reaching 60 percent, with middle management and operational management decreasing slightly. This trend has continued since 2007 when the senior level presence was around 35 percent.
The individual voice emerging

There are a number of indicators showing that the employee voice is being given some room in the intranet. Two examples:

“Commenting on official content” such as letting employees publish comments and questions about articles written by management is “in general use” in 20 percent of the organizations. Another 20 percent are testing it or have it “in some parts” of their organization.

Internal social network applications (similar to Facebook or Linkedin) are not often found to be “in general use throughout the organization”. However they are likely to increase as 30 percent of the organizations are currently testing or “using in some parts”.
Social media benefits appearing

Twenty-five to 30 percent of organizations that have already implemented some form of social media have experienced 3 general benefits: increased employee engagement, more effective knowledge sharing, and better-informed employees. Stories “from the front lines” are shared in the report.
Some measurement
A few organizations have begun to measure the impact of social media and although the examples are rare in number, they provide insight on how the pioneers are making social media part of business as usual.
Social media concerns shifting

Concerns are changing as organizations gain experience. Doubts are considerably lower about the relevance of social media to business needs, senior management hesitancy and employees wasting their time. At the same time there is a higher degree of concern about two things: the difficulty of finding information and potential user resistance.
Hype and risks of disillusionment

Organizations in the planning stages for social media usage have very high expectations for benefits. Their expectations are far greater than what the “implementers” have seen so far. There seems to be a potential risk of disappointment.
Intranets in real-time
Technologies such as presence indicators, instant messaging and web conferencing are found more frequently the more mature intranets. Some organizations feel they have reached a level of “optimization” for certain real-time technologies.
Intranets being extended to where the people are

Intranets are leaving the workplace, or rather the workplace is being extended to where the people are. People do not need to be in the office in front of a computer to be able to use the intranet. Home access is possible in over one third of the organizations and smart phone access is just starting.

Some intranets have services for smart phones today, but the vast majority do not. However, twenty-five percent of the organizations in the survey say they are in the planning stages of making the intranet accessible through smart phones and PDAs.
BRANDING your Intranet with BRANDEMiX
All signs are pointing to the intranet as being a critical hub in the dialogue, as opposed to a repository of dated information and downloadable forms. The opportunity for branding and alignment of business strategy with human capital presents a myriad of ways we can make an sustainable impact in 2010.

Lets get planning

ça c’est du titre

J’étais cette semaine aux rencontres internationales des responsables intranet, ça vous le saviez. Ceux qui me suivent sur Twitter (@Raydacteur) savent aussi que j’en ai profité pour tenter une première, ou une deuxième. Bref , j’ai essayé de faire partager ces rencontres au travers d’un ‘livetweet’, dont le nom de code était #riri09.

Vous trouverez ci-dessous ce que ça a donné, un mélange d’informations en direct, de réflexions plus ou moins sensées, et (surtout) des partages avec des collègues twitteurs dans la salle, des amorces de discussion, des débuts de réflexions, qui trouveront, ou pas, leurs prolongations dans la vraie vie (on ne note plus IRL -In real life- depuis le funeste match de foot France IRLande).

Cela vous informera non seulement sur les différentes présentations que nous avons eues, mais aussi sur un usage de Twitter, ou de Yammer, en tant qu’outil de partage temps réel.

Et, si je trouve le temps, je vous ferai un compte rendu de ces journées denses, riches, et inspirantes. En deux mots : Wiki et collaboration ont été les maîtres mots.

Avertissement : sur Twitter les discussions arrivent en ordre antichronologique (les plus récents d’abord), j’ai remis tout ça dans l’ordre chronologique (les plus récents sont en fin de liste).

Real-time results for #riri09

Raydacteur Alors Intranet people, qui vient aux #riri09 la sem prochaine ? (rencontres resp intranet à Paris, France) 

yduron @Raydacteur l’équipe @nextmodernity sera prèsente aux #riri09 la sem prochaine (rencontres resp intranet à Paris, France)

Raydacteur RT @yduron @Raydacteur l’équipe @nextmodernity sera prèsente aux #riri09 la sem prochaine (rencontres resp intranet à Paris, France)

Raydacteur #riri09 Qui sera aux rencontres #intranet les 18 et 19 novembre à Paris ? Moi j’y serai …

Raydacteur #riri09 RT VinceBerthelot La rencontre internationale des responsables intranet du 18 et 19 propose un programme alléchant très orienté 2.0

flair RT @Nextmodernity Suivre la Rencontre internationale des responsables intranet : hashtag #riri09

Raydacteur Vais essayer de liverweeter les rencontres #intranet Suivez le tag #riri09 !

arayrole RT @flair: RT @Nextmodernity Suivre la Rencontre internationale des responsables intranet : hashtag #riri09

arayrole @flair c’est ou exactement les #riri09 ? Un salon, des conférences ?

Raydacteur http://twitpic.com/pyoby – #riri09 in da place. Jane se concentre …

flair @arayroleRT Automobile club de Paris : programe pdf ici http://j.mp/pjCLt #riri09

Raydacteur #riri09 alors nous ne sommes que deux sur Twitter à y assister, @flair et moi ? Personne d’autre ? La salle est bien pleine pourtant.

flair @Raydacteur il y a aussi @melanierai et @richardcollin mais il sont encore sur le stand @Nextmodernity #riri09

Raydacteur #riri09 ça commence !

Raydacteur #riri09 intro de JaneMcConnell 5 grandes tendances intranet ( dont le real time intranet) Voir son étude.

arayrole @philippepinault @flair merci. Beau plateau d’intervenants. Vais vous suivre sur Twitter #riri09

Raydacteur #riri09 pres d’Airbus. 66000 utilisateurs ! Nom: Airbus people.

fabienvacheret RT @arayrole: RT @flair: Suivre la Rencontre internationale des responsables intranet : hashtag #riri09

fabienvacheret @Raydacteur on more in #riri09 from web escape agents

flair RT @Nextmodernity est partenaire de la Rencontre internationale des responsables intranet (le 18 et 19/11) http://j.mp/pjCLt #riri09

Raydacteur #riri09 pres Credit Agricole international retail banking. Comment rendre l’intranet vraiment opérationnel

Raydacteur #riri09 OMG they all speak english ! Let’s switch language !

fabienvacheret @Raydacteur #riri09 apres l’anglais, le quebequois Raydacteur #riri09 Pres Ordre des ingénieurs du Québec. Très sympa l’accent Canadien #intranetcool

Raydacteur #riri09 ouvrir intranet/extranet/Internet ensemble. Tt a fait ok! Mais population très différente.

webquebec #riri09 Pres Ordre des ingénieurs du Québec. Très sympa l’accent Canadien #intranetcool: #riri09 Pre.. http://bit.ly/EMMcB #quebec

flair Ordre des ingenieurs de Quebec : transformer l’intranet ‘à la grace de Dieu’ en outil formidable.. 100% de branchés. #riri09

Raydacteur #riri09 Alain Mongrain fait un bon show. #tabernacle

bduperrin RT @flair: Ordre des ingenieurs de Quebec : transformer l’intranet ‘à la grace de Dieu’ en outil formidable.. 100% de branchés.

flair Alain mongrain : fuir les navigation complexes et le royaume du Pdf. en s’appuyant sur la reactivitè des wiki #riri09

Raydacteur #riri09 près SystemeU : la personalisation de l’#intranet Raydacteur #riri09 les wikis sont (enfin) arrivés à être perçus comme des outils fondamentaux des intranets. Mais ils ne servent pas à tout ni à tous

Raydacteur #riri09 intranet= poste de travail unique et personalisé.

Raydacteur #riri09 oh punaise, l’intranet de SystemeU est aussi personalisé que le notre. Sauf que ce sont les magasins qui gèrent les droits.

flair #riri09 Christelle humski , system u : 250 publicateurs, 60 à 100 publications par jour sur l intranet

flair #riri09 C. Humski system U: la personnalisation un defi technique pour les performances de l’ #intranet

Raydacteur #riri09 comment ça le fin fond de la Bretagne ? #vexé

flair #riri09 Le web2.0 bp d’outils et d’idees mais comment placer cela dans l’intranet operationnel.. La technique nous semble un peu en

flair #riri09 c. Humski : pb principal: comment moderer , répondre aux remontées des 15 000 utilisateurs..

Raydacteur #riri09 question : la personnalisation d’un intranet est elle antagoniste avec la notion de collaboration/web 2

VinceBerthelot RT @flair #riri09 Le web2.0 bp d’outils et d’idees mais comt placer cela dans l’intranet La technique nous semble un peu en avance

bduperrin RT @Nextmodernity: 97,2% des utilisateurs de l’intranet de Système U satisfaits de leur portail. l’effet de la personnalisation ? #riri09

Raydacteur #riri09 pres AlcatelLucent: donner les clés du 2.0 en entreprise. Beau programme

flair #riri09 alcatel lucent: de “company news” à “employee corner” ..

flair #riri09 alcatel : on a vu des messages de la direction générale qui n ont pas eu la moyenne.. C est aussi une manière de credibiliser

flair #riri09 j p Chapon, alcatel : réfléchir besoin, usages, avant de se jeter sur les outils 2.0 #usages20

flair #riri09 Alcatel , les dangers” trop de 2.0 tue le 2.0″. : shadow It, pas de solution de geek, faire avec les héritages..

flair RT @Nextmodernity Réduire le fossé entre l’avant-garde 2.0 et l’ensemble des salariés: projet Café Wiki par Alcatel Lucent #riri09

NewsGeeks RT @flair #riri09 Alcatel , les dangers” trop de 2.0 tue le 2.0″. : shadow It, pas de solution de geek, faire avec les héritages..

flair #riri09 – que faites-vous des commentaires? j.p Chapon: “ils sont là tout simplement ” A chacun d’aller les voir ou d y répondre..

twirus_fr #riri09 is popular. We would like to know what it means. Simply tweet:#define #fr #riri09 = description here

Nykau @Raydacteur dans quel contexte ont-ils parlé du “fin fond de la Bretagne” #bzh #riri09

Raydacteur #riri09 voilà l’accès twitter refonctionne en cours l’intranet Sncf 1 an après

Raydacteur #define #fr #riri09 = rencontres internationales des responsables intranet 2009

Raydacteur #riri09 SNCF “intranet: on pousse les wagonnets” #normal #jargon

Raydacteur Done RT @twirus_fr #riri09 is popular. We would like to know what it means. Simply tweet:#define #fr #riri09 = description here

flair RT @Nextmodernity #riri09 La sncf : Comment déployer un intranet contributif et participatif pour faciliter le partage de l’information?

Raydacteur #riri09 intranet Sncf : Télé SNCF , des vidéos.

flair #riri09 SNCF: le video show de “martha ferrier” sur l ‘intranet pour toucher et initier les utilisateurs

Raydacteur #riri09 peu de succès des pages perso ‘ma page’ a la Netvibes. Pourquoi ? 1. Pas de flux 2. Pas d’interêt ?

Raydacteur #riri09 Sncf une plateforme (#jargon) d’échanges séparée de l’intranet. Hum. Les gens parlent entre eux.

flair #riri09 bizarre cette idée de séparer netmnt de l’intranet la plateforme virtuelle d’échange entre collaborateurs anonymisés sous pseudo..

Twirus_ Thx @Raydacteur. Your definition of #riri09 for language #fr has been spotted.

Raydacteur #riri09 Sncf tchats réguliers des salariés avec le management. Les questions sont filtrées je pense (erreur?)

Raydacteur #riri09 nvlle près : Air Liquide. Projet WIKIM.

flair #riri09 frederic Philippe km manager air liquide : aujourd’hui chercher une information= chercher un doc= chercher la personne

Raydacteur #riri09 air liquide : sortir de la logique document . Aller vers le contenu via un wiki. On arrive au sémantique ?

Raydacteur #riri09 pas de sémantique, mais un wiki de miens au dessus de la ged tradi par fichiers. Air Liquide.

fabienvacheret #riri09 ça semble super pratique à l’usage le wikim d’air liquide, mais sacrément contraignant à alimenter !

Raydacteur #riri09 air liquide: importance des liens explicites (contenus) et implicites ( réseaux de personnes)

bduperrin RT @flair: #riri09 frederic Philippe km manager air liquide : aujourd’hui chercher une information= chercher un doc= chercher la personne

Raydacteur #riri09 and now: Optic 2000 #johnnyinside?

Raydacteur #riri09 tiens du Websphere+lotusDomino … ça faisait longtemps

Raydacteur #riri09 ah voilà: Johnny est dans le bandeau de ttes les pages de l’intranet Optic2000

Raydacteur #riri09 mais ils ns font une demo de Websphere ? #fail aah laissez les informaticiens faire la près et c’est le drame !

Raydacteur #riri09 demo formulaire Optic2000. Question “aimez vous Johnny?”. #haha

Raydacteur #riri09 #intranet Legrand. Webcasts, tv, e-seminaires

flair RT @Raydacteur #riri09 mais ils ns font une demo de Websphere ? #fail aah laissez les informaticiens faire la près et c’est le drame !

Raydacteur #riri09 Legrand: belle plateforme de vidéo. Ils ont les moyens . DialegTV en avantpremière.

Raydacteur #riri09 capitalisation connaissance. Des personnes qui ne veulent pas écrire vont détailler ss pb leur expertise en vidéo.

flair #riri09 c happy hour : questions finales de la 1er journée : comment depasser les blocages liés au changement des modes de management?

Raydacteur #riri09 après avoir bousculé l’informatique, les intranets bousculent les directions de la communication.

flair #riri09 on trouve les vraies limites du web 2.0 au niveau du middle management .

Raydacteur #riri09 et l’intranet bouscule le management. Il est bien pénible cet intranet

Raydacteur #riri09 la communication devrait passer du rôle de faiseur au rôle de facilitateur. #entreprise2.0

flair #riri09 à la manière de @Raydacteur : l’intranet s’occupe de faciliter le travail et la connaissance des gens, il est bien pénible cet … .

flair Ma synthèse de cette riche journée de témoignages #riri09 : L’essentiel est sans cesse menacé par l’insignifiant disait René char, je crois

pmeance @Raydacteur bonne soirée à toi et merci pour tes live

fabienvacheret RT @flair: Ma synthèse de cette riche journée [...] #riri09 :L’essentiel est sans cesse menacé par l’insignifiant disait René char, je crois

yduron C’est parti pour la 2ème journée du #riri09 à l’automobile club http://pic.gd/75934b

Raydacteur #riri09 En route pour une deuxième journée !

marcfouchecour #riri09 2e journée des rencontres internationales des responsables Intranet, c’est parti !

Raydacteur #riri09 1ère pres de la journée: Ministères Ecologie et Agriculture. Portail intranet et travail collaboratif.

Raydacteur #riri09 intranets collab ds les Ministères: changer les habitudes de rédaction(simplicité, etc). Bonne nouvelle.

Raydacteur #riri09 nouveaux ministères. Regroupement intranet/Internet/collaboratif

Raydacteur #riri09 utilisation de wiki. Décidément c’est l’outil de l’année !

Raydacteur #riri09 le collaboratif est une histoire d’animation et d’organisation humaine, pas d’outils qui sont aujourd’hui matures.

pplambert RT @Raydacteur: #riri09 le collaboratif est une histoire d’animation et d’organisation humaine, pas d’outils qui sont aujourd’hui matures.

Raydacteur #riri09 prezo from Neil Morgan, collaboration manager & intranet mgr from WWF

yduron WWF : quels problèmes essayons nous de résoudre ? Ça commence bien, mais on arrive un peu vite a une liste d’outils utilisés

flair rt @marcfouchecour #riri09 l’animateur (nouveau métier?) est d’abord un animé. 1ère qualité, l’écoute.

flair #riri09 le collaboratif est une histoire d’animation et d’organisation humaine, pas d’outils qui sont aujourd’hui matures. (via @Raydacteur)

yduron WWF : une large utilisation de Google apps #riri09

flair @Nextmodernity #riri09 WWF utilise Google sites en tant que Wiki -Combien sont-ils à éditer ensemble les Google sites?

Raydacteur #riri09 impressive google apps intranet integration at WWF cevinfr #riri09 wwf avec google efficacité “real time “

yduron WWF : Google sites for virtual team wirkspaces and projects #riri09

Raydacteur +1 RT @yduron WWF : quels problèmes essayons nous de résoudre ? on arrive un peu vite a une liste d’outils utilisés #riri09

Raydacteur #riri09 wwf 1ère pres où les outils entreprise sont en avance sur les usages privés des utilisateurs. Effet Google ?

cevinfr #riri09 wwf culture of openness share early and share often

yduron WWF : You will make mistakes, experience recquire, can’t force it on the users, think about who really need it ? #riri09

flair RT @Raydacteur: #riri09 wwf 1ère pres où les outils entreprise sont en avance sur les usages privés des utilisateurs. Effet Google ?

marcfouchecour #riri09 Google docs est le pied dans la porte des applis collaboratives car l’utilisateur comprend immédiatement sa valeur ajoutée

FlorianSeeMy RT @marcfouchecour: #riri09 Google docs est le pied dans la porte des applis collaboratives car l’utilisateur comprend sa valeur ajoutée Raydacteur #riri09 maintenant Pernod Ricard: bonnes pratiques intranet métier . #apéro ?

marcfouchecour #riri09 sondage dans la salle : 1 seule entreprise utilise Google Apps (en pilote)

marcfouchecour #riri09 Pernod Ricard : “notre Intranet n’est pas un outil du quotidien.” eheh, le pb est bien là

VinceBerthelot RT @marcfouchecour: #riri09 Pernod Ricard : “notre Intranet n’est pas un outil du quotidien.” eheh, le pb est bien là

VinceBerthelot @marcfouchecour #riri09 Pernod Ricard : “notre Intranet n’est pas un outil du quotidien.” Ah le petit jaune c’est une culture du viral ?

Raydacteur #riri09 resp intranet chez Pernod Ricard, ça donne envie 1 day ago from Twitterrific

Raydacteur #riri09 pres du resp des Intranets documentaires métier et collaboratifs d’ AXA

yduron AXA intranet documentaire métiers et collaboratif. Piloté par sponsor métier et comité éditorial. Espaces collaboratifs sous MOSS #riri09

netmee Nouveau favori : 8ème édition RENCONTRE INTERNATIONALE DES RESPONSABLES INTRANET #yam #in #riri09 http://bit.ly/3hO1oS

marcfouchecour #riri09 AXA Centre de compétence : “la co-construction a l’echelle de 20 000 personnes, c’est difficile”.

marcfouchecour #riri09 AXA Arnaud Bouteloup pose les vrais pb e.g. “les coûts d’animation sont élevés et svt cachés

yduron AXA : Le premier niveau de collaboration chez nous c’est les process, le workflow. #riri09 1 day ago from

marcfouchecour #riri09 AXA sur Sharepoint “bcp de fonctionnalités mais toutes en-dessous de la ligne de flottaison” rires ds la salle.

flair >euh en dehors de @nextmodernity ? #riri09 sondage dans la salle : 1 seule entreprise utilise Google Apps (en pilote) (via @marcfouchecour)

bduperrin RT @yduron: AXA : Le premier niveau de collaboration chez nous c’est les process, le workflow. #riri09

bduperrin RT @marcfouchecour: #riri09 AXA Arnaud Bouteloup pose les vrais pb e.g. “les coûts d’animation sont élevés et svt cachés

yduron Axa MOSS ? “c’est vrai c’est plus facile pour ton gosse avec Facebook, mais la on est au boulot et la DSI…” #riri09

marcfouchecour #riri09 AXA “ergonomie Sharepoint – que 1.0 mais il est important de faire avec les outils qu’on a”. Really? Waiting for SP2010?

netmee RT: @marcfouchecour: #riri09 AXA Arnaud Bouteloup [...] “les coûts d’animation sont élevés et svt cachés.” #idee?

marcfouchecour #riri09 AXA déjeuner au Buddha bar. Zen… 1 day ago from Twitterrific

yduron #riri09 pause zen http://pic.gd/13e076 1 day ago from Twittelator

dguillocheau Si vrai RT @yduron: Axa MOSS ? “c’est vrai c’est plus facile pour ton gosse avec Facebook, mais la on est au boulot et la DSI…” #riri09

eniope RT @marcfouchecour: #riri09 Pernod Ricard : “notre Intranet n’est pas un outil du quotidien.” eheh, le pb est bien là

eniope RT @marcfouchecour: #riri09 AXA Arnaud Bouteloup pose les vrais pb e.g. “les coûts d’animation sont élevés et svt cachés.”

Raydacteur #riri09 Commission Europeenne Intranet et KM

AlxsBlndn RT @marcfouchecour: #riri09 AXA sur Sharepoint “bcp de fonctionnalités mais toutes en-dessous de la ligne de flottaison” rires ds la salle

AlxsBlndn RT @marcfouchecour: #riri09 AXA “ergonomie Sharepoint – que 1.0 mais il est important de faire avec les outils qu’on a”. Really? Waiting ..

marcfouchecour #riri09 Commission Europ. : étonnant comme les resp. Intranet sont résignés à avoir des outils lourds, chers, cplxes & anti-ergo 1 day ago

flair @marcfouchecour #riri09 ben, c’est le petit dernier de l’outil recommandé par mon ancien DSI que lui avait recommandé son ancien DSI que…

Raydacteur #riri09 commission européenne, encore un wiki cité parmi les outils qui marchent vraiment.

Raydacteur #riri09 pres de Dassault Systèmes à venir, suite de l’année dernière.

yduron European commission: Comment gérez-vous le multilinguisme ? Il est obligatoire de parler 3 langues dont anglais et FR. Simple ! #riri09

flair @Raydacteur #riri09 pour mon info c’est quoi la techno du wiki ?

yduron RT @Raydacteur #riri09 commission européenne, encore un wiki cité parmi les outils qui marchent vraiment.

XWiki Yes ! RT @yduron: RT @Raydacteur #riri09 commission européenne, encore un wiki cité parmi les outils qui marchent vraiment.

eogez RT @yduron: RT @Raydacteur #riri09 commission européenne, encore un wiki cité parmi les outils qui marchent vraiment.

eogez Veux bien la réponse aussi RT @flair: @Raydacteur #riri09 pour mon info c’est quoi la techno du wiki ?

yduron Dassault system superbe intranet basé sur l’image et la vidéo. Mais pas de son dans la salle. Une limite ? #riri09

Raydacteur #riri09 parmi les outils intranet plusieurs fois cités par les intervenants: un “YouTube interne” 1 day ago from Twitterrific

yduron Jai entendu Confluence RT @eogez Veux bien la réponse aussi RT @flair: @Raydacteur #riri09 pour mon info c’est quoi la techno du wiki ?

marcfouchecour #riri09 Présentation de l’intranet de Dassault Systèmes par Tarik Lebtahi. Du web 2.+ pour 8 000 personnes

marcfouchecour #riri09 @eogez @flair @Raydacteur c’est bien Confluence

marcfouchecour #riri09 Intranet DS3 : un self service d’outils tous interconnectés

yduron Dassault : Très beaux schémas fonctionnels. outils adaptés aux besoins de chacun. Portail d’accès aux communautés, fil d’actualité

marcfouchecour #riri09 intranet DS3 “+ que la collection d’outils web 2.0, c’est la TRANSFORMATION qu’ils engendrent qui font la richesse de l’Intranet”

marcfouchecour #riri09 DS3 co-construction avec les users dès la 1ère brique du projet (blog), avec nvlles fonctionnalités toutes ls 3 semaines

yduron DS: retours utilisateurs tout au long du projet. Tout a été conçus mode communautaire. Évolution et appropriation progressive. #riri09

marcfouchecour #riri09 Intranet DS3 Présentation très agréable alternant live et vidéo : s’en inspirer ?

yduron Intranet 2.0 Dassault System: avec en plus le son, l’immersion 3D, l’accès mobile iPhone … ça le fait ! Certains doivent baver #riri09

yduron Dassault S : Transition ancien intranet vers nouvel intranet 2.0 ? Il n’y en a pas véritable rupture ! Lintranet 1.0 est mort. #riri09

Raydacteur #riri09 DS il n’y a plus que des communautés. Exit l’intranet 1.0

Raydacteur #riri09 cette année encore, Dassault Systemes casse la baraque.

yduron DS : quels moyens pour réussir ce rêve ? équipe transverse de talents. 1an et demi. Gros travail sur le design et l’homogénéité #riri09

yduron Impressionnant oui ! RT @Raydacteur #riri09 cette année encore, Dassault Systemes casse la baraque.

yduron Dassault systemes Question dans la salle. Ça pourrait marcher aussi chez nous ? Reponse : oui #riri09

cevinfr #riri09 chez dassault système c’est le paradis (musique genre bisounours)

flair cf les pc sans carte son…>Dassault Syst superbe intranet basé image et vidéo. Ms pas de son ds la salle. Une limite? #riri09 (RT@yduron)

flair J’aime ça : RT @marcfouchecour #riri09 DS3 co-construction avec users dès la 1ère brique du projet et nvlles fonctionnalités ttes ls 3 sem

flair >des stats d’usages? TR @yduron Intr 2.0 Dassault Syst:le son, l’immersion 3D, accès iPhone… ça le fait! Certains doivent baver

flair #riri09 DS il n’y a plus que des communautés. Exit l’intranet 1.0 (via @Raydacteur)

flair Au dela de vrai parti pris 2.0 , y a des moyens qd mm la non ? @yduron Ça pourrait marcher aussi chez nous ? Reponse:oui #riri09 )

yduron Pas loin de 100% je pense… RT @flair >des stats d’usages? TR @yduron Intr 2.0 Dassault Syst #riri09

Raydacteur #riri09 le KM chez Vallourec. Ce sera la dernière pour moi, j’ai un avion a prendre. Tant pis pour la table ronde finale

marcfouchecour #riri09 prétexte à ne pas passer au 2.0 : ns sommes des industriels ou: ns sommes sérieux (sic). Mais Lockheed Martin aussi est sérieux! 1 day ago from Twitterrific

flair #riri09 @marcfouchecour l’intranet 2.0 est une chose bp trop sérieuse pour la laisser entre les mains des gens “sérieux”…

marcfouchecour #riri09 Vallourec KM=4 objectifs + 12 (gros) projets + calcul ROI. 1 stratégie top-down ne peut jamais déboucher sur un projet 2.0

flair #riri09 : Dernière Table ronde de la journée et de la rencontre intranet : EDF, BNP Paribas et IBM sont de la partie (via @Nextmodernity)

marcfouchecour #riri09 BNP l’intranet est un outil de travail. Information = ce qui n’est pas transactionnel.

yduron BNP Paribas: commentaires et chat anonymes a la demande du service juridique. #riri09

marcfouchecour #riri09 BNP comment : user non identifé ; les auteurs n’autorisent pas svt les commentaires ; le chat est modéré. Bref, “on reste couvert”

marcfouchecour #riri09 IBM en interne. TAP : technology adoption program pour permettre à 400k employés d’essayer de nouveaux outils

flair @marcfouchecour #riri09 ” information = ce qui n’est pas transactionnel” > est-ce si simple ??

marcfouchecour @flair #riri09 ” information = ce qui n’est pas transactionnel” : ce n’est pas moi qui le dit

marcfouchecour RT @flair #riri09 excellent! : l’intranet 2.0 est une chose bp trop sérieuse pour la laisser entre les mains des gens “sérieux”…

PS : ce qui est ci-dessus est tout bêtement le résultat de la recherche de #riri09 dans Twitter , duquel j’ai supprimé quelques entrées inappropriées.

“Consultando meus arquivos, encontrei esta mensagem falando sobre comportamento familiar, que escrevi em 2004, para um de meus professores de informática. Fiz algumas adaptações para torná-la impessoal. Alguns termos já estão superados por programas mais atuais, mas creio ser interessante publicar este texto, pois poderá abençoar outras vidas também.”

Temos presenciado muitas pessoas transmitirem um semblante de alegria, porém, interiormente, estão vivenciando uma situação bastante delicada na questão familiar; muitos estão desnorteados, sem rumo e até mesmo sem saber que caminho tomar.

No princípio daquele curso para facilitar o aprendizado dos termos técnicos de hardware, foi feita uma comparação do nosso corpo como sendo a placa mãe e nosso cérebro a CPU. Assim, entendemos que somos seres, criados de uma forma muito especial, pois não existe no mundo inteiro dois seres humanos iguais. Por conta disso, precisamos processar nossos relacionamentos sociais de forma interativa, trocando arquivos de todos os tipos de extensões.

Podemos considerar que essa interatividade entre nós, seres humanos, feita de forma consciente ou até mesmo inconsciente, quando em família, seria uma LAN, no meio social no qual estamos inseridos, uma Intranet; já com a população global, uma Internet.

Nessas conexões ininterruptas acabamos nos tornando vulneráveis, porque somos frequentemente bombardeados por vírus cada vez mais sofisticados. Existem alguns ambientes de trabalho bastante propícios para a invasão de HACKERS, com os vírus SMART, interessados principalmente em apenas infectar os menos avisados e consequentemente suas LANs (família). Quando atingem seus objetivos, apenas se vangloriam com isso.

Aqueles que trabalham mais diretamente na área de informática, podem compreender melhor do que eu, sobre a mutabilidade desse tipo de vírus que, uma vez dentro do nosso corpo, acabam comprometendo nossa personalidade, nossa auto-estima e até mesmo nosso senso de humor.

Quando nos damos conta de que já fomos infectados, a maior angustia que enfrentamos é a impossibilidade de nos desconectarmos da rede, para evitar que os computadores da nossa LAN também sejam contaminados. Além disso, ainda temos que manter nosso GABINETE MENTOR(corpo) com uma aparência agradável, até que encontremos a vacina correspondente para exterminar completamente o tal vírus; isto sem que alguém venha perceber que, o que ocorreu, tenha sido por displicência nossa.

Enquanto isso, lentamente, vamos perdendo a vontade de viver, nos isolando de tudo e de todos, e acabamos apenas cumprindo nossas obrigações profissionais. Não porque elas nos promovam alguma satisfação, mas sim porque são imprescindíveis para nossa sobrevivência.

Acabamos esquecendo de nós mesmos, nos anulamos e passamos a viver apenas de aparências para agradar aos outros; tudo isso por falta de tempo para fazermos uma frequente manutenção em nosso HD. Se não fizermos, pelo menos semanalmente um SCANDISK e uma DESFRAGMENTAÇÃO em nosso drive C:, estaremos diminuindo nosso tempo de vida útil.

Surgem várias interrogações… “quando fazer essa manutenção?”… não temos tempo para isso; “quem faria essa manutenção?”.. nós mesmos não seríamos as pessoas indicadas, principalmente se já estivermos infectados. A única solução seria podermos contar com um  Administrador; sim, esse seria o caminho mais sensato: nos colocarmos à disposição de alguém que fosse de nossa extrema confiança para fazer constantemente essa manutenção dentro de nossas vidas e de nossas LANs.

Quem, melhor do que Aquele que nos criou, para ser o Administrador da nossa LAN? Com certeza Ele abrirá nosso Gabinete Mentor com muito cuidado e, por conhecer a senha de todos os componentes internos, poderá acessar e fazer uma varredura completa: exterminar os vírus, corrigir os erros e restaurar os arquivos originais de nossa personalidade; feito isso, tudo voltará a funcionar perfeitamente, e nossos relacionamentos dentro de nossa LAN poderão ser mais abertos.

“… entreteceste-me no ventre de minha mãe. Eu te louvarei, porque de um modo terrível, e tão maravilhoso fui formado; maravilhosas são as tuas obras, e a minha alma o sabe muito bem. Os meus ossos não foram encobertos, quando no oculto fui formado, e entretecido como nas profundezas da terra. Os teus olhos viram meu corpo ainda informe, e no teu livro todas estas coisas foram escritas; as quais iam sendo dia a dia formadas, quando nem ainda uma delas havia”. (Salmo, 139:13-16)

Será que esse Administrador nos criaria de uma forma tão complexa e especial, nos conectaria a uma LAN e também a uma rede mundial, sem qualquer objetivo mais sublime?!!! Será que Ele sendo conhecedor dessa senha de acesso para nos inicializar todas as manhãs quando acordamos, ficaria apenas assistindo impassivelmente nossos sofrimentos e desilusões, até chegarmos a uma pane total, onde a única solução seria a troca do nosso HD?!!!

Quando começamos a raciocinar sobre nossa situação, chegamos até a pensar: como Ele poderá restaurar nossa personalidade original? Será que esse Administrador que nos criou, se lembrou de fazer um BACKUP de todos os arquivos que foram sendo registrados em nossa CPU? Mesmo aqueles recebidos ao longo de nossas vidas, aqueles de extensão “.pps”, que teimavam em nos fazer vizualisá-los do começo ao fim, mas que sempre nos davam um novo ânimo para que continuássemos conectados à rede?

Se você estiver enfrentando uma situação como esta, saiba que é o momento de parar e refletir, quando é que o primeiro vírus contaminou sua vida e acabou deixando marcas de mágoas, ressentimentos, tristezas, desespero e até mesmo solidão.

Fale com o Administrador que te criou e permita que Ele faça, a partir de então, manutenções periódicas em você. Com certeza Ele irá restaurar sua personalidade original e exterminará todos os vírus que te infectaram, para que você possa ser novamente conectado, de forma sadia à sua rede local. Ele também exterminará o sentimento de culpa que possa estar te corroendo, devido à consciência de estar infectado sem poder se desconectar de sua LAN.

Você pode até ter chegado a pensar que não haveria mais restauração para o seu caso. Mas eu te aconselho que você pergunte para seu Administrador, pois ninguém melhor do que Ele, para lhe dizer a verdade, seja ela qual for.

“Aquele que fez o ouvido, não ouvirá? E o que formou o olho, não verá? E o que dá ao homem o conhecimento, não saberá?” (Salmo, 94:9-10).

Coloque-se à disposição do Administrador de nossas vidas, o Deus Criador e pare de fugir de você mesmo; levante a cabeça e lembre-se sempre, que você também foi criado de forma especial, para proporcionar grandes benefícios à rede que já estava constituída quando você chegou a este mundo.

Fale com seu Administrador. Depois de restaurá-lo, Ele te indicará se o melhor caminho é você se reconectar à sua LAN ou ser conectado a uma nova LAN. Seguindo suas orientações, creio que tudo será resolvido pacificamente. Lembre-se de que nenhum ser humano consegue viver desconectado da sociedade, pois foi para isso que fomos criados; para trocarmos arquivos sadios, e juntos, construirmos um mundo melhor.

“Busquei ao Senhor e Ele me respondeu; livrou-me de todos os meus temores. Clamou este pobre, e o Senhor o ouviu e o salvou de todas as suas angústias. O anjo se Senhor acampa-se ao redor dos que O temem e os livra. Muitas são as aflições dos justos, mas o Senhor o livra de todas.” (Salmo 34:4, 6-7, 19)

“Os passos de um homem bom são confirmados pelo Senhor, e ele deleita-se no seu caminho. Ainda que caia não ficará prostrado, pois o Senhor o sustem com a sua mão. Nota o homem sincero, e considera o que é reto, porque o futuro desse homem será de paz.” (Salmo 37:23-24, 37)

Reserve um tempo para ler a Bíblia Sagrada diariamente; com certeza sua vida mudará. Porque sendo a Palavra do nosso Administrador, como água purificadora, limpará completamente o seu interior.

Em 2004 por Sonia Valerio da Costa

Postado aqui em 21/11/2009

A Eletrobrás recebeu dois troféus na edição de 2009 do Prêmio Intranet Portal. A empresa foi a vencedora nas categorias “Conteúdo” e “Grand Prix – Empresa Pública/Terceiro Setor”. Promovido pelo Instituto Intranet Portal e pelo Senac-SP, nos dias 12 e 13 de novembro, no Centro de Convenções do Centro Universitário Senac (campus Santo Amaro), em São Paulo, o evento de premiação, um dos mais importantes da área no mundo corporativo brasileiro, tem o objetivo de disseminar boas práticas de gestão de intranet e portais corporativos,

A entrega dos troféus foi realizada na quinta-feira (12). Após a cerimônia de premiação, a Eletrobrás apresentou o estudo de caso detalhado sobre a sua intranet (foto), desenvolvida em parceria pelo Departamento de Tecnologia da Informação e pela Assessoria de Comunicação.

Na sexta-feira (13), no segundo dia do evento, a Eletrobrás fez uma apresentação focada no conteúdo e na gestão de informação da sua intranet. Os demais vencedores do prêmio foram o banco Itaú (na categoria “Integração em TI”) e a empresa de prestação de serviços de consultoria e soluções tecnológicas Documentar (nas categorias “Colaboração” e “Grand Prix – Empresa Privada”).

Segundo o presidente do Instituto Intranet Portal, Ricardo Saldanha, em 2009 a premiação teve um acréscimo de 50% no número de empresas participantes. “Estamos muito satisfeitos com os resultados desta edição. Em relação ao ano passado, houve melhora na média das notas em todos os quesitos, o que mostra um amadurecimento do mercado”, analisou Saldanha.

Fonte: Eletrobrás

Has anyone seen the new free accessibility tool on the WAVE site?  I thought you might be interested in knowing there is a simple to use and visual tool out there compared with other tools that tend to be a bit ‘techie’ in their results.

WAVE is a free web accessibility evaluation tool provided by WebAIM. It is used to aid people in the web accessibility evaluation process.  Rather than providing a complex technical report, WAVE shows the original web page with embedded icons and indicators that reveal the accessibility of that page.

Even better from an intranet perspective, the WAVE Firefox toolbar allows you to evaluate web pages directly within your browser.  Because no information is sent to the WAVE servers, the toolbar allows you to evaluate password protected, secure, or otherwise sensitive web content.  The WAVE toolbar evaluates content as it is rendered within Firefox.  This allows dynamically created, modified, or scripted content to be evaluated in real time.

So much of what we read as employees follows a standard format and includes stock phrases and meaningless jargon. We build up a similar level of immunity to this kind of content as we do to web adverts. Our eyes skim across it without taking in any of the meaning – assuming there is some meaning behind it in the first place.

I recently had to send out a request to fellow employees to fill in our twice-yearly customer satisfaction survey. I started writing the standard invite text and then stopped and decided to rip it up and start again. I wondered how I could make this stand out for people and carry some meaning. So I started again … below is what I sent out.

Amazingly, I had a number of people e-mail me back saying what a pleasure it was to receive this e-mail and how it made their day. The response rate to the survey itself was nearly 40% … staggeringly high for internal surveys of this nature.

As communicators, we all know that we could write in a more engaging style and take that little bit longer to think about how the stuff we send out will be received … the problem is, we rarely do anything about it. From now on … I will …

———————————————————————————————–

I could say: “Your feedback is valuable to us …”; or start by saying something like: “In a bid for continuous improvement … ”; but I’m guessing you’ve heard this stuff so often before it’s become pretty meaningless … so, although these things are true, I won’t bore you by repeating them again.

Instead, I’ll just say that we – the ecomms channels team that is – are trying really hard to support you and would like to invite you to help us to do that even more effectively by filling in our short customer survey. I’m afraid you won’t be entered into a prize draw for a once-in-a-lifetime holiday – let’s face it, you wouldn’t win it anyway – but you might just help us make your life that little bit easier in the future.

Go on … you know it makes sense … please fill in our survey – it’ll only take you about 10 minutes.

Thanks very much.

Kind regards,
Richard

Allez il faut bien un premier post pour lancer ce nouveau blog, et oui encore un vous allez me dire! Ici, je vais me concentrer sur des retours concrets de déploiements en Entreprise. Pour ceux qui vivent actuellement ce même changement dans leur organisation, j’attends vos feedbacks avec impatience! Ce que vous allez trouver ci-dessous est une représentation très macro de l’adhésion de 2000 créatifs internes à un forum lancé en 2007. Vos équipes support IT ou KM doivent se concentrer sur ces différents aspects pour mesurer les premiers signes de collaboration 2.0 auprès de vos employés. Soyez proches de vos communautés, rien ne démarre avec un système à lui seul.

La première partie du graphique représente les bases indispensables qui doivent fonctionner pour tous les métiers qui y participent. Inutile de passer à une vision sociale si vos gens ne sont pas passés en mode lecture/réaction avec le coeur de votre outil. Pour passer véritablement au deuxième segment, il vous faudra du community management (15% de mon temps actuellement) pour booster votre levier social et ainsi se comporter comme vecteur d’une communication “many-to-many“. Les mandats de cette ressource se concentrent sur la facilitation à établir des connexions entre employés et à ne JAMAIS laisser un message sans réponse. Les actions à prendre au sein d’un processus d’affaires interviendront dans un second temps, lorsque que la communauté sera autonome et non pilotée!

Si la phase 1 est bien consolidée, vous atteindrez un 20 à 30% d’augmentation en terme de collaboration, sans aucune communication – laissez le charme et le buzz agir. On laisse trop souvent le forum de côté, alors que c’est la véritable première pierre à poser en organisation. Plusieurs pistes si vous êtes intéressés à lancer ce genre d’initiative:

1. Comparer les solutions existantes pour bien l’intégrer dans votre écosystème: ForumMatrix.
2. Analyser le type de support offert par la compagnie, une expertise dans la gestion de communautés actives est un plus. Ils savent de quoi ils parlent.

Notre choix était de partir sur un modèle low-cost tout en ayant une richesse d’administration nous permettant de moduler facilement les besoins internes.

Un lien pour les intéressés: http://www.invisionpower.com/

N’hésitez pas à me donner vos retours sur ce premier pas en E20. Cela me permettra d’être plus proche des débats lors des prochains posts.
A bientôt tout le monde!