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IQPC Pharmaceutical Packaging and Labelling conference in Basel

IQPC Pharmaceutical Packaging and Labelling conference in Basel

I spent a few days last week at the IQPC pharmaceutical Packaging and labelling conference in Basel. 1,095 more words

Is Customer Experience the silver bullet for younger customers’ engagement?

A few weeks ago, I was guest speaker at the International Customer Experience Summit, held in Barcelona. It was interesting confirming a real interest on beginning to improve the customer relationships, in industries such as Financial Services or Telecommunications. 198 more words

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