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Blogs about: Iso 20000

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ISO Standards 101: Understanding the Basics of ISO Quality Management Systems3 comments

iso9001compliance wrote 10 months ago: There are more than enough ISO standards to confuse any organization that’s looking to get cer … more →

Tags: iso standards, iso 9000, ISO 9126, ISO 9362, ISO 9564, iso 14000, iso 14001, ISO 14064, ISO 14230

ISO 20000

Coolguy wrote 1 year ago: Standard for IT Service Management Supersedes BS 15000 It describes an integrated set of management … more →

Tags: IT Governance, ISO20k

Danielle J. Baker

danibaker wrote 2 years ago: IT PROCESS IMPROVEMENT PROFESSIONAL Master Certified ITIL Service Management Specialist with advance … more →

Tags: Business, ITIL, ITSM, governance, Consulting, Best Practice, OGC, Service Management, Process Improvement

ISO 20000 Background, Audit, and Assessment (Plan-Do-Check-Act)1 comment

Daniel Ruggles wrote 2 years ago: ISO 20000 is based upon an original pair of documents, BS15000-1/2, which were published in 2002 and … more →

Tags: ITIL

IT Framework Relationships

Daniel Ruggles wrote 2 years ago: There are numerous processes designed to enhance the overall effectiveness of IT and often times wha … more →

Tags: cmm, CoBIT, ISO 17799, ITIL

What is ITIL?

Daniel Ruggles wrote 2 years ago: The IT Infrastructure Library (ITIL) is a series of eight books and is referred to as the only consi … more →

Tags: availability management, Capacity Management, Change Management, Configuration Management, Financial Management, Incident Management, IT Service Continuity Management, ITIL, Problem Management


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