IT Back office functions/IT shared services constitute back bone for delivery teams but often neglected area. In general, these functions include Information Communication Technology, Admin/Facility, Recruitment, HR, Training, Procurement, SQA, SEPG, BD/Sales, etc. 362 more words
Tags » IT Service Management
ITIL Certification Guide: Overview and Career Paths.
The Information Technology Infrastructure Library (ITIL) today is the de facto standard for IT service management frameworks. Learn about ITIL’s current certifications, training options as well as ITIL-related careers. 1,139 more words