Tags » IT Service Management

Streamlining IT back office functions/shared services

IT Back office functions/IT shared services constitute back bone for delivery teams but often neglected area. In general, these functions include Information Communication Technology, Admin/Facility, Recruitment, HR, Training, Procurement, SQA, SEPG, BD/Sales, etc. 362 more words

IT Service Management

ITIL Certification Guide: Overview and Career Paths

ITIL Certification Guide: Overview and Career Paths.

The Information Technology Infrastructure Library (ITIL) today is the de facto standard for IT service management frameworks. Learn about ITIL’s current certifications, training options as well as ITIL-related careers. 1,139 more words

IT-Best Certifications

Only Contextual Situation Awareness efficiently enables issue Socialization and Collaboration

Friends. Recently this AppDynamics article concerning DevOps and Collaboration was sent my way and it led me off on one of my usual rants about the value of contextual collaboration versus socializing individual Alert or threshold exceptions… 1,077 more words


Convergence: One Year's Meme

Peter Dorfman Creative Solutions celebrated its first birthday on December 1. It’s a good time to stop and reflect on what I’ve learned from a year as a freelance content creator. 846 more words

Content Marketing