Tags » IT Service Management

IT Service Management Company, Solutions3 LLC, Provides On Site Consultation Services

Solutions3 provides expertise in the area of IT solutions throughout the global marketplace. As a streamlined and woman-owned enterprise, the firm offers professional knowledge and training to a wide range of clients. 365 more words

IT Service Management

The Disciplines of Business-IT Engagement

Engagement is a term often used when discussing the relationship between an IT organization and the business units it serves. It’s interesting (and amusing!) to look at the many meanings ascribed to the verb, “engage” ( 863 more words

IT Management

Information On IT Service Management And How To Maximize Revenues With Enhanced IT Services

In the modern day, technology is an important part of how businesses operate. Therefore, improvements in information technology, or IT, are known to improve a business and potentially enhance its revenue. 343 more words

IT Service Management

IT Service Management Company Offers Solutions To Help Your Organization Run Effectively

Information technology has become a large part of how businesses operate. This term, also known as IT, refers to the application of telecommunications equipment and computers for storage, retrieval, manipulation and transmission of data. 343 more words

IT Service Management

Upheaval in the service desk space

Help Desk Software is Now a Free Download

The wheels turn slowly in the enterprise software business. For all the talk among the industry pundits about accelerating technological change, it always feels as though the end user community is at least two years behind whatever fanciful curve the analysts are scratching out on corporate whiteboards.

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Knowledge Management

Is the lack of ITSM and ITAM alignment causing application sprawl?

I’ve written before about the negative consequences of the lack of industry alignment between ITIL-focused ITSM functions, and the IT Asset Management groups which typically evolved somewhat separately. 498 more words

IT Asset Management