Blogs about: Itil Expert
Featured Blog
Another ITIL or ITSM based Linkedin Group... why should I join?
Today we created a new group on Linkedin, called: SERVICE TALK – the true ITIL & ITSM experience I say ‘we’ as this is not an Art of Service initiative – this is an idea th… more →
Ivanka Menken
Real world ITIL experience, not from the theory books.. but from the front line
ivankamenken wrote 2 months ago: At the time of writing, there are 115 authors registered for the ITIL Experience Crowdsourcing Proje … more →
Another ITIL or ITSM based Linkedin Group... why should I join?
— 1 comment
ivankamenken wrote 2 months ago: Today we created a new group on Linkedin, called: SERVICE TALK – the true ITIL & ITSM expe … more →
Do you get PDU credits when you enrol in ITIL V3 eLearning Programs?
ivankamenken wrote 2 months ago: Many of our students are registered with PMI and because of this, they are interested in the PDU val … more →
Continual Improvement - what ITIL Service Management can learn from HR Management
ivankamenken wrote 4 months ago: As I was invited to speak at a Learning and Development conference in Sydney yesterday, I had the op … more →
APMG told me I am an Expert!
buzina wrote 5 months ago: Well, I’ve done it. I have bridged my v2 service manager qualification to the new ITIL(r) v3 E … more →
ITIL V3 Intermediate programs - so many choices... what is best?
— 2 comments
ivankamenken wrote 5 months ago: In generic terms we’ve always said that there is no right or wrong pathway – it all depe … more →
ITIL V3 Certification - are you confused?? You are NOT alone...
— 9 comments
ivankamenken wrote 5 months ago: For a scheme that has been around for approx. 2 years now, it is pretty sad that there is no increas … more →
Recession and its impact on ITIL trainings
Vinod Agrasala wrote 6 months ago: The new ITIL qualification scheme looked Awesome to all involved in the ‘Value chain’ ( … more →
Can I do ITIL V3 Intermediate as self study, or do I have to attend a class?
— 2 comments
ivankamenken wrote 7 months ago: Can I prepare for my ITIL V3 Intermediate exam through self study? I receive this question in my inb … more →
I just passed my ITIL V3 Foundation exam - which ITIL V3 Intermediate path to I choose now?
— 8 comments
ivankamenken wrote 7 months ago: This question was asked in the Linkedin Group for The Art of Service’s ITIL training. Follow … more →
The Benefits of ITIL V3 Intermediate eLearning courses
— 6 comments
ivankamenken wrote 7 months ago: Our students choose to enroll in our eLearning programs for ITIL V3 Intermediate for a number of rea … more →
Our first experiences with the ITIL V3 Manager Bridge program - online eLearning
ivankamenken wrote 9 months ago: What a fantastic few weeks it has been. It has been so busy that I can’t even remember doing a … more →
ITIL Foundation course ... waiting for the new syllabus to arrive in May.
— 2 comments
ivankamenken wrote 10 months ago: We have to wait until May 2009 for the updated syllabus to come into effect… but the wait has … more →
How to get from ITIL Foundation to ITIL V3 Expert in 3 months or less...
ivankamenken wrote 10 months ago: Most of our clients are currently actively considering ‘upskilling’ to ITIL V3, and this … more →
Who came first: The chicken or the egg? (trying to answer the question why APMG/EXIN accredited ITIL Service Management trainers must pay for their ITIL V3 Intermediate exams?
— 2 comments
ivankamenken wrote 10 months ago: WOW – that is one massive title… The reason why I wanted to write about this subject of … more →
V3 Manager Bridge exam - The experience and Some tips
— 7 comments
Vinod Agrasala wrote 1 year ago: Recently I took the ITIL V3 Manager bridge exam – to upgrade my certification level to ‘ … more →
'Master'ing ITIL after you are an 'expert' in that!
Vinod Agrasala wrote 1 year ago: For those who thought (include me in) that the all new ITIL certification scheme is a bit too comple … more →
10 Tips to pass the ITIL Service Management exam
— 1 comment
ivankamenken wrote 1 year ago: It is Managers time again! This week The Art of Service is delivering (and I am teaching) an ITIL Se … more →
