Blogs about: Itil General
The Good Old ITIL V2 is dying – It’s ‘execution’ date is announced!
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wrote 2 months ago: I thought good practice schemes have a natural death – when newer, better practices comes to the fo … more →
ITIL dumbs...er...dumps!
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wrote 3 months ago: If there is a state beyond ‘being fed up’, I have reached that, with the people asking f … more →
What is a Good Practice?
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wrote 3 months ago: An interesting experience during my initial ITIL V3 trainings – which I missed to write about: … more →
ITIL Software scheme launched!
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wrote 3 months ago: So even that is official now! My hopes of that being an ‘April fool gag’ is shattered … more →
Recession and its impact on ITIL trainings
wrote 7 months ago: The new ITIL qualification scheme looked Awesome to all involved in the ‘Value chain’ ( … more →
More Accredited Examination Institutes (EI) - and the Need to be consistent.
wrote 8 months ago: As Planned, the ITIL V3 certification scheme and appointment of APMG as the ‘official accredit … more →
ITIL 'Compliant' tools?
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wrote 8 months ago: Here is yet another shocker (a mild term that I could find!) from the ITIL owner, the OGC : All the … more →
. . . Standards & Guidelines too!
wrote 11 months ago: When I wrote about Policies, Processes and Procedures  in my last post, I got prompted to add two mo … more →
Purpose, Goal and objective!
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wrote 11 months ago: It is interesting to note that how people use these terms interchangeably and loosely all across. IT … more →
You cant measure what you are not clear about!
wrote 11 months ago: Recently I engaged with a client who wanted to set a up a comprehensive metrics system for their ser … more →
'Implementing' ITIL!!
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wrote 1 year ago: This is one of the most frequently discussed and debated topic. Still, I am amazed at the number of … more →
Cleared the Manager Bridge exam!
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wrote 1 year ago: Just an update on my previous post about my experience on ITIL V3 Manager Bridge exam to get qualifi … more →
'Master'ing ITIL after you are an 'expert' in that!
wrote 1 year ago: For those who thought (include me in) that the all new ITIL certification scheme is a bit too comple … more →
ITIL's CSI Model and the Fisherman - 'What is the vision?'
wrote 1 year ago: A story which I have read some time ago, landed into my mail box again last week: It is the story of … more →
Inconsistencies in ITIL documentation
wrote 1 year ago: One of the core objectives of ‘ITIL Refresh’ project undertaken by OGC was to: Improve c … more →
CMDB updates without change management?
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wrote 1 year ago: It is a well established and accepted fact that Configuration management and change management are v … more →
Will People be CIs?
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wrote 1 year ago: One of the frequently raised questions on configuration management has been this: As people are a ke … more →
ITIL - Best(Good) practice or Body of Knowledge?
wrote 1 year ago: There is some heated debate going in many forums about some of the so-called “Progressive … more →
