Itsm Industry — Blogs, Pictures, and more on WordPress

Blogs about: Itsm Industry

Brother, could you spare some CHANGE? (Managing Cultural Change) — 2 comments

Shane Carlson wrote 11 months ago: In light of the current economic conditions, many IT Organizations are looking to IT Service Managem … more →

Tags: Change Management, Consulting, Cultural Change Management, detractors, Influence, IT Service Management, IT Support, ITIL, ITSM

Personal Heroics and Tribal Knowledge (Heroes or Villains?)

Shane Carlson wrote 1 year ago: In the course of IT Evolution, many IT organizations at one time or another find themselves entrench … more →

Tags: Add new tag, Heroes, Incident Management, IT, IT Service Management, ITIL, ITSM, ITSM Related, Knowledge Management

Keeping "IT" Real!

Shane Carlson wrote 1 year ago: In certain circles the phrase “Keeping it real” loosely translates to being true to your … more →

Tags: HDI, IT, IT Service Management, ITIL, ITSM, itsmf, knowledge, pepperweed, Pepperweed Process Model

Have your say. Start a blog.

See our free features →

Related Tags

Follow this tag via RSS