Blogs about: Itsm Related
Brother, could you spare some CHANGE? (Managing Cultural Change)
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Shane Carlson wrote 12 months ago: In light of the current economic conditions, many IT Organizations are looking to IT Service Managem … more →
Personal Heroics and Tribal Knowledge (Heroes or Villains?)
Shane Carlson wrote 1 year ago: In the course of IT Evolution, many IT organizations at one time or another find themselves entrench … more →
