At some point during your IVR application planning and development, you will be faced with the decision to either implement Text-to-Speech (TTS) or use the recording of a live person – or possib… more →
The IVR Experttheivrexpert wrote 7 months ago: At some point during your IVR application planning and development, you will be faced with the decis … more →
theivrexpert wrote 9 months ago: This is not the first time that I have posted about this topic; however, companies continue to scram … more →
theivrexpert wrote 11 months ago: In a time of economic uncertainty, when managers are being asked to do more with less, and when cost … more →
theivrexpert wrote 1 year ago: Toronto, ON, Canada. October 20, 2008 – DATATEL INC. a Leader in IVR (Interactive Voice Response) Ho … more →
theivrexpert wrote 1 year ago: Effective October 1, 2008, Marketers who employ IVR to reach out to their potential customers in Can … more →
theivrexpert wrote 1 year ago: You are probably asking yourself: “What does Voice Talent have anything to do with the successful ex … more →