At some point during your IVR application planning and development, you will be faced with the decision to either implement Text-to-Speech (TTS) or use the recording of a live person – or possib… more →
The IVR Expertsaboor38 wrote 4 months ago: Briefing IVCM is an IVR based call manager + no beep call recorder. It’s the most powerful and … more →
saboor38 wrote 4 months ago: Briefing IVCM is an IVR based call manager + no beep call recorder. It’s the most powerful and … more →
theivrexpert wrote 6 months ago: At some point during your IVR application planning and development, you will be faced with the decis … more →
hicaliberit wrote 8 months ago: IT outsourcing and managed services from Hi-Caliber IT Solutions can improve time to market, lower c … more →
theivrexpert wrote 8 months ago: This is not the first time that I have posted about this topic; however, companies continue to scram … more →
theivrexpert wrote 10 months ago: In a time of economic uncertainty, when managers are being asked to do more with less, and when cost … more →
theivrexpert wrote 1 year ago: Toronto, ON, Canada. October 28, 2008 – DATATEL INC. a Leader in IVR (Interactive Voice Response) Ho … more →
theivrexpert wrote 1 year ago: Toronto, ON, Canada. October 20, 2008 – DATATEL INC. a Leader in IVR (Interactive Voice Response) Ho … more →
theivrexpert wrote 1 year ago: Effective October 1, 2008, Marketers who employ IVR to reach out to their potential customers in Can … more →
theivrexpert wrote 1 year ago: Toronto, ON September 22, 2008 – DATATEL INC. a leader in IVR Hosted and Managed Services, announced … more →
theivrexpert wrote 1 year ago: Your survey may require the caller to provide an answer to an open ended question. For example, your … more →
theivrexpert wrote 1 year ago: Skip logic is a function of IVR surveys that permits you to skip to a specific question in the surve … more →
theivrexpert wrote 1 year ago: Selecting Voice Talent for your IVR survey is a key consideration, as she/he will be representing yo … more →
theivrexpert wrote 1 year ago: A few simple steps to writing your IVR survey script. With your paper or web based survey, try to re … more →
theivrexpert wrote 1 year ago: There are undoubtedly many businesses in your vertical that conduct customer or employee surveys. So … more →
theivrexpert wrote 1 year ago: For over 30 years, the Algoma Health Unit (AHU) has provided public health services to citizens of t … more →
theivrexpert wrote 1 year ago: Where does IVR really work? In Facilities Management Large tenants depend on and demand quick respon … more →
theivrexpert wrote 1 year ago: Where IVR Really Does Work For the past few years, IVR (Interactive Voice Response) has been getting … more →
theivrexpert wrote 1 year ago: Traditional media advertising, which relies on the words of a skillful copywriter, still remains the … more →