Tags » KCS

Fusion 14 itSM Conference in Washington is ON

The Fusion Conference in Washington DC has started. It´s one of the largest ITSM conferences with more than 2000 participants, 80 presentations and 5 engaging keynotes. 437 more words


Part 4 KCS: Using Gamification for reward and recognition

Gamification is the application of game design and game mechanics in a work or social setting to motivate individuals and teams to perform specific and often repetitive actions. 806 more words
Zero Level Suport

Massive October!

Three  Games, Three Winners, One Lottery!

#InstantWins #AnydayAnytime #KeepItFun

Great things coming your way soon!!

Visit your nearest KCS Kiosk for more info.


Knowledge Centered Support

By Dick Stark

On Wednesday, RightStar and RightAnswers hosted a webinar, How Knowledge-Centered Support (KCS) Methodology Can Empower Your Service Organization. This “mini-class” described the methodology behind KCS and the value that good knowledge management (KM) provides. 479 more words