Blogs about: Keeping Customers
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Missing opportunities? It's not always about the price
I have just had all my outside paint work repainted and the gutters all cleaned out which is a job I just did not relish doing myself, so I thought I would give a local workman the task and pay him. T… more →
Blue Banana
Missing opportunities? It's not always about the price
wrote 1 month ago: I have just had all my outside paint work repainted and the gutters all cleaned out which is a job I … more →
Have you learned any lessons this week?
wrote 1 month ago: I come into contact with many businesses each day just like you probably do, and it got me thinking … more →
Gain And Retain
wrote 2 months ago: “I find it hard to find new customers, but even harder keeping the ones I’ve got.” … more →
Rebel without a cause....?
— 3 comments
wrote 4 months ago: In a couple of weeks, I am taking pat in my first ever half marathon at Whangamata. I have really be … more →
Sticky Fingers
wrote 4 months ago: I have been reading a lot recently about the little things that a businesses can do to give them a b … more →
Just the right amount of detail
wrote 5 months ago: Last night, we we went out with friends for a meal at The Monarch, in Pukekohe, which was fabulous. … more →
Time to spare or time to despair?
wrote 8 months ago: Do you open your doors dead on time at 9am? Here is why you shouldn’t. Sat outside the librar … more →
Are you stupid enough to get a business coach?
wrote 8 months ago: I hate confrontation. I steer well away from it, hate it, don’t go there. So when I was in a s … more →
Back to basics or good ideas?
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wrote 9 months ago: We are supposedly in a recession, with retail businesses in particular finding times very tough inde … more →
A win for Mitre 10
wrote 11 months ago: I seem to have been experiencing a lot of bad customer service of late, but yesterday, it all change … more →
Every opportunity - the mayor of New Plymouth Peter Tennent’s automated out of office response:
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wrote 11 months ago: GREETINGS – I hope your new year is going well! There’s no way I would be in the office … more →
A prime example of setting your systems up for the 1% of thieves and not your 99% honest customers.
— 2 comments
wrote 11 months ago: This time, Mobil @Mercer has offended me. Why? Because at my local service station, they don’ … more →
Vodafone bug me again...
wrote 11 months ago: Should I kick you in to touch? It’s that time of the month again, paying my bill online with V … more →
Vodafone, or should I move to Telecom?
— 1 comment
wrote 1 year ago: I just want to pay my bill, and print of a receipt. Not hard. Wrong. I can pay the bill when I get a … more →
Tom Peters is coming to Auckland
wrote 1 year ago: Hope you’ve got your ticket, won’t be many more left I’m sure. Westpac presents To … more →
Rapid Revenue Retention: A "Swarming" Approach to Keeping Customers During Recessionary Conditions
wrote 1 year ago: Given all the business challenges you’re facing today, the last thing you want to do is drive … more →
Rapid Revenue Retention: A "Swarming" Approach to Keeping Customers During Recessionary Conditions
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wrote 1 year ago: Given all the business challenges you’re facing today, the last thing you want to do is drive … more →
Perfect customer service
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wrote 1 year ago: It’s not that hard, but seldom found. Over the weekend, I found it. Body Fuel is a great littl … more →
Don't just add your usual profit margin
wrote 1 year ago: In todays economic sticky patch, it’s time to stop moaning and look at what you can do with yo … more →
