Blogs about: Keith Dawson
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PlentyOfFish.com Sucks at Customer Service
Plenty of Fish Well, that’s a pretty blunt headline, isn’t it? This is one of the reasons I like having a blog: I have a platform to complain LOUDLY about companies that do wrong. This is … more →
Yaicha
Don't Stop at Just Handling Calls: The Bigger 'Asset Acquisition' Opportunity for Providers
wrote 9 months ago: We know times are tough. But being mindful of the fact that a “recession is a terrible thing t … more →
PlentyOfFish.com Sucks at Customer Service
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wrote 10 months ago: Plenty of Fish Well, that’s a pretty blunt headline, isn’t it? This is one of the reason … more →
Super Empowered (Angry) Customers
wrote 1 year ago: A former colleague, Keith Dawson, was the editor at Call Center Magazine for years. Sadly, Call Cent … more →
