Blogs about: Kent Seltman

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Management Lessons From Mayo Clinic

After my last post title “Doctors Block Critical Comments by Patients” I thought I’d write about something more uplifting: Exceptional, Patient-Centered Service Delivery! So here I g… more →

The Healthcare Marketer

Management Lessons From Mayo Clinic

dandunlop wrote 4 years ago: After my last post title “Doctors Block Critical Comments by Patients” I thought I … more →

Tags: dan dunlop, Len Berry, Leonard Berry, Management Lessons from Mayo Clinic, Kent D. Seltman, Healthcare Reform, healthcare service delivery, Mayo clinic, customer service healthcare

Day One at CBM 2009 Conference

dandunlop wrote 4 years ago: Day one at the National Forum on Customer Based Marketing Strategies was a marathon! I left Raleigh- … more →

Tags: marketing conferences, Jennings, dan dunlop, CBM 2009, national forum for customer based marketing strategies, CBM, Len Berry, Leonard Berry, Management Lessons from Mayo Clinic


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