Tags » Key Performance Indicators

KPI for Travel Agency

Key Performance Indicators (KPIs) are used in various organizations to measure overall and individual contribution to the goals of an organization. Usually the travel agency outlines a number of KPIs to estimate performance and evaluate current progress. 1,295 more words


New Optimization Product for LNG Sector by Eniram

Last week Eniram announced at Gastech 2014, the world’s largest LPG, LNG and natural gas event, another advanced fuel-saving product based on the established Eniram… 482 more words


customer service orientation is a misleading label

Customer orientation: not so easy to instil in an organization. I have some background in the hospitality industry. Can one get more prototypical as far as serving goes? 1,784 more words


Is your strategy based on your financials? Or is it a wishlist?

One evening I was sitting at my desk slicing and dicing numbers, marking up spreadsheets, calculating margins and in general was pretty engrossed in numbers. A mid-level professional colleague came over, obviously very curious what on earth I was doing. 691 more words


[13 of 15] Can Web 2.0 Drive Offline Sales?

The need to set clear objectives within a social media strategy relies on tangible and measurable key performance indicators (KPIs). These KPIs might be as simple as adding “Likes” on a page, with a target of N fans over 6 months. 120 more words