Tags » Key Performance Indicators

Six Key Performance Targets (KPTs) for hospitals

As President of Patients Canada, I’m excited to share the work we’ve been doing on Key Performance Targets (KPTs) with those of you following my blog. 422 more words

Canadian Healthcare

Leading vs. Lagging KPIs – What Successful Companies Measure

One of the definitions we have provided in this series was the definition of a Key Performance Indicator (KPI). Per author David Parmenter in his book “Key Performance Indicators”, A characteristic of a KPI is “non-financial in nature that can be measured daily yet can have a significant impact on operations”. 746 more words

Small Changes with Impact: The Third Chair in Triage™

As President of Patients Canada, I’m excited to share the work we’ve been doing on Key Performance Targets (KPTs) with those of you following my blog. 461 more words

Sholom Glouberman

SKK Migas Revisi KPI 2014

SKK Migas merevisi target key performance indicators (KPI) 2014. Revisi dilakukan dengan mengacu pada APBN-P 2014.

Tahun ini, SKK Migas memiliki enam target KPI, yaitu penahanan laju produksi, peningkatan cadangan minyak dan gas bumi ( 344 more words

Kegiatan

Customer Service Excellence 4 (Service Delivery Standards)

In most sectors, like retail, banking, travel, poor service delivery is irritating and makes you vexed. But poor service delivery in the Care sector is different; it has a fundamental impact on the customer’s essential quality of life. 462 more words

Management