Blogs about: Knowledge Management

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Project Design – Mastering Complexity and Change

Frank Lillehagen wrote 55 minutes ago: Large projects are complex, involving multiple products, disciplines, methodologies, techniques, sys … more →

Tags: Industrial Computing, PLM, project management

Power to the People: Knowledge Worker 2.0

fredzimny wrote 6 hours ago: Knowledge Worker 2.0 – Power to the people View more presentations from Stephen Collins. Rel … more →

Tags: Misc. Music, change, CRM and Web 2.0, Information Technology, Leadership and Management, Making sense of leadership, personal productivity, Stephen Collins, technology

Common sense contact center performance practices in a once in a lifetime crisis1 comment

fredzimny wrote 14 hours ago: Photographer Liam Henry http://www.liamhenry.co.uk/ As a seasoned contact manager I survived and thr … more →

Tags: Leadership and Management, Operations, Front Office and Customer Service, Contact center, Cost of Poor Quality, Crisis, Customer service management, Front Office and Customer Service, Health Insurance, Lessons Learned

Early millenium thougts about knowledge and E 2.0

fredzimny wrote 1 day ago: Frederik Matheson tweeted that this paper is great. Indeed, reading the paper I agree. But this leng … more →

Tags: Misc. Music, change, Leadership and Management, Transition, TRENDS 2009, Vision, Ways of Seeing

Knowledge and Project Management Dissertation

pmlaunchpad wrote 1 day ago: I am currently working on a dissertation proposal for knowledge and project management. Can a knowl … more →

Tags: IT, project management

Brain Science and Identity

Luke Naismith wrote 1 day ago: On 1 July 2009, Professor Ernst Poppel gave a presentation at my workplace  titled “Who am I – who a … more →

Assessing Productivity in a Networked Era – ROII (Return on Investment in Interaction)

fredzimny wrote 2 days ago: Artist Rüdiger Beckmann http://www.flickr.com/photos/pixelwelten/ In a business world in which proje … more →

Tags: Leadership and Management, Vision, Ways of Seeing, change, Process Management, Transition, personal productivity, TRENDS 2009, technology

Knowledge Management in the Knowledge Society

monirw wrote 2 days ago: Knowledge Management in the Knowledge Society … more →

Tags: knowledge, Knowledge Society

A Tool for Learning to Unlearn: Internal "5 Why's"1 comment

apintalisayon wrote 2 days ago: Discovering root causes is important in problem solving. A tool in identifying root causes is … more →

Tags: Conscious Living, Double Loop Learning, Learning, personal knowledge management, 5 Whys, Business Process Improvement, Chris Argyris, internal double-loop learning, Knowledge Worker

Knowledge Management Capabilities of CRM Systems

salesenablement wrote 3 days ago: On June 22nd, 2009 Christian Maurer @camaurer wrote a post on the Enable Your Sales Blog (Links adde … more →

Tags: B2B, conversation enablement, CRM, Intranet, Portal, sales enablement, Sales/Marketing

Connecting outside the walls to speed up innovation

fredzimny wrote 4 days ago: Source: http://www.flickr.com/photos/uropirat/3071735246/ This blog deals with creating mental model … more →

Tags: Leadership and Management, Vision, Ways of Seeing, Transition, personal productivity, TRENDS 2009, enterprise 2-0, Business, Harvard Business School

Sign of hard times: Rob Horning on Slowing down

fredzimny wrote 4 days ago: Artist: Ana Cuba http://www.anacuba.com I am not an fan of people who claim that innovation is going … more →

Tags: Leadership and Management, Ana Cuba, Ben Casnocha, blown to bits, BusinessWeek, change, Information Overload, leadership, personal productivity

Is Event Training Going Away?

awareity wrote 4 days ago: There seems to be a real transformation taking place across all industries…lower turnouts at trade s … more →

Tags: Lessons Learned, Training, Trade Shows, Budget cuts

L15- Double-Loop Learning

apintalisayon wrote 4 days ago: Indigo learning (the overall topic of this L Series of blogs) is team learning or group learning, an … more →

Tags: Conscious Living, Double Loop Learning, personal knowledge management, Group Learning, indigo learning, Interviewing, Personal KM, Reflection, Self Observation

Expert Knowledge Management

hunterdean wrote 4 days ago: What is Expert Knowledge Management EKM? As part of a personal aim to see the performance of any bus … more →

Tags: Expert Knowledge Management, Human Resources, Human Performance, Performance-Management, Behaviour change, human change, Talent Identification

Will HR-policies reflect the new job requirements of knowledge workers?2 comments

fredzimny wrote 4 days ago: Photographer Matty Franklin http://www.flickr.com/photos/mattyfranklin/ The first assumption I make … more →

Tags: Leadership and Management, Operations, Front Office and Customer Service, Information Technology, Technology, CRM and Web 2.0, Vision, Ways of Seeing, change, Books, Transition, personal productivity

KM and Job Titles

muralidharanl wrote 4 days ago: The problem with KM is it is too intangible to define and fit in an org structure. For example you c … more →

Tags: Organization, Job, Work

On knowledge management and human resources

bradhinton wrote 5 days ago: Some of you may already know that I am a great believer in the interplay between knowledge managemen … more →

Tags: Communication, Education & Learning, Organisational Behaviour, Change Management, Just Me, Human Relations Mgt, Human Resource Mgt

The Evolving Enterprise 2.0 Revolution2 comments

Pie wrote 5 days ago: I’ve been observing and getting into a lot of discussions recently regarding Enterprise 2.0. T … more →

Tags: ECM, Enterprise 2.0, Web 2.0