Blogs about: Knowledgepass

Featured Blog

Kronos Beauty Talk Beta!1 comment

Leo Daley wrote 1 week ago: OK, it’s Friday, and I need to lighten things up a bit while I watch the hourglass waiting for the p … more →

Tags: Customer experience, net promoter, Customer Loyalty, Managed Services, Voice of the customer, Cloud Computing, cloud services, Kronos SaaS, Kronos training

Need Kronos Training? "It’s in there."

Leo Daley wrote 4 weeks ago: Let me admit right up front, I use pasta sauce, or “gravy” as my mother calls it from a jar. I can m … more →

Tags: Training, product upgrade, workforce scheduling, Kronos training, Kronos Record Manager

Two-fingered Pour

Leo Daley wrote 2 months ago: (Typed with one finger on my Galaxy Nexus post-breakfast while my PM plans our daytrip up the Medite … more →

Tags: employee engagement, Kronos training

The customer experience diet

Leo Daley wrote 2 months ago: I’m in the middle of losing fifty pounds. Well, maybe not the middle, but I’m on the dow … more →

Tags: Customer experience, Kronos training, Kronos Support

And her nose stuck in a book...

Leo Daley wrote 3 months ago: Disney’s “Beauty and the Beast” was the first movie I ever saw at the theater with my daughter, Mega … more →

Tags: Customer experience, Training, employee satisfaction, HR, Education, Strong Women

Software Crash and Burn

Leo Daley wrote 4 months ago: “A billion here, a billion there, pretty soon, you’re talking real money.” - Popul … more →

Tags: User Adoption, Optimization, Training, workforce analytics, Project Success, workforce scheduling, "big data", software adoption, employee adoption

Free Bagels Friday

Leo Daley wrote 5 months ago: One of my first impressions working for Kronos back in the Spring of 2000 was free bagels Friday. Th … more →

Tags: Customer experience, User Adoption, Gadgets, technology, Customer Loyalty, Software Upgrade, product upgrade, software adoption, Education

Finding the Ultimate Answer

Leo Daley wrote 5 months ago: Yesterday concluded “Birthday Weekend” for Play(Joyce), and it was an interesting one for my girl, I … more →

Tags: Customer experience, Workforce Management, Kronos training, Kronos Support, ultimate answer, iPhone 5 deleted voicemail

Cheech and Chong and Ben?

Leo Daley wrote 6 months ago: According to Hemphasis.com, “Benjamin Franklin started the first Hemp paper mill.” A University of D … more →

Tags: employee adoption, employee engagement, software adoption, User Adoption, Workforce Management

Some Assembly Required1 comment

Leo Daley wrote 6 months ago: This “demotivational poster” captures the agony of many a parent (or grandparent) on Christmas Eve. … more →

Tags: Customer experience, User Adoption, Training, employee engagement, employee satisfaction, HR, Project Success, software adoption, employee adoption

Don’t be a-scared of e-Learning

Leo Daley wrote 7 months ago: I’ve always loved Halloween with my kids, and now grand kids, but I’m not down with the new tr … more →

Tags: Customer experience, User Adoption, Training, KronosWorks, employee adoption, Education

"Then a miracle occurs…"

Leo Daley wrote 8 months ago: I love this adaptation of a classic Sidney Harris cartoon from the New Yorker. It appears in a 2012 … more →

Tags: User Adoption, Training, employee engagement, employee satisfaction, Tsia, employee adoption, Education

That cloud thing...

Leo Daley wrote 9 months ago: It’s Friday. This week has been consumed by preparations for our Sales Kickoff in October and … more →

Tags: Cloud Computing, SaaS, cloud services, Kronos SaaS, workforce ready

Vacation Special

Leo Daley wrote 10 months ago: Next week I’m off, vacationing for most of the week with my son, then we’ll join (Play)Joyce for som … more →

Tags: Customer experience, Training, employee engagement, Cloud Computing, cloud services, employee adoption, Education

Feed Your Head1 comment

Leo Daley wrote 1 year ago: First of all, props to Grace Slick for her acid and ‘shroom fueled songwriting that this morning pro … more →

Tags: Customer experience, User Adoption, Workflow, Training, HR, Project Success, software adoption, employee adoption, Workforce Management

The Blogger Games results are in!1 comment

Leo Daley wrote 1 year ago: “If you ain’t first, you’re last.” – Ricky Bobby I suffered a loss to the boss in the Bl … more →

Tags: Customer experience, business ethics, cloud services

Turn, and face the strain1 comment

Leo Daley wrote 1 year ago: “time may change me but I can’t trace time” David Bowie There are rock stars and there are ROC … more →

Tags: User Adoption, workforce analytics, Project Success, workforce scheduling, Kronos reports, employee adoption, Workforce Management, Education, Change Management

“Houston, we have a problem.”2 comments

Leo Daley wrote 1 year ago: I love the film “Apollo 13.” As a kid I watched hours of Gemini program coverage. Obsessed, really. … more →

Tags: Optimization, technology, Training, Project Success, cloud services, Process

American Upgrade Idiot

Leo Daley wrote 1 year ago: Upgrading software is a little like buying a new record. And when I write “record,” I mean a sonic r … more →

Tags: Training, Software Upgrade, product upgrade, software adoption, employee adoption, Education


Related Tags
All →

Follow this tag via RSS