Tags » KPI

Boost Up Your Performance.

3 tips to follow: 

  1. Become healthier. Your productivity is directly linked to how much energy you have. You boost those by eating well and getting plenty of exercise.
  2. 202 more words

The Next Year (& Beyond) Plan - Part 1

You’ve had a piece of the PIE… Now What?

As this year’s PIE class wraps up it’s official program and settles down to dig in and advance their products and companies, I thought it would be useful to put together some strategies for thinking about the future. 880 more words


Move the Needle in 2015

It’s that time of the year when most companies with fiscal year starting January 1st are engaged in or done with their 2015 planning – bookings forecasts, budgets for investments and personnel, at the company level and broken down by business units and major product lines. 702 more words


What price good service?

More than a decade ago, outsourcers sold themselves as technology partners, able to offer voice platforms that significantly reduced the cost of voice services.  Then came the age of ‘employee investment’, and those that could demonstrate the ability to attract and retain the highest calibre advisors won through.   1,210 more words

Current Affairs

Taming management by measurement

If you’ve heard the saying “you can’t manage what you can’t measure” then you’re probably aware of how deeply that is entrenched in change management, both in the process improvement and software development spaces. 449 more words


KPIs are like jokes: if you have to explain them, they’re not good

What is the ultimate scope of KPIs? It is to simply translate your strategic intent into measurable goals and to air all the required resources to them – with laser-focus. 392 more words


Staying on Track as an Organisation

Embedding a Strategic Plan


A veterinary business has recently put together a Strategic Plan with considerable buy-in from the entire management team. All noses are pointing in the same direction. 921 more words

Balanced Scorecard