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Think about what makes you happy

Today, my message to you is simple -

Stop for a few moments.

Take a deep breath.

 Think about one thing that makes you happy.  84 more words

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Cathy Kargas's view on driverless car featured on Canadian Insurance Top Broker

Speaking at the  Insurance 2024 forum in Toronto early last month, Catherine Kargas, vice-president of the market research firm Marcon, made executives think about the driverless car in ways no one has probably contemplated yet. 45 more words


5 Signs Your Company is Doomed for Irrelevance

I recently posted about signs your company is in the dark ages, but sometimes there are less obvious signs that you’re not keeping up with the times. 698 more words

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How small businesses can deliver good customer service

Read the full article here Guardian

Customer service is the badge that every company wants to wear because satisfied customers remain loyal to you and recommend you to others. 823 more words

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A Bittersweet Journey: From Shame to Grace Part Two

11 A large herd of pigs was feeding on the nearby hillside. 12 The demons begged Jesus, “Send us among the pigs; allow us to go into them.” 13 He gave them permission, and the impure spirits came out and went into the pigs. 988 more words


Developing a customer service programme

Excellence in customer service is THE differentiator that creates a strong reputation for an organisation in today’s market place, and is the basis of success for all organisations. 899 more words

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Customer care for small businesses

Read the full article here, plus some further helpful articles and resources

How important is customer care?

It’s absolutely vital, particularly in times like these. 626 more words

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