Tags » Legal & Regulatory

Competition and customer care

For those who have the pleasure of traveling on US air carriers, the fact that they win awards for being the least comfortable will come as no surprise. 426 more words

Legal & Regulatory

Legal work beats being a fast-food cook

When it comes to job meaning, satisfaction and stress, it seems there are many better choices than working as a lawyer or contracts professional. In fact, mail clerks feel as good about the value they deliver and there are some 300 job groups that yield greater satisfaction. 388 more words

Contract / Commercial Management

Beyond anecdotal

This was the term used by a far-sighted participant at the recent IACCM Europe Conference. He was emphasizing the point that the influence of contract managers and lawyers depends increasingly on delivering facts, not mere opinions. 148 more words

Contract / Commercial Management

Does outsourcing threaten ethical standards?

The answer to this question is, of course, yes. Any step that reduces control always has the potential for undesirable results. But this is not unique to outsourcing. 445 more words

Contract / Commercial Management

Innovation or change?

There is at present lively debate within academia about the meaning of innovation and, in particular, whether ‘disruptive innovation’ really exists. As with many academic discussions, it is quite likely there will be no final resolution, but the topic is timely because it reflects similar confusion within the commercial world. 487 more words

Contract / Commercial Management

Imposing risk to eliminate risk - does it work?

Writing in the Financial Times, John Kay examines the health and safety regime that has impacted many industries and societies in recent years.

He concludes that, while the ‘health and safety culture’ is often ridiculed, the positive effects are substantial. 202 more words

Contract / Commercial Management