Blogs about: Lily Systems
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Customer Service and Social Media: A fickle game
So May has brought biblical rain showers and more stories of doom and gloom filling the press. We are supposedly back in a recession (not that you would know we had left it) and high street favourite… more →
Lily Systems's Blog
Customer Service and Social Media: A fickle game
wrote 1 year ago: So May has brought biblical rain showers and more stories of doom and gloom filling the press. We ar … more →
Instant Messaging: The MSN generation
wrote 1 year ago: The perpetual battle in my house as a teenager revolved around how much time I was spending on the c … more →
Tablets: Out with the old, in with the New
wrote 1 year ago: I hold my hands up…I was sceptical about tablets when they first came out thinking them a little pr … more →
Encyclopedia is to Wiki as Google is to ... Twitter
wrote 1 year ago: OK so this blog might not be directly related to innovation in the IT or Telecoms sector but over th … more →
Ofcom announce changes to Telephone System
wrote 1 year ago: You would think that with over a billion possible local telephone numbers available, split into 600 … more →
FSA Compliance: Mobile Call Recording
wrote 1 year ago: Remember, remember, the 14th of November. Why? Because that is when new FSA legislation comes into f … more →
Video Conferencing: More than Facetime
wrote 1 year ago: It is predicted that soon, 75% of internet traffic will be from some form of video traffic and it is … more →
Video Conferencing: 4 reasons why Staying in is the new Going Out.
wrote 1 year ago: We have covered this before but as the cost of travelling goes up and the value of commuting plummet … more →
Smartphones: Help! I'm addicted
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wrote 1 year ago: First thing you reach for in the morning. Regular hit every hour. Feeling shaky if it’s unavailable. … more →
Call Centre: Friend of Foe
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wrote 1 year ago: Nobody likes call centres. But for as long as we continue to demand personal, human, customer servic … more →
In the Office, I Couldn't Live Without..
wrote 1 year ago: As the office calendar moves another page closer to the summer holiday season and that all too famil … more →
iMove; wherever you will go, your business must go with you..
wrote 2 years ago: Although we have covered businesses on the move in the Lily Blog a couple of time since we launched … more →
Business Travel: Around the Globe and Costs the Earth..
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wrote 2 years ago: Whether you love it or loathe it, international business travel is now considered almost a neccessit … more →
PSN: the Price of Securing your Network
wrote 2 years ago: As it has been very clear to see from any news report or blog website, the last two weeks have provi … more →
The Future's Bright...The Future's Superfast
wrote 2 years ago: The switch from old fashioned ‘dial up’ to DSL broadband has changed the way that we use internet se … more →
Keeping it Local: How home-grown business integration is harvesting the green shoots of recovery.
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wrote 2 years ago: AT THE RISK of sounding morbid before I’ve barely got going, it’s probably best to say i … more →
Call Centre Frustration? There is another way…
wrote 2 years ago: Tailgating, celebrity fitness DVD’s, cashiers giving you your change on top of a receipt. These thin … more →
Save Petrol...Stay at Home
wrote 2 years ago: Save Petrol…Stay at Home With the unrest in the Middle East and Africa threatening to cause further … more →
To Infinity & Beyond: Business Broadband Tips
wrote 2 years ago: “Broadband speeds are a major source of dissatisfaction for UK broadband customers,” I w … more →
