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The Key to a Successful Managed Hosting Relationship—Communication

When you go to the doctor, your likelihood of being prescribed the right course of treatment—be it antibiotics or a follow-up visit—hinges largely on your ability to communicate well. 386 more words

Managed Hosting

VoIP, Voice over Internet Protocol - What? How? Why?

Voice over Internet Protocol (VoIP) also known as Internet Telephony, IP Telephony, Voice over broadband and Voice over Network; it is a technology that allows calls to be made over the internet or a computer network. 315 more words

Business IT & Continuity

How Rackspace lost its mojo

Editor’s note added Sept. 4: After publishing this post, we received a detailed response from Rackspace addressing several factual points in the story. We’re including Rackspace’s response at the bottom of this post. 1,028 more words

Business