Blogs about: Management

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Appraisals: People Aren't Widgets1 comment

Arsen Darnay wrote 37 minutes ago: What a piece of work is man… [Shakespeare, Hamlet] I’ve always been a fan of W. Edwards Deming’s (19 … more →

Tags: Employment, Appraisals, Employee Relations, Personnel

When Tragedy Strikes

Nick wrote 41 minutes ago: I was taken by surprise this morning at the news of the monorail crash at Walt Disney World Resort i … more →

Tags: guest service, Hospitality, leadership, leadership strategies, Training, Business, Disney, Priorities, Safety

Zoho project

gcmouli wrote 4 hours ago: Wow. Just saw the zoho project tour ppt. Looks awesome. I think they have the right tag line – … more →

Tags: Misc, Productivity, technology

A Management Consultant's Persepective

thedenine wrote 4 hours ago: A Management Consultant and an Engineer go on a camping trip, set up their tent, and fall asleep. So … more →

Tags: humour, Consulting, Engineer, Funny

Contact Center Performance Management: why it matters for us, me and U!

fredzimny wrote 7 hours ago: Photographer Abless http://www.flickr.com/photos/imable/ Regular readers of this blog may be aware o … more →

Tags: Crisis, recession and depression, Information Technology, Technology, CRM and Web 2.0, Leadership and Management, Misc. Music, Operations, Front Office and Customer Service, Business, copc, Customer service management, expertgroep performance management

7 Things I have learned about selling

retailsmart wrote 9 hours ago: Things I have learned about selling in the last 3 years. Most potential buyers (decision makers) pr … more →

Tags: General, People, Selling & Persuasion

Movie Diary 7/4/2009

roberthorton wrote 10 hours ago: Management (Stephen Belber, 2009). Unhappy corporate art salesperson Jennifer Aniston meets childlik … more →

Tags: Uncategorized

Kaspersky Et Security 2010 9 0 0 459 Final

sharedsoftware wrote 14 hours ago: Kaspersky Internet Security 2010 – the all-in-one security solution that offers a worry-free comput … more →

Tags: Software, Capture, Database, electronic, Final, Internet, Network, protection, Script

Be Conviction-Driven.

Michael wrote 15 hours ago: What do you stand for? If you were to ask your friends, colleagues, team members or even your client … more →

Tags: Briefly, View, Society, change, People, Life, Opportunities, happiness, Love

Dancing with the Gorilla!

tlainc1 wrote 19 hours ago: Once upon a time the pace of change was slow enough that we could adapt either by making small adjus … more →

Tags: social network, leadership, social networking, LinkedIn, change, Discontinuities, dynamic, World View, global crisis

Get out and be visible!1 comment

Nick wrote 19 hours ago: Today, July 4th, is one of our highest revenue-producing days of the year. On our property alone, te … more →

Tags: Customer Service, guest service, Hospitality, Hotel, leadership, leadership strategies, Processes, Resort, Restaurant

HIFU for localized prostate cancer: a series of 172 UK patients2 comments

Sitemaster wrote 20 hours ago: The following commentary reports with greater accuracy and in more detail on the same article, deali … more →

Tags: Treatment, HIFU, high-intensity focused ultrasound

Get Tough: Hold People to Account for Their Performance

bhuribachi wrote 22 hours ago: Most of us have had experience of the manager who storms into your office to tell you, often in no u … more →

Steps to Improve Customer Relations For Your Business

bhuribachi wrote 22 hours ago: If you had to take a guess of the most important factors that a business can impact that will increa … more →

Steps to Improve Customer Relations For Your Business

bhuribachi wrote 22 hours ago: If you had to take a guess of the most important factors that a business can impact that will increa … more →

Ultimate Money Saving for Work Uniforms and Career Apparel

bhuribachi wrote 22 hours ago: If you are truly serious about saving as much money as possible for the uniforms for your business y … more →

Psychology of Performance - 2

minesblog wrote 22 hours ago: The psychology of performance is directly impacted by our beliefs, assumptions, or schema. As mentio … more →

Tags: Tips, Stress Management, Supervisor, Work Performance, Managed Behavioral Health Care, Critical Incident Stress Management/Debriefing, Employee Assistance programs (EAP), Psychology of Performance, The MINES Team

FAI = Frontal Assault Idiot

bulldozer00 wrote 22 hours ago: Since I already have a post regarding the FAE, why not supplement it with one on the FAI? The other … more →

Tags: Business, Hierarchy, LinkedIn, statusquo

The Five Dysfunctions of a Team: A Leadership Fable

Eric Shepherd wrote 23 hours ago: The Five Dysfunctions of a Team: A Leadership Fable  by Patrick M. Lencioni The Five Dysfun … more →

Tags: Favorite Books, Learning, Talent Management, Books, Five Dysfunctions of a Team