Blogs about: Managing Customer Relationships
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Research Corner - The Power of an Apology
by agneezy We’ve all been there. That frustrating moment in which we find out that the contract for our cellular phone is not as straightforward as we believed it to be, or that the warranty for… more →
Rady Marketing Blog
Exceeding Customer Expectations
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Domenic Paolucci wrote 4 months ago: We are in the midst of changing times. Companies worldwide are experiencing a struggle for survival … more →
Research Corner - The Power of an Apology
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agneezy wrote 1 year ago: by agneezy We’ve all been there. That frustrating moment in which we find out that the contrac … more →
