Tags » Managing People

One hour: massive change

There’s a problem, a challenge, an issue – something is not right.

It may be a relationship issue with a colleague or a client, a friend or partner. 150 more words

Personal Productivity

David Maister: Trust and Professionalism

David Maister was described to me by a friend and colleague* as ‘the first good consultant’s consultant’. A former Harvard Business School professor, who hails from the United Kingdom, Maister carved out a niche as perhaps the most influential thinker about professional services and and the role of trust in business. 937 more words

Management Thinkers

Managing Polarities: A Key Skill for the Well-Intentioned Manager

Being a great manager means balancing the needs of your people with the results you are trying to achieve. This can be a fiendishly hard balance to strike, and maintain.  603 more words


gbranecky reblogged this on LumberTribe.


Of all the management challenges I confronted over the years, this one was one of the most challenging of all.

To begin with, what we think we see in others is a… 610 more words

Advice For Managers

The Alignment Triangle

Following on from the last post about the need for the large Tube map and the single line plan, here’s my ‘Alignment Triangle’ diagram which illustrates an effective process for keeping today’s activity aligned with the’Big Picture’ aims of the organisation. 189 more words


Sixth Anniversary

This year has been a wonderful year for my blogs. Below are my top ten views for the year.

  1. Using Customer Journey Maps to Improve Customer Experience…
  2. 85 more words

How much do you know about past and current management trends

Let’s find out! Your task, should you choose to accept it, is to match each management trend with the date and person it’s most associated with. 233 more words

Chapter 13: Building Effective Work Teams