These days, mystery shopping is being increasingly used by most brand conscious companies. Mystery shopping also referred to as Secret Shopping is opted for to ensure the highest standards of customer… more →
Customer Service = Success!cpblog08 wrote 1 week ago: These days, mystery shopping is being increasingly used by most brand conscious companies. Mystery s … more →
cpblog08 wrote 2 weeks ago: Performance analysis and mystery shopping is crucial for any modern business. It is an important par … more →
cpblog08 wrote 2 months ago: Analytics refers to the gathering and interpreting of data in order to make better business decision … more →
cpblog08 wrote 2 months ago: Few years back, a woman took a job in a superstore retail outlet. Every morning of her job started w … more →
cpblog08 wrote 3 months ago: While an organization is about to establish a new mystery shopping program to be incorporated within … more →
cpblog08 wrote 3 months ago: In this era of communication, where a million ways exist to transfer vast amounts of information in … more →
cpblog08 wrote 3 months ago: Mystery shopping programs help direct staff training and measure how CUs stack up against competitor … more →
cpblog08 wrote 3 months ago: What is the use of Mystery Shopping and how to find a good service provider. from MysteryShoppingLiv … more →
cpblog08 wrote 4 months ago: Internet marketing has taught us many new terms, one of which is conversion rate. Wikipedia states t … more →
cpblog08 wrote 4 months ago: Mystery shopping is gaining its popularity day by day- especially in the US and UK markets. It can b … more →
cpblog08 wrote 5 months ago: from MysteryShoppingLive.com While the perspective of the customer may not always be the most accura … more →
cpblog08 wrote 6 months ago: Daily Local News (West Chester, PA) By Gretchen Metz Customer perception is reality. But what is a c … more →
cpblog08 wrote 6 months ago: The Hamilton Spectator By Lisa Grace Marr At the first stop on a “mystery shopping” tour … more →
cpblog08 wrote 7 months ago: By Naomi Snyder The Tennessean It’s 9 a.m. on a recent Saturday and about 40 people are seated … more →
cpblog08 wrote 7 months ago: “What Gets Measured Gets Improved” In order to foster sustained growth at your financial … more →
cpblog08 wrote 10 months ago: by Judith Ann Hess Founder and owner of Customer Perspectives™ Most retailers agree that customer re … more →
cpblog08 wrote 10 months ago: by Judith A. Hess (Founder and President of Customer Perspectives™) “Reward, whether in the co … more →
cpblog08 wrote 1 year ago: The Mystery Shopping Providers Association (MSPA) has released a survey that offers some insight int … more →
cpblog08 wrote 1 year ago: by Karen Gomes Moore Here at Customer Perspectives™, we know a successful mystery shopping program d … more →