It’s been about three weeks since being laid off, and while I have gotten a decent bit of writing done, I have also found a few interesting things going on during the day that I had no idea of until now: 639 more words
Tags » Mystery Shopping
Research has determined the business attribute with the highest correlation to profitability is customer loyalty. Customer loyalty lowers sales and acquisition costs per customer by amortizing these costs across a longer lifetime – leading to some extraordinary financial results. 1,065 more words
Last week, my last question was:
- How can you set “SMART” targets for your Service Management’s programme?
I am sure most of you already know what S.M.A.R.T means, but for those who don’t, here is a little explanation; it is giving criteria to guide in the setting of objectives. 360 more words
Let us first know what exactly does mystery shopping mean. It is a process in which a secret shopper is hired in order to visit a business location in order to examine the way the services and products are presented. 434 more words