Still wondering if Mystery Shopping is for you?
Check out my blog for all the information and just try a few. You will be amazed at how easy and fun this field can be. 22 more words
Benchmarking implies an optimum comparison of one’s business processes and performance metrics to industry bests or best practices from other companies. Quality, time and cost are the defining factors that help examine if all the processes are in sync or not. 259 more words
wemark Mystery Shopping sent to an outlet to purchase particular items or observe specific aspects about a company’s product or service offerings. For example you may go to a fast food shop or a gourmet restaurant to have a meal one day, but be asked to observe the service at a cinema or bank on your next assignment. 108 more words
Business owners are always looking at ways to improve customer service delivery. In order to grow and achieve excellent customer satisfaction ratings it is imperative to measure the customer buying experience in an objective manner. 453 more words