Micah Solomon’s advice was great! Sit in the parking lot and then walk in! Decide exactly what would be a great experience in your business! 73 more words
Tags » Mystery Shopping
With the expansion of technology and smartphone apps comes a whole new array of opportunities to earn money. It has literally never been so easy! Smartphone apps are all the rage but what’s making an even bigger splash in the world of consumerism is the rise of money-making smartphone apps. 608 more words
What impresses customers positively as a result of a call to your call center?
To answer this question, Kinesis conducted research into the efficacy of the bank contact center sales process by observing a battery of sales and service behaviors through the use of mystery shoppers. 719 more words