Tags » Negotiation

Dealing with Phone Calls

“Act as if…”—Ben Affleck, in Boiler Room

Order and Tone are very important when dealing with folks on the phone. This is strategy. Get the caller’s name, employee ID, call back number and extension (with the guise of “in case the call gets dropped”). 265 more words

Psychology And Sociology

Weekly Post: Successfully Handle Difficult People

Yesterday, I met with colleagues to facilitate a conversation about how we deal with difficult people. We could have talked for hours.

This blog begins a series addressing the different types of difficulty we may run into when dealing with people. 338 more words

Conflict

Agriculture liberalisation a must for Trans-Pacific Partnership

TRANS-PACIFIC Partnership (TPP) negotiations in Canberra over the weekend is an opportunity for the wine sector and the Winemakers’ Federation of Australia (WFA) to urge those around the table to aim high. 257 more words

Australia

Trust, Credibility and Negotiations/Martin Rosenfeld,JD

Michael Goodwin, a writer for the NY Daily News, recently wrote an article on the Obama Presidency entitled “A Toxic President”. Mr. Goodwin has been an unrelenting critic of the Obama policies over the years. 220 more words

Divorce

Negotiations and Trust/Martin Rosenfeld,JD

Michael Goodwin, a writer for the NY Daily News, recently wrote an article on the Obama Presidency entitled “A Toxic President”. Mr. Goodwin has been an unrelenting critic of the Obama policies over the years. 220 more words

Civil Divorce

Include a "Caesar Whisperer" at Your Next Mediation

If there is one quality that is required for repetitive success in mediation, it is objectivity.  Those who can maintain it will succeed at mediation.  994 more words

Mediation

CFP Conflict Conference (Texas)

The Conflict Conference 2015 CFP

The Conflict Conference (TCC) will hold its 2nd annual conference at the University of Texas at Austin (UT-Austin) on April 10-11, 2015. 298 more words

Conferences