Tags » Oh Noes

Lessons after Five Weeks in Guadalajara

- The Seattle No has nothing on the 1000 ways you can say no in Mexico while still saying yes, all with varying degrees of formality. 444 more words

Difficult clients? Try these strategies

I recently got to write a post for the Rails error monitoring service Honeybadger.io (saying their name makes me happy. Every time.) about communication strategies for difficult clients. 28 more words